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Max Hollander
[font="Arial"][/font]
I can not believe this has happened. Having spent a few hours reading through the various posts here and in other forums from users who are not happy with Ad-Aware 2007 in it's present form I have sadly decided to no longer to use any Lavasoft products. I have been a user since 2002, firstly useing the free version then a paid version from 2003. Over time I have probably financially made Lavasoft a considerable amount of monies by recommending Ad-Aware to friends etc over these years, but the amount of complaints I've received concerning Ad-Aware 2007 from these users has forced me to advise them to cease useing it, at least until a sound workable version appears anyway. In my opinion in it's present form it's nothing but an poorly cobbled together Beta application. Certainly not a product worth purchasing by seasoned computer users let alone novices.

Finally I'll throw in a comment on Lavasoft Support. I well appreciate that forum moderators do so on a voluntary basis, but the lack of advice and response to many posters queries concerning Ad-Aware 2007 has IMHO been abysmal. Many go unreciprocated or respond in a "take it or leave it mode". Not the way one promotes a product Lavasoft and I'm of the opinion that you'll suffer severely unless you get your act together. Now off to an uninstall session, over and out!
ike
hello max,
i had the same experience today. after trying 2007 several months ago, i deleted it. today upon finding out there would be no further updates i deleted SE & installed 2007. it caused a 65% cpu load & no matter how many different ways i configured it, it was an awful experience. i deleted it from the registry & the normal control panel, reinstalled SE & even though they will no longer update, i think it wil still work well.
Ike
(mod edit: Email Address Removed for security reasons~ SpySentinel)
blkadda
QUOTE(Max Hollander @ Jan 4 2008, 11:25 AM) *
....... I well appreciate that forum moderators do so on a voluntary basis, but the lack of advice and response to many posters queries concerning Ad-Aware 2007 has IMHO been abysmal. Many go unreciprocated or respond in a "take it or leave it mode". Not the way one promotes a product Lavasoft and I'm of the opinion that you'll suffer severely unless you get your act together. Now off to an uninstall session, over and out!


totally agree!!!....
I to have used lavasoft for years.... and also recommended it to a lot of people, including a small business friend, who happily installed Ad-Aware 2007 in his company PCs, only to find nothing but problems!. calls me near on every day with a problem with A-A 2007. I thought this maybe the place to get answers!! but the total lack of response to many postings re: ad-aware 2007 is atrocious!
looks like my Ad-Aware 2007 is heading for the recycle bin as well!!!
ike
QUOTE(blkadda @ Jan 5 2008, 04:41 PM) *
totally agree!!!....
I to have used lavasoft for years.... and also recommended it to a lot of people, including a small business friend, who happily installed Ad-Aware 2007 in his company PCs, only to find nothing but problems!. calls me near on every day with a problem with A-A 2007. I thought this maybe the place to get answers!! but the total lack of response to many postings re: ad-aware 2007 is atrocious!
looks like my Ad-Aware 2007 is heading for the recycle bin as well!!!


max,
a new definition for SE (dated January 2, 2008) is available at the u.r.l. listed on next line. you can contact
resource-guide@watchlist.download.com
or CNET.COM & look for download section.
let me know how it works out
Ike
(mod edit: Email Address Removed for security reasons~ SpySentinel)
snobba
Only today, returning from holidays I discovered that my free version of Ad-Aware-SE will not be updated from lavasoft unsure.gif .
Please could yuou tell me the reasons of your disappointment about the version 2007?
Which are the differents from SE version?
Which free-program are you loading now, to fight against malwares?
Thanks

