Full Version: ad-aware scan doesn't finsih
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the last several scans have virtually stopped after scanning approxiamately 85-90K objects,,,it shows 8 critical objects but with the scan not finishing there isn't any way to quarantine them,,,
I was having the very same problem - are you running BitDefender Anti-Virus by any chance? Ad-Aware stalls every time that it tries to scan the quarantine files (C:/Program Files/Winsoft/BitDefender on my computer). Try using a custom scan and de-selecting that folder. Does anyone know why Anti-Virus stalls?
QUOTE(AmyS @ Jun 27 2006, 04:36 PM) 
I was having the very same problem - are you running BitDefender Anti-Virus by any chance? Ad-Aware stalls every time that it tries to scan the quarantine files (C:/Program Files/Winsoft/BitDefender on my computer). Try using a custom scan and de-selecting that folder. Does anyone know why Anti-Virus stalls?
I'm also having trouble with Ad Aware freezing during a scan. I had just downloaded Win Patrol. Thought that was the problem so I uninstalled both programs and reinstalled just Lavasoft. Tried running a scan again but same thing happened. AdAware froze after only 1 minute.
I run Ad-Aware se on two different computers, a Dell Dimension and a Sony laptop. Ad-Aware se has stopped scanning on both computers, within days of ecah other. The scan gets to 2,00-3,000 objects and stops. I have removed the program, re-installed the program and ad-aware still freezes at nearly the same spot. Can anyone help me? Thanks.
QUOTE(julio carrello @ Jun 24 2006, 08:39 PM)
the last several scans have virtually stopped after scanning approxiamately 85-90K objects,,,it shows 8 critical objects but with the scan not finishing there isn't any way to quarantine them,,,
It happens to me too, has anyone figured out anything?
Hi folks,
There are a number of problems that can cause Ad-Aware to freeze during a scan. Here is my list of all I know of so far.
One observation recently for the freezing is that certain security software all running at the same time can cause conflicts. A number of Adaware users who also are running the beta version of SpySweeper have reported that disabling SpySweeper during an Adaware scan has resolved that conflict.
To temporarily disable SpySweeper:
Right click the Spy sweeper icon in the notification area (right side) of the system tray and choose shut down.
Try scanning again with Adaware, it should be able to complete the scan.
To re-enable SpySweeper:
Start it again from Start > All programs > Webroot > Spy Sweeper
...............................
If that isn't it, try these various steps.
First, do a disk cleanup to clear the browser cache and other unnecessary files.
Go to Start > Run and type in the box: Cleanmgr
Wait while Windows scans your system for files to delete.
Make sure these 3 are checkmarked and press *ok* to delete them.
Temporary Files
Temporary Internet Files
Recycle Bin
If you are still having a problem, there can be a number of reasons for this issue. Please try these steps next to see if any resolve the problem.
From the Ad-Aware FAQ
Q: Ad-Aware freezes while performing a scan.
A: There are a number of possible reasons behind this problem. To correct:
* First, update to Build 1.06 and download the latest definition file if you have not done so.
* Second, it is highly recommended that you run a disk defragmentation on your computer, then a thorough “Check� or “Scan Disk� depending on your Windows version. Try scanning in safe mode.
* Third, start Ad-Aware scan from the Windows command line. Do as follows:
o Click "Start", then "Run". Next, type the text shown below (including the quotation marks and with the same spacing as shown) for your version of Ad-Aware SE:
"C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Aware.exe" /full +procnuke
"C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Aware.exe" /full +procnuke
"C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe" +procnukep
o Click “OK�.
o Note: The path above (between the quotes) is the default location of Ad-Aware SE. If you installed your Ad-Aware to a different directory, adjust the path accordingly. For Ad-Aware SE Personal, when the GUI launches, click “Start�, then “Full System Scan�. Click “Next�, then “OK�.
o When the scan is complete, select “Next�. In the “Scanning Results� window, select the "Scan Summary" tab. Check the box next to each "target family" you wish to remove, then click “Next�, then OK�.
* If you still have problems, cancel before the scan reaches the point of stalling -- for example, after 20 objects are detected. Click “Cancel� on your log file. Remove any objects you want and rescan. Again, stop the scan before it reaches the point of stalling and remove any additional objects. Then try a full scan without stopping it. This should work for you now.
If still no joy, try these steps:
Ad-Aware Freezing Issue
http://www.lavasoftsupport.com/index.php?s...amp;hl=Freezing
...........................
Have you ruled out any virus or trojan infections? I would recommend an online scan at one of the following (do a full system scan). The reason for doing an online scan is that some infections will disable your Antivirus installed on your PC to hide it's presence.
If any infections are found, save the log from the scan and post it back here:
eTrust Antivirus Web Scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
(if prompted, please *allow* Active X and the install of software - this is needed to scan your system)
It will take a while to download the updates needed, and then you'll be presented with a screen to scan your system.
Ewido free online scanner
http://www.ewido.net/en/onlinescan/
Trend Micro (PC-cillin) - Free on-line Scan
http://housecall.antivirus.com
Panda's Active Scan
http://www.pandasoftware.com/products/activescan.htm
................
Let us know how you make out on all of the above, or if any of those steps resolve the problem.
There are a number of problems that can cause Ad-Aware to freeze during a scan. Here is my list of all I know of so far.
One observation recently for the freezing is that certain security software all running at the same time can cause conflicts. A number of Adaware users who also are running the beta version of SpySweeper have reported that disabling SpySweeper during an Adaware scan has resolved that conflict.
To temporarily disable SpySweeper:
Right click the Spy sweeper icon in the notification area (right side) of the system tray and choose shut down.
Try scanning again with Adaware, it should be able to complete the scan.
To re-enable SpySweeper:
Start it again from Start > All programs > Webroot > Spy Sweeper
...............................
If that isn't it, try these various steps.
First, do a disk cleanup to clear the browser cache and other unnecessary files.
Go to Start > Run and type in the box: Cleanmgr
Wait while Windows scans your system for files to delete.
Make sure these 3 are checkmarked and press *ok* to delete them.
Temporary Files
Temporary Internet Files
Recycle Bin
If you are still having a problem, there can be a