Admin Edit: 29 April 2007: This topic is now out of date. Moved to "Resolved" section (read only) due to lack of final response from Topic Starter. Should anyone else have similar issues, please feel free to start a new topic requesting assistance

Hi- I am having the same problem as lots of other people it seems - Am being told I have this W32.myzor.FK@yf virus, and homepage website is a Warning Internet Security Page. Please help!!! Need very clear and simple instructions, as computers overwhelm me!

Thank you!
Robyn

Logfile of HijackThis v1.99.1
Scan saved at 8:02:29 PM, on 29/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\keyhook.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\d5de2c2a.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Documents and Settings\Bryan LaChapelle\Local Settings\Application Data\d5de2c2a.exe
C:\WINDOWS\SYSTEM32\sistray.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\regsvr32.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = prosearching.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = prosearching.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = prosearching.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [d5de2c2a.exe] C:\WINDOWS\system32\d5de2c2a.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [d5de2c2a.exe] C:\Documents and Settings\Bryan LaChapelle\Local Settings\Application Data\d5de2c2a.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\SYSTEM32\sistray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .avi: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{3B0D9B5C-7339-4486-80CF-E19E81527841}: NameServer = 69.6.190.11,69.6.190.10
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\WINDOWS\system32\rundll32.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

* You may want to print out or make a copy of these instructions before starting, because you will not be able to connect to the internet during most of this fix.

• Go to Start > Control Panel double-click on the Software icon > add/remove programs.
• Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... )
  It should have next icon next to it:
  Select it and click Remove.
• Then Download and install the newest version from here:
  http://www.java.com/en/download/manual.jsp

* Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

* First download ewido anti-spyware from HERE and save that file to your desktop.
This is a 30 day trial of the program

1. Once you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
2. Once the setup is complete you will need run ewido and update the definition files.
3. On the main screen select the icon "Update" then select the "Update now" link.
   • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
4. Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
6. Under "Reports"
   • Select "Automatically generate report after every scan"
   • Un-Select "Only if threats were found"

Close ewido anti-spyware, Do Not run a scan just yet, we will shortly.

* If you do not already have Ad-Aware SE 1.06 installed, follow these download and setup instructions. Also check for updates:
Ad-Aware SE Setup
Again, do NOT run a scan yet.

* Please download the Killbox by Option^Explicit.

Note: In the event you already have Killbox, this is a new version that I need you to download.

• Save it to your desktop.
• Please double-click Killbox.exe to run it.
• Select:
  • Delete on Reboot
  • then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
  
  :\WINDOWS\system32\d5de2c2a.exe
  C:\Documents and Settings\Bryan LaChapelle\Local Settings\Application Data\d5de2c2a.exe
  C:\WINDOWS\system32\rundll32.dll
  
  
  
• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
  
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).

If your computer does not restart automatically, please restart it manually.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.


* Next, please reboot your computer in Safe Mode by doing the following:

1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the first option, to run Windows in Safe Mode.

* open hijackthis and put a check next to the following if they're present:
===================================================
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = prosearching.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = prosearching.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = prosearching.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [d5de2c2a.exe] C:\WINDOWS\system32\d5de2c2a.exe
O4 - HKCU\..\Run: [d5de2c2a.exe] C:\Documents and Settings\Bryan LaChapelle\Local Settings\Application Data\d5de2c2a.exe
O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O20 - AppInit_DLLs: C:\WINDOWS\system32\rundll32.dll
===================================================
* After you check the items, close all browsers and windows, except for HijackThis, then click on the Fix Checked button on HijackThis

* Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen. Your desktop and icons will disappear and then reappear again --- this is normal.
Wait for the tool to complete and Disk Cleanup to finish --- this may take a while; please be patient.

* Next, run Ad-aware and perform a full scan. Remove everything found.

1. Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
2. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
3. ewido will now begin the scanning process, be patient this may take a little time.
   Once the scan is complete do the following:
4. If you have any infections you will prompted, then select "Apply all actions"
5. Next select the "Reports" icon at the top.
6. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).

* Next go to Start -> Control Panel, click Display -> Desktop -> Customize Desktop -> Web -> Uncheck "Security Info" if present.


* Restart your computer in normal mode.

* Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

* Run the Panda online virus scan at http://www.pandasoftware.com/products/activescan.htm

- Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

* Finally, restart your computer once more, and please post a new HijackThis log as well as the log from the Ewido scan and the log from the smitRem tool, which will be located at C:\smitfiles.txt.
Let us know if any problems persist.

Hi there - thanks so much for the help - seems to have helped a lot, and the weird homepage (sysprotect) is gone! I can't thank you enough. Here is the new hijack this log, the ewido scan, and the log from smitRem. Please let me know if there is anything I should do. Appreciate the wonderful help!!!