minnow
this is 2nd time in a week that it froze + its cuz of running AVG-AntiSpyware at same time BOTH taking 47+ minutes mad.gif so by itself it scans in 22 mins happy.gif much better
but only gripe Ive got is NO file counter to see how many it has scanned
to let me know how soon it'll be done + did like the looks of SE better
THANKS Ike 4 details of the old SE still available = Im gonna clean + reinstall it
Madeline9
I agree with most of what Max says and have posted elsewhere about my bad and disappointing experiences with Ad-Aware 2007. I'm back with Ad-Aware SE Personal and updates are still available from http://download.lavasoft.com/public/defs.zip which is a zip file. I posted here about how to install the new defs in case anyone doesn't know how to do it.
minnow, it's never a good idea to run 2 or more scans simultaneously as both may interfere with each other and each scan will run much more slowly. Just run one scan at a time! smile.gif
minnow
great wub.gif Ive now UNinstalled 2007 + WOW ad-aware SE is STILL in my ProgramFiles Folder
i'll dwnld that def update too laugh.gif Ive got my scanning counter back agin
+ hey Ive found the page - http://uk.ask.com/web?q=Ad+Aware+6.0+Free+...39050&l=dis

Thanks
Madeline9
QUOTE(minnow @ Jan 10 2008, 07:18 AM) *
great wub.gif Ive now UNinstalled 2007 + WOW ad-aware SE is STILL in my ProgramFiles Folder
i'll dwnld that def update too laugh.gif Ive got my scanning counter back agin
+ hey Ive found the page - http://uk.ask.com/web?q=Ad+Aware+6.0+Free+...39050&l=dis

Thanks

You're very welcome, I'm glad to hear that you've got things back to how you want them. I hope you got the updated defs successfully. I don't know how long we'll be able to get updated defs for Ad-Aware SE though.
minnow
yea Ive got the updated DEFs + if they stop those then i'll jus SEE how long till a virus attacks unsure.gif looks like we'll HAV to double up on Vitamin CC laugh.gif or i'll get rich + pay for PLUS
SpySentinel
Glad to here you have things up and running.
Madeline9
QUOTE(minnow @ Jan 13 2008, 12:40 AM) *
yea Ive got the updated DEFs + if they stop those then i'll jus SEE how long till a virus attacks unsure.gif looks like we'll HAV to double up on Vitamin CC laugh.gif or i'll get rich + pay for PLUS

That's good. Just to keep things clear, Ad-Aware won't protect you from or remove viruses, so I hope you've got an up to date Anti-Virus program installed! smile.gif
ike
'SpySentinel'
do you have a real termination date for SE's demise, or wil they listen to al the negatives and keep it running?
Ike
minnow
of corse AVG -AV + AS
unsure.gif maybe it wont delete viruses but last year we scanned my bros PC with TrendMicro HCall to find Trojans
+ they wanted $40 to remoov em rolleyes.gif so we used A-A to find em + it deleted both trojans ohmy.gif Id about fell of my chair + yelled YEAAYYY
maybe they were WEAK trojans but i didnt know A-A is that powerful cool.gif
PeskyAtheist
QUOTE(Max Hollander @ Jan 4 2008, 12:25 PM) *
[font="Arial"][/font]
I can not believe this has happened. Having spent a few hours reading through the various posts here and in other forums from users who are not happy with Ad-Aware 2007 in it's present form I have sadly decided to no longer to use any Lavasoft products. I have been a user since 2002, firstly useing the free version then a paid version from 2003. Over time I have probably financially made Lavasoft a considerable amount of monies by recommending Ad-Aware to friends etc over these years, but the amount of complaints I've received concerning Ad-Aware 2007 from these users has forced me to advise them to cease useing it, at least until a sound workable version appears anyway. In my opinion in it's present form it's nothing but an poorly cobbled together Beta application. Certainly not a product worth purchasing by seasoned computer users let alone novices.

Finally I'll throw in a comment on Lavasoft Support. I well appreciate that forum moderators do so on a voluntary basis, but the lack of advice and response to many posters queries concerning Ad-Aware 2007 has IMHO been abysmal. Many go unreciprocated or respond in a "take it or leave it mode". Not the way one promotes a product Lavasoft and I'm of the opinion that you'll suffer severely unless you get your act together. Now off to an uninstall session, over and out!
All (including the mods),

This is my first post to this forum. It might be my last.

