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hewee
Upgrading to Ad-Aware SE Plus Edition

I have 98SE and I had won Ad-Aware SE Plus Edition over at CastleCops.
http://www.castlecops.com/t182794-CastleCo...ft_Winners.html

I even got the email from Lavasoft telling me...

QUOTE
Congratulations! Through the CastleCops 5-Year Anniversary Contest giveaway, you have won a complimentary edition of Lavasoft’s Ad-Aware SE Plus, with a one year license.

Please follow the instructions below to access the installation file for Ad-Aware SE Plus.

· Visit our Support Center at the following address: http://www.lavasoft.com/support/supportcenter/.· Log-in to the Support Center by using your e-mail address and the password "**removed**". (Please note that the password is all lower case letters).· Under “Resources” in the left column of the page, click on “Product Downloads.”· On the Product Downloads page, click “Download” to start the installation of Ad-Aware SE Plus.

We recommend that you download the file from our website whenever you need to reinstall to make sure that you get the latest version of Ad-Aware.

For more information, you will find the product manual for Ad-Aware SE Plus in the Lavasoft Support Center.

If you need assistance, your new license includes direct e-mail support with our Support Center staff. You can access e-mail support through the Support Center.

Best Regards,
The Lavasoft Team

ErinEarley
Communications& PR
LavasoftAB
LillaBommen 1
41104 Gothenburg
Sweden
Tel:+46 (0)733 18 45 68
Fax:+46 (0)31 15 69 10
Erin.earley@lavasoft.com


I **removed** the password

But I can not find the Ad-Aware SE Plus Edition or can I login like it say because it just gives me a...
404 - Page Not Found

Unfortunately, the page you tried to reach couldn't be found.

I also see the ATTENTION: Ad-Aware SE Personal users thread and did this part...
QUOTE
If you are a paid user with Plus or Pro please login to the Support Center here:
http://www.lavasoft.com/support/supportcenter/index.php

But all I get is this...
"We couldn't find your e-mail in our customer register. Please check spelling and try again."

I was also a member here but could not login because I was not a member.
I then Register again using the very same user name and password and here I am. Not sure if the email address is the same as before but it is the same email address I got and used for the Ad-Aware SE Plus Edition I won and that the email from Lavasoft was mailed to.

How can I get the Ad-Aware SE Plus Edition?
How do I upgrade from the Ad-Aware SE personal?

I heard I thing all I need to do was type in a key code but not sure now and all links take you to Ad-Aware 2007 from the Ad-Aware SE personal program and there web site.
spike-nz
Hi hewee,

You omitted the date from the email and haven't said when you won the year's subscription to AAW SE Plus EDIT: Just checked the link that you posted, which is from March of last year.

SE was removed from the Support Center download links (for licensed users) when AAW 2007 Final Release became available around June last year. There is no way to download any Licensed version of AAW SE nowadays.

You would need to contact Support with the details of when you won the subscription (add that link and a copy of your email, if you did not register at the Support Center at the time) for a free upgrade to AAW 2007 Plus - it would need to have been within the subscription period - ie: before 17 March 2008).

I will send you a PM (private message) with the necessary contact details for Support, so that they can assist you - please check your messages at the top-right of the forum page (whilst you are logged-in here).

Regards,

Spike
hewee
I won the Ad-Aware SE Plus Edition at CastleCops back on Fri Mar 16, 2007 as you see here http://www.castlecops.com/t182794-CastleCo...ft_Winners.html under the user name "hewee"

I have 98SE so a free upgrade to AAW 2007 Plus would not help.
spike-nz
I trust that you will manage to resolve the matter with assistance from Support.

Regards,

Spike
hewee
I should be able to I hope.
hewee
Ok I never got a Ad-Aware SE Plus Edition but did get a Ad-Aware 2007 Plus Edition.

You can mark this thread Solved.
spike-nz
Hello heewee,

I was wondering how the matter would turn out wink.gif

I'll go ahead and close this Topic for you.

Regards,

Spike
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