HiJack This Log:

Logfile of HijackThis v1.99.1
Scan saved at 8:00:13 PM, on 04/07/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\keyhook.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\SYSTEM32\sistray.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\MUSICM~1\Common\COMPON~1\MMCOMP~1.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = prosearching.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [d5de2c2a.exe] C:\Documents and Settings\Bryan LaChapelle\Local Settings\Application Data\d5de2c2a.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\SYSTEM32\sistray.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .avi: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3B0D9B5C-7339-4486-80CF-E19E81527841}: NameServer = 69.6.190.11,69.6.190.10
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe



Ewido Scan:

---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 9:51:36 PM 03/07/2006

+ Scan result:



C:\Documents and Settings\Bryan LaChapelle\Local Settings\Temp\!update.exe -> Adware.ClickSpring : Cleaned with backup (quarantined).
C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll -> Adware.Minibug : Cleaned with backup (quarantined).
C:\WINDOWS\SYSTEM32\rundll32.dll -> Adware.PurityScan : Cleaned with backup (quarantined).
C:\Documents and Settings\Bryan LaChapelle\Local Settings\Application Data\d5de2c2a.exe -> Adware.SmartSearch : Cleaned with backup (quarantined).
C:\WINDOWS\SYSTEM32\adl.exe -> Adware.SmartSearch : Cleaned with backup (quarantined).
C:\WINDOWS\SYSTEM32\d5de2c2a.exe -> Adware.SmartSearch : Cleaned with backup (quarantined).
HKLM\SOFTWARE\Classes\AppID\{4F5E5D72-C915-4f3b-908B-527D064B0FAA} -> Adware.SysProtect : Cleaned with backup (quarantined).
HKLM\SOFTWARE\Classes\CLSID\{EF130E77-0A34-4365-BFB7-218FD3DDCD5F} -> Adware.SysProtect : Cleaned with backup (quarantined).
HKLM\SOFTWARE\Classes\Interface\{02946FD1-2D99-46E6-A790-3A089714EDD9} -> Adware.SysProtect : Cleaned with backup (quarantined).
HKLM\SOFTWARE\Classes\TypeLib\{7EACF70B-302F-4049-AC68-2D62EB43E473} -> Adware.SysProtect : Cleaned with backup (quarantined).
C:\WINDOWS\SYSTEM32\jkkkhec.dll -> Adware.Virtumonde : Cleaned with backup (quarantined).
C:\WINDOWS\SYSTEM32\compstuic.dll -> Downloader.Delf.aeo : Cleaned with backup (quarantined).
C:\WINDOWS\compstuic.dll -> Downloader.Delf.aeo : Cleaned with backup (quarantined).
C:\WINDOWS\g167841.dll -> Downloader.Delf.aeo : Cleaned with backup (quarantined).
C:\WINDOWS\g24785810.dll -> Downloader.Delf.aeo : Cleaned with backup (quarantined).
C:\WINDOWS\g32835224.dll -> Downloader.Delf.aeo : Cleaned with backup (quarantined).
C:\WINDOWS\SYSTEM32\admparsel.dll -> Downloader.Delf.ako : Cleaned with backup (quarantined).
C:\WINDOWS\g153330.dll -> Downloader.Delf.amb : Cleaned with backup (quarantined).
C:\WINDOWS\g1715536.dll -> Downloader.Delf.amb : Cleaned with backup (quarantined).
C:\WINDOWS\g2553221.dll -> Downloader.Delf.amb : Cleaned with backup (quarantined).
C:\WINDOWS\g275486.dll -> Downloader.Delf.amb : Cleaned with backup (quarantined).
C:\WINDOWS\g2915352.dll -> Downloader.Delf.amb : Cleaned with backup (quarantined).
C:\WINDOWS\g3630109.dll -> Downloader.Delf.amb : Cleaned with backup (quarantined).
C:\WINDOWS\g4156656.dll -> Downloader.Delf.amb : Cleaned with backup (quarantined).
C:\WINDOWS\g4832508.dll -> Downloader.Delf.amb : Cleaned with backup (quarantined).
C:\WINDOWS\g6033095.dll -> Downloader.Delf.amb : Cleaned with backup (quarantined).
C:\WINDOWS\g7595621.dll -> Downloader.Delf.amb : Cleaned with backup (quarantined).
[204] C:\WINDOWS\g2915352.dll -> Downloader.Delf.amb : Cleaned with backup (quarantined).
[772] C:\WINDOWS\g2915352.dll -> Downloader.Delf.amb : Cleaned with backup (quarantined).
C:\Documents and Settings\Bryan LaChapelle\Local Settings\Temp\OA.exe -> Downloader.PurityScan.cq : Cleaned with backup (quarantined).
C:\Documents and Settings\Bryan LaChapelle\Local Settings\Temporary Internet Files\Content.IE5\EH5U76P0\L[1].exe -> Downloader.Small.cvw : Cleaned with backup (quarantined).
C:\WINDOWS\Temp\winAA5.tmp.exe -> Downloader.Small.cvw : Cleaned with backup (quarantined).
C:\WINDOWS\SYSTEM32\dcomcfg.exe -> Downloader.Zlob.vn : Cleaned with backup (quarantined).
C:\WINDOWS\SYSTEM32\hp100.tmp -> Downloader.Zlob.vn : Cleaned with backup (quarantined).
C:\WINDOWS\SYSTEM32\simpole.tlb -> Downloader.Zlob.vn : Cleaned with backup (quarantined).
C:\WINDOWS\SYSTEM32\ld100.tmp -> Downloader.Zlob.vr : Cleaned with backup (quarantined).
C:\WINDOWS\SYSTEM32\regperf.exe -> Downloader.Zlob.vr : Cleaned with backup (quarantined).
C:\Documents and Settings\Bryan LaChapelle\Cookies\bryan lachapelle@cpvfeed[1].txt -> TrackingCookie.Cpvfeed : Cleaned with backup (quarantined).
C:\Documents and Settings\Bryan LaChapelle\Cookies\bryan lachapelle@c.enhance[1].txt -> TrackingCookie.Enhance : Cleaned with backup (quarantined).
C:\Documents and Settings\Bryan LaChapelle\Cookies\bryan lachapelle@c.goclick[2].txt -> TrackingCookie.Goclick : Cleaned with backup (quarantined).
C:\Documents and Settings\Bryan LaChapelle\Cookies\bryan lachapelle@stats1.reliablestats[1].txt -> TrackingCookie.Reliablestats : Cleaned with backup (quarantined).
C:\Documents and Settings\Bryan LaChapelle\Local Settings\Temp\mst201.tmp -> Trojan.Agent.vg : Cleaned with backup (quarantined).
C:\Documents and Settings\Bryan LaChapelle\Local Settings\Temp\mst259.tmp -> Trojan.Agent.vg : Cleaned with backup (quarantined).
C:\Documents and Settings\Bryan LaChapelle\Local Settings\Temp\mst25F.tmp -> Trojan.Agent.vg : Cleaned with backup (quarantined).
C:\WINDOWS\SYSTEM32\winmmv32.dll -> Trojan.Agent.vg : Cleaned with backup (quarantined).
C:\Documents and Settings\Bryan LaChapelle\Local Settings\Temporary Internet Files\Content.IE5\8TM74DMF\bgates[1].exe -> Trojan.Dialer.pz : Cleaned with backup (quarantined).
C:\Documents and Settings\Bryan LaChapelle\Local Settings\Temporary Internet Files\Content.IE5\RJTJZX8S\bgates[1].exe -> Trojan.Dialer.pz : Cleaned with backup (quarantined).
C:\WINDOWS\SYSTEM32\1024 -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\SYSTEM32\1024\ld128D.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\SYSTEM32\atmclk.exe -> Trojan.Small : Cleaned with backup (quarantined).