I too have been using Ad-Aware SE for years with complete success with updates coming (manually of course) when I needed them. Ad-Aware 2007, however, is a completely different story -- and I'm worried that I'm not getting the protection now that I used to get. Whenever I open A-A 2007 it warns me "You definitions are (##) days old. Would you like to check for updates now?" that its definitions are outdated and so I try to manually update them -- but only to get a message stating that "There are no updated components available". My definitions are now 17 days old and sadly I'm looking for some other program for security.

Furthermore, Ad-Aware 2007 appears to be removing the very same high-risk "Objects" repeatedly -- over and over and over . . . -- which suggests to me that the program itself is a fake to make me think it's removing spyware from without -- spyware that *it* is actually planting on my computer. This reminds me of something . . .

Let me tell you a little story: Years ago I was a supervisor for the Parks Department in the city where I live. My crews maintained the city parks. One year we had an unusual infestation of graffiti artists who loved to attack our the walls of our swimming pools buildings at night -- so being so overwhelmed by this, we sub-contracted a specialized graffiti removal company that had previously come announcing their service. To make a long story short, after finally getting around to staking out the pools to learn who was spray-painting all over them, we discovered the culprits were the very same people that owned the graffiti-removal company! Talk about drumming up business, huh? They got some real business in the end, though/alright -- heavy fines and jail sentences.

Lastly, I've begun to think that the failure of A-A 2007 to update definitions is about money and that this is happening to force people (myself included) to upgrade to Ad-Aware Pro. There is nothing illegal about it if they are, and I would upgrade (and I was about to) -- but I won't be coerced (forced) to do anything and I abhor deception -- so I too am going to uninstall Ad-Aware period and move on . . . There ARE other such software products out there and many of them are receiving higher ratings now than is Ad-Aware.

So, you Ad-Aware people must realize by now that you need to get off your butts and return Ad-Aware to the winning anti-spyware program that it used to be. Really!

Until then, I bid adieu,

PeskyAtheist
LS CalamityJane
Hello! We seem to have a number of similar threads going on. I just posted here:
http://www.lavasoftsupport.com/index.php?s...ost&p=66561

Which, I will repeat here:
I realize there is a lot of sentiment for the old SE version of Ad-Aware but frankly it is simply obsolete. It was designed back in something like 2002 when malware was much different than the malware issues we face today. It was woefully inadequate against today's newer threats and Ad-Aware 2007 has been completely redesigned from the ground up to deal with these new threats.

Take a good look at what is new depending on what version you are using:

What's New In Ad-aware 2007 Free
http://www.lavasoftsupport.com/index.php?showtopic=9453

What's New In Ad-aware 2007 Plus
http://www.lavasoftsupport.com/index.php?showtopic=9452

What's New In Ad-aware 2007 Pro
http://www.lavasoftsupport.com/index.php?showtopic=9452

There are many more reasons for this new version smile.gif

I'm sure that if you think about the difference in the malware scene and operating systems of today you can see why the old SE which no longer performs up to par and has been rebuilt to the new Ad-aware 2007.

If any of you are having a problem with the 2007 version, I would encourage you to either contract the Support Center (for paid users only)
http://www.lavasoft.com/support/supportcenter/

or, for free users, you may post a new topic with your particular problems into a new topic and hopefully someone will be along to help troubleshoot the problems. We have a number of very good help volunteers in here who can assist with the more common problems encountered. For millions of users of the new Ad-Aware 2007 this program runs just fine. We can usually find the problems with those that have them is most often either a configuration problem or a problem that exists on a unique system.

Also, please don't forget about the the FAQ pages!
http://www.lavasoft.com/support/faq_aaw2007.php

Many times you might find your problem (and the suggested resolution) there smile.gif
Madeline9
QUOTE(minnow @ Jan 13 2008, 02:56 PM) *
of corse AVG -AV + AS
unsure.gif maybe it wont delete viruses but last year we scanned my bros PC with TrendMicro HCall to find Trojans
+ they wanted $40 to remoov em rolleyes.gif so we used A-A to find em + it deleted both trojans ohmy.gif Id about fell of my chair + yelled YEAAYYY
maybe they were WEAK trojans but i didnt know A-A is that powerful cool.gif

That's OK then. I just wondered! smile.gif
Lan-Ed-Tul
man, after being a hardcore adaware user for years, and having no problems with the SE version, hearin the dimise of SE for the 2007 version makes me sick.

i tried the 2007 version and its buggier than microsofts vista. why in the world would you they put out a new version that is so darn buggy?

the 2007 version has done nuttin but give me headaches, i just reverted back to SE, which has never failed me. and if i have to manually DL'D the def's, then so be it. until they get the darn 2007 workin right, i will stick with what i know works.

you keep statin go with 2007 repeatedly, but why should we, when it DOESNT work right?
stevie1023
QUOTE(Lan-Ed-Tul @ Jan 14 2008, 10:24 AM) *
man, after being a hardcore adaware user for years, and having no problems with the SE version, hearin the dimise of SE for the 2007 version makes me sick.

i tried the 2007 version and its buggier than microsofts vista. why in the world would you they put out a new version that is so darn buggy?

the 2007 version has done nuttin but give me headaches, i just reverted back to SE, which has never failed me. and if i have to manually DL'D the def's, then so be it. until they get the darn 2007 workin right, i will stick with what i know works.

you keep statin go with 2007 repeatedly, but why should we, when it DOESNT work right?

PeskyAtheist
QUOTE(LS CalamityJane @ Jan 13 2008, 06:54 PM) *
Hello! We seem to have a number of similar threads going on. I just posted here:
http://www.lavasoftsupport.com/index.php?s...ost&p=66561

Which, I will repeat here:
I realize there is a lot of sentiment for the old SE version of Ad-Aware but frankly it is simply obsolete. It was designed back in something like 2002 when malware was much different than the malware issues we face today. It was woefully inadequate against today's newer threats and Ad-Aware 2007 has been completely redesigned from the ground up to deal with these new threats.

Take a good look at what is new depending on what version you are using:

What's New In Ad-aware 2007 Free
http://www.lavasoftsupport.com/index.php?showtopic=9453

What's New In Ad-aware 2007 Plus
http://www.lavasoftsupport.com/index.php?showtopic=9452

What's New In Ad-aware 2007 Pro
http://www.lavasoftsupport.com/index.php?showtopic=9452

There are many more reasons for this new version smile.gif

I'm sure that if you think about the difference in the malware scene and operating systems of today you can see why the old SE which no longer performs up to par and has been rebuilt to the new Ad-aware 2007.

If any of you are having a problem with the 2007 version, I would encourage you to either contract the Support Center (for paid users only)
http://www.lavasoft.com/support/supportcenter/

or, for free users, you may post a new topic with your particular problems into a new topic and hopefully someone will be along to help troubleshoot the problems. We have a number of very good help volunteers in here who can assist with the more common problems encountered. For millions of users of the new Ad-Aware 2007 this program runs just fine. We can usually find the problems with those that have them is most often either a configuration problem or a problem that exists on a unique system.

Also, please don't forget about the the FAQ pages!
http://www.lavasoft.com/support/faq_aaw2007.php

Many times you might find your problem (and the suggested resolution) there smile.gif


It doesn't surprise me that you failed to addresss the problems already outlined in THIS thread. I was very clear about the problems I'm having with this junk program. Obviously -- from your post -- the new 2007 version is designed to coerce puchases. If you had been sincere you would have addressed specific problems -- but instead you make it clear that only paying customers get that service.

People, there are better products than Ad-Aware now. Just Google for "2008 spyware programs." I (for one) will be using one of those better programs. mad.gif
LS CalamityJane
QUOTE(PeskyAtheist @ Jan 23 2008, 04:24 PM) *
It doesn't surprise me that you failed to addresss the problems already outlined in THIS thread.

No, if you have specific problems, you are encourage to please start a new topic. We can't address a specific user's problems in a multi-reply thread such as this one. Each system, each problem can have different reasons and different resolutions.

