When I try to open Ad-Aware, I get the folowing message:
Ad-Aware 2007 has stopped working
When I click on the details I get this:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Ad-Aware2007.exe
Application Version: 7.0.2.6
Application Timestamp: 47974fc8
Fault Module Name: StackHash_48f1
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000096
Exception Offset: 00de36ee
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 48f1
Additional Information 2: 8f35842c905f872ad0f57024e2df1693
Additional Information 3: 50a8
Additional Information 4: 957b6d51417c788b3f7ed80fec769a72
All my problems started several days ago, it was working just fine up until then. Since then I have uninstalled/reinstalled 3 times, all with the same result. I am running Vista Home Premium. Windows intalled several automatic updates around the same time my problems started. Just a coincidence, or is there a connection? Any help greatly appreciated!
Full Version: Ad-Aware 2007 will not run!
Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > Resolved/Inactive General Support Issues
Bumping this up, still hoping for an answer from someone.....anyone....!!!
Hi bark624,
Not able to answer that definitively - please uninstall your current version of AAW 2007 and re-download/install from here.
After checking for Updates (use the "Updates" tab in the side-menu as it gives you a progress bar), try running AAW 2007 again.
Please post back as to progress.
Regards,
Spike
QUOTE
Just a coincidence, or is there a connection?
Not able to answer that definitively - please uninstall your current version of AAW 2007 and re-download/install from here.
After checking for Updates (use the "Updates" tab in the side-menu as it gives you a progress bar), try running AAW 2007 again.
Please post back as to progress.
Regards,
Spike
I KNOW THIS IS A WASTE OF TIME, THERE SEEMS TO BE NO ONE HOME AT LAVASOFT, FOR ABOUT 3 WEEKS!! JUST LOOK AT THE POSTS TO THIS FORUM. I STILL SUSPECT THIS IS AN ISSUE WITH MICROSOFT, VISTA, AND THEIR UPDATES. BUT IT WOULD BE NICE TO HEAR SOMETHING, ANYTHING, FROM LAVASOFT!! PLEASE SAVE ME THE GARBAGE ABOUT UNINSTALL/REINSTALL, I'VE ONLY TRIED THAT ABOUT 10 TIMES!! AND IF YOU REPLY, SPARE ME THE HAPPY FACE ICONS, I'M NOT HAPPY! AND THEY WANT ME TO UPGRADE TO THE PAY VERSION? YEAH, FAT CHANCE!! 
QUOTE(bark624 @ Mar 9 2008, 04:04 PM) 
I KNOW THIS IS A WASTE OF TIME, THERE SEEMS TO BE NO ONE HOME AT LAVASOFT, FOR ABOUT 3 WEEKS!!
Yes,that is a huge part of the problem.I have the paid Pro version,it will not update.Lavasoft tech support will not even alow me to login on. It is most and does not get high remarks on anything from me these days.
I do not have an answer to your problem.
May
QUOTE(mayauntie @ Mar 10 2008, 03:37 PM)
Yes,that is a huge part of the problem.I have the paid Pro version,it will not update.Lavasoft tech support will not even alow me to login on. It is most and does not get high remarks on anything from me these days.
I do not have an answer to your problem.
May
I do not have an answer to your problem.
May
I've sent you a message with further advice.
Raziel
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