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Jasonr2000
ive just run my ad-aware se pro,
and noticed it is 10 days out of date
with its definition file,
does anyone know if this is normal as when i try to update it it says
there is no update available
also has anyone else experienced this problem
thanks


jason
abc
i have the same problem/question. smile.gif
Jasonr2000
i dunno what it is but there is no updates lately i wonder if ad-aware is issueing a new version as it is a bit strange that there are no updates yet
as 10 days out of date is a long time to not have an update dont u agree with me on that
i wonder if a techie will respond and help us out here
tyme4mee2fly
Yes Jason, this has happened to me and several other people. I got a message from tech support saying they addressed this issue. To quote them, here is part of the message I received:

"If you go into the Ad-Aware area of the forum now, I have placed a pinned topic to address this issue. ("Ad-Aware Definition Update Problem") I hope it works out for you."

If you can find it, good luck, LOL.




QUOTE(Jasonr2000 @ Jun 25 2006, 04:18 AM) *
ive just run my ad-aware se pro,
and noticed it is 10 days out of date
with its definition file,
does anyone know if this is normal as when i try to update it it says
there is no update available
also has anyone else experienced this problem
thanks
jason
tyme4mee2fly
here's the answer I got guys:

If you are repeatedly receiving a "Your definition file maybe out of date" message, though you still get "No new updates available" when trying to do a webupdate, then there are a couple of things you can try.

1. Delete any definition files in the "c:\Program Files\Lavasoft\Ad-Aware SE" folder. (This file is usually "defs.ref") (the folder name will changed depending on if you have pro / plus / free). There may also be a defs.ref.old, you can safely delete this too. Then try a webupdate.

2. Check your "hosts" file. It could be that a malware has changed it so that connections to our update server are not working.
Your hosts file is located in "c:\windows\system32\drivers\etc\". Open the file "hosts" with notepad. If you see any references to "download.lavasoft.de.edgesuite.net", you should remove them. Now try your webupdate again

3. If the first 2 methods do not work, then you should try a manual update.
Update the definition file by downloading the zipped definition from http://update.ls-servers.com/public/defs.zip
Unzip this file and you will get a "defs.ref" file. This file should be copied to "c:\Program Files\Lavasoft\Ad-Aware SE\" (the folder name will changed depending on if you have pro / plus / free)
Now load Ad-Aware. If the definition file is still showing your old one, then click on the settings icon (the cog wheel), then click "General". At the bottom right, there is a box saying "Using Definition File". Click the "Open file" icon next to that box and then browser to the definition file in "c:\Program Files\Lavasoft\Ad-Aware SE\" (the folder name will changed depending on if you have pro / plus / free) Select it and press open. You should now have the latest version

4. If all of this fails, please contact technical support, or post a question on the support forums. It could be that you have a sneaky malware on your system that is disturbing your internet connection to certain servers and need to have it removed first. Please make sure you try ALL of the methods above before posting a question.

Good luck




QUOTE(Jasonr2000 @ Jun 25 2006, 04:18 AM) *
ive just run my ad-aware se pro,
and noticed it is 10 days out of date
with its definition file,
does anyone know if this is normal as when i try to update it it says
there is no update available
also has anyone else experienced this problem
thanks
jason
Jasonr2000
ok ive done all u listed above and still nothing
ok this is a bit puzzleing now as ive checked everything and so far still no new updates this is what i have installed,

Definition File : SE1R112 15.06.2006 Loaded


ok ive deleted them and turned off adware and restarted ad-aware and updated and its installed them ones again ok im gonna have to take a look at the pinned subject now lol

thanks again everyone
LS CalamityJane
QUOTE(Jasonr2000 @ Jun 26 2006, 08:16 PM) *
Definition File : SE1R112 15.06.2006 Loaded

That IS the latest update (June 15).

However, an updates definition (beta) released for testing on June 24, so the final update should be out soon.
See here:
http://www.lavasoftsupport.com/index.php?showtopic=1320 (Those are Beta updates for testing only)

All new updates are posted here:
http://www.lavasoftsupport.com/index.php?showforum=65
Jasonr2000
thanks for the info that will help us all a big deal
thank u once again CalamityJane im greatfull for that bit of info
jason
LS CalamityJane
You're welcome, Jason smile.gif

Glad it was a help to you biggrin.gif
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