I've sent you a private message with the contact info you need to get through to the Support Team
You can also use the Support Center
http://www.lavasoft.com/support/supportcenter/(log in using the same email address and password you were sent when you registered your product - it is not the same as you used to register here in the forums)
The forums here doesn't have support for the Enterprise Edition because those are handled by The Support Center Customer Service Team.
They do not monitor these forums as they help customers on a individual basis through the support center.