::Report end



smitRem Tool: cannot find -- not under c://smitfiles.txt

However, I do have smitrem installed as per the instructions...

I do have the report from Panda: (it did detect malicious material)


Incident Status Location

Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Bryan LaChapelle\Cookies\bryan lachapelle@2o7[2].txt
Spyware:Cookie/Reliablestats Not disinfected C:\Documents and Settings\Bryan LaChapelle\Cookies\bryan lachapelle@stats1.reliablestats[2].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Bryan LaChapelle\Desktop\smitRem\Process.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Bryan LaChapelle\Desktop\smitRem.exe[smitRem/Process.exe]
Adware:adware/securityerror Not disinfected C:\Documents and Settings\Bryan LaChapelle\Favorites\Antivirus Test Online.url
When doing Panda, I did not have Firefox nor Opera browers - they were grayed out and I could not click them, but the tech support said it should be fine having selected all and emptying the MAIN button materials...

Thanks again - let me know if there is anything else I should do..
Robyn

* Please download the Killbox by Option^Explicit.

Note: In the event you already have Killbox, this is a new version that I need you to download.

• Save it to your desktop.
• Please double-click Killbox.exe to run it.
• Select:
  • Delete on Reboot
  • then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
  
  C:\Documents and Settings\Bryan LaChapelle\Favorites\Antivirus Test Online.url
  
  
  
• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
  
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).

If your computer does not restart automatically, please restart it manually.

[i]If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click win32delfkil.exe.
Save it on your desktop.
Double click on win32delfkil.exe and install it. This creates a new folder on your desktop: win32delfkil.
Close all windows, open the win32delfkil folder and double click on fix.bat.
The computer will reboot automatically.
Post the contents of the logfile c:\windelf.txt, along with a new HijackThis log.