There are 3 versions of Ad-Aware: Free, Plus and Pro (if you dont count the enterprise version for businesses)

Free is still freely available and that is not the reason for developing Ad-Aware 2007 which is: SE is obsolete.

We mention that paid users need to use the support center to get their new registration key for those versions.
Lan-Ed-Tul
QUOTE(LS CalamityJane @ Jan 23 2008, 04:53 PM) *
No, if you have specific problems, you are encourage to please start a new topic. We can't address a specific user's problems in a multi-reply thread such as this one. Each system, each problem can have different reasons and different resolutions.

There are 3 versions of Ad-Aware: Free, Plus and Pro (if you dont count the enterprise version for businesses)

Free is still freely available and that is not the reason for developing Ad-Aware 2007 which is: SE is obsolete.

We mention that paid users need to use the support center to get their new registration key for those versions.




and one more buggy problem 2007 has if you try to uninstall it you get a bootup error sayin lsdelete not found skippin autocheck.

well i found a solution to that error, you have to go to the regedit, find bootexecute, and delete the autocheck value of lsdelete. thats the ONLY way to stop the nagging boot error.

another nail in the 2007 coffin. im still stickin with SE till someone FIXES the plaque riddin 2007 version.
gotaro
QUOTE(Madeline9 @ Jan 10 2008, 12:29 AM) *
I agree with most of what Max says and have posted elsewhere about my bad and disappointing experiences with Ad-Aware 2007. I'm back with Ad-Aware SE Personal and updates are still available from http://download.lavasoft.com/public/defs.zip which is a zip file. I posted here about how to install the new defs in case anyone doesn't know how to do it.
minnow, it's never a good idea to run 2 or more scans simultaneously as both may interfere with each other and each scan will run much more slowly. Just run one scan at a time! smile.gif



Madeline9

I just happened to notice that my free WinZip had expired and I wondered how I would unzip the def zip folder.
However, when I just click on the def.zip folder, I notice the the file = "def.ref" appears. When I copy/paste that file to the Lavasoft/AdAware Personal SE folder, I can then use my AdAware SE with the new def version.
Don't know why, but there doesn't seem to be a reason to "unzip" the file. Have you noticed the same?
gelert
Strewth! The "Poll" thread http://www.lavasoftsupport.com/index.php?showtopic=15229 got locked, even though I never received a reply from LS Calamity Jane:

@ gelert I'm not sure about the issues you had with Ad-Watch and blocking cookies. I seem to recall that may be one they are currently working on - or perhaps the fix has already been made - I'll have to check on that one.

So I'm with you Lan-Ed-Tul: "im still stickin with SE till someone FIXES the plaque riddin 2007 version."

YES - I FULLY UNDERSTAND THE REASONS FOR INTRODUCING 2007, because SE's "technology" is OBSOLETE.

BUT - 2007 isn't currently (27/01/2008) doing as good a job as SE Plus, in terms of catching cookies before they land. And nor is 2007 currently (27/01/2008) doing as good a job as SE Plus in clearing them, after they've landed.

So where's the progress, as of 27 January 2008? Backwards, IMHO.

FYI - OS = XP SP2 + all available patches; FW = ZA Pro; AV = AVG Free; additional software: Spybot S&D, and SpyWare Blaster, and WinPatrol Plus. And SE Plus.

I've posted it several times, and I'll post it again here: Keep supporting SE Personal, Plus, & Pro, at least with Definitions Updates, UNTIL 2007 is "up-to-speed". In other words, keep supplying my bow with the arrows it needs.

AND - ONCE 2007 is successful, only then remove support for SE.

LS: You'll find the number of similarly-themed new threads / replies dropping massively, once 2007 is as EFFECTIVE as SE Personal / Plus / Pro.


miklin
I thought my pc was going on me. I couldn't update my SE. I checked here and saw the posts. Thanks for the heads up on it.
SJesMe
I am the creator of the thread to which Gelert refers, and yes it appears that rather than actually address the issues with 2007 that are raised in my own and dozens of other posts, these threads are being closed and locked.

LavaSoft has apparently decided that a) it doesn't matter that people running Win 98 and Win ME are unable to use their new 2007 brainchild; b ) the fact that so many people resent 2007 running as a service in the background (myself included) is irrelevant since they apparently feel the need to take over administration functions in order to give 2007 global write permissions; c) the concept that fewer of the mainstream users that they are so intent on protecting from malware can figure out how to use this new and improved monster effectively; and d) the fact that 2007 not only freezes up on a regular basis (on a brand new dual core with 3 GB ram running a clean XP Pro install, thank you) and interferes with other third-party applications is something we all will just have to live with.

2007 may indeed be more powerful and thorough, but it is also slow, buggy, resource-hungry and hard to use. I am sad to say that I will be avoiding it as I intend to avoid Vista ... to wit: like the plague.
Indalo
I'm also very disappointed since some weeks about the mentality Lavasoft handles well known and reclaimed problems with the Ad_Aware 2007. If so much users reclaim on any product a tough company react more professional.
The upgrade from version 7.0.2.5 to 7.0.2.6 was an adventure with strange messages and it was not sure what's happened after installation. But the startwindows shows the version 7.0.2.6 (version 0048.0000) so I must think all is OK. But I receive the impertinent message "CLOCK MANIPULATION DETECTED", and the program will run only in the free mode if I do not change the clock to the (FUTURE ...!) date 02.15.08 21:00:38. When I do that it runs. Then I set the date and time back to actual status and on the next start of Ad-Aware the same ######.
I have payd allways for the Ad-Aware Pro and I had every year to manipulate the upgrade/update with support from Lavasoft. The last fee I have payd for Ad-Aware Pro 2007 including the Firewall. But I think it was the the ultimo upgrade by Lavasoft. Something must be wrong in this company. Dillettants on programming and marketing kills any spftware ... especially when I'm not sure that Ad-Aware detect enough spyware and viruses ...

Harry, Switzerland
Madeline9
QUOTE(gotaro @ Jan 23 2008, 10:50 PM) *
Madeline9

I just happened to notice that my free WinZip had expired and I wondered how I would unzip the def zip folder.
However, when I just click on the def.zip folder, I notice the the file = "def.ref" appears. When I copy/paste that file to the Lavasoft/AdAware Personal SE folder, I can then use my AdAware SE with the new def version.
Don't know why, but there doesn't seem to be a reason to "unzip" the file. Have you noticed the same?

No, actually I hadn't noticed this because I don't use the free version of WinZip now, I actually paid for it! Are you using XP? XP has its own zip file handler, so maybe that's why you were able to do what you did. I don't know as I never really got on with the XP unzipper, hence my use of WinZip. In the end, it doesn't matter how you do it, as long as you do!
KarenM
Can anyone direct me to where we download the updated ref files. I got the one that was posted on the other page, but does Lavasoft still have downloads for this, or is it sunk in the water. I do not like the new version either and refuse to use it....... it just doesn't work good at all.
Madeline9
QUOTE(KarenM @ Feb 4 2008, 06:27 PM) *
Can anyone direct me to where we download the updated ref files. I got the one that was posted on the other page, but does Lavasoft still have downloads for this, or is it sunk in the water. I do not like the new version either and refuse to use it....... it just doesn't work good at all.

You can get the latest definitions as a zip file from http://www.lavasoft.com/support/securitycenter/blog/?cat=2 just click on the link on the right hand side of the page. The new defs file is SE1R217 04.02.2008.
KarenM
QUOTE(Madeline9 @ Feb 5 2008, 05:15 AM) *
You can get the latest definitions as a zip file from http://www.lavasoft.com/support/securitycenter/blog/?cat=2 just click on the link on the right hand side of the page. The new defs file is SE1R217 04.02.2008.



Thank you. I have that one but bookmarked this to see if it gets updated. smile.gif

For the other person, I have other programs I use as well along with this now outdated one, but I won't be using the newer version. I tried it when it was first released and I wasn' t happy with the way it performed, and I got lost in that program to boot.
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