Hi there. I did the second thing (download the Win32delfil.exe) -- but there weren't any files in the first command (to download Killbox) -- none in the top drop down box, and I could not highlight any in the bottom drop box, so figured that one was ok, and I did not perform any action within it.

I have been having a few popups while checking emails, and such. One says I have a trojan virus... Also the start-up and shut down are very slow. Hopefully this win32delfil helps. Thanks again, and let me know if I need to do anything else.

Here is the logfile for C:windelfil.txt

************************
* WIN32DELFKIL LOGFILE *
************************
by Marckie


BEFORE RUNNING WIN32DELFKIL
***************************

File(s) found in Windows directory
----------------------------------

File(s) found in system32 folder
--------------------------------

Export SharedTaskScheduler key
------------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"
"{7916f057-223f-4612-ac84-e882cbe043d4}"="bals"
"{259BA022-2005-45E9-A965-10EDB9C00605}"="Windows Updater"
"{0B5F7FDF-0717-45BF-B49D-695F3168C7FE}"="Master Browseui"


sharedtaskkey: 7916f057-223f-4612-ac84-e882cbe043d4
---------------------------------------------------
no keys found

sharedtaskkey: 259BA022-2005-45E9-A965-10EDB9C00605
---------------------------------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{259BA022-2005-45E9-A965-10EDB9C00605}]
@="C:\\WINDOWS\\g2915352.dll"
"ThreadingModel"="Apartment"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{259BA022-2005-45E9-A965-10EDB9C00605}\InprocServer32]
@="C:\\WINDOWS\\g2915352.dll"
"ThreadingModel"="Apartment"


sharedtaskkey: 0B5F7FDF-0717-45BF-B49D-695F3168C7FE
---------------------------------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B5F7FDF-0717-45BF-B49D-695F3168C7FE}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B5F7FDF-0717-45BF-B49D-695F3168C7FE}\InprocServer32]
@="C:\\WINDOWS\\system32\\admparsel.dll"
"ThreadingModel"="Apartment"



Notify key
----------
subkey cfgmngr32 is present!



AFTER RUNNING WIN32DELFKIL
**************************

File(s) found in Windows directory
----------------------------------

File(s) found in system32 folder
--------------------------------
Export SharedTaskScheduler key
------------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"
"{7916f057-223f-4612-ac84-e882cbe043d4}"="bals"


sharedtaskkey: 7916f057-223f-4612-ac84-e882cbe043d4
---------------------------------------------------
no keys found


Notify key
----------


Here is the new HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 8:05:47 PM, on 18/07/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\keyhook.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\SYSTEM32\sistray.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = prosearching.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [d5de2c2a.exe] C:\Do######ents and Settings\Bryan LaChapelle\Local Settings\Application Data\d5de2c2a.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\SYSTEM32\sistray.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .avi: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3B0D9B5C-7339-4486-80CF-E19E81527841}: NameServer = 69.6.190.11,69.6.190.10
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe


Thanks again so much!
Robyn

* Please open hijackthis and put a check next to the following:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = prosearching.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
O4 - HKCU\..\Run: [d5de2c2a.exe] C:\Do######ents and Settings\Bryan LaChapelle\Local Settings\Application Data\d5de2c2a.exe

* After you check the items you want to fix, close all browsers and windows, except for HijackThis, then click on the Fix Checked button on HijackThis.

* Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm

Hi there... This is one of the webpages that pops up still when I am on the internet saying I have a virus:

http://scanner.sysprotect.com/pages/scanne...b&lid=keyin

And this is another one that just popped up - these are the only 2 that seem to pop up on me:
http://www.winantivirus.com/pages/scanner/...p;ax=2&ex=1

I am not sure what to do in Smitfraudfix. There is not an "Option 1", and nowhere for me to search by typing "1". Can you explain what I should do here? When I click on Virus scan, in actions, it is saying I need to configure winzip to use a virus scanner first. Not sure what that means??

Thanks for your help!
Robyn

Ok, I think I got it - Here is the file from smitfraud.fix
Thank you:

SmitFraudFix v2.74

Scan done at 20:06:38.42, 20/07/2006
Run from C:\Documents and Settings\Bryan LaChapelle\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix ran in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

C:\WINDOWS\system32\ot.ico FOUND !
C:\WINDOWS\system32\ts.ico FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Bryan LaChapelle\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\BRYANL~1\FAVORI~1

C:\DOCUME~1\BRYANL~1\FAVORI~1\Antivirus Test Online.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{7916f057-223f-4612-ac84-e882cbe043d4}"="bals"


»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Next, please reboot your computer in Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, a menu with options should appear;
• Select the first option, to run Windows in Safe Mode, then press "Enter".
• Choose your usual account.

Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply with a new hijackthis log.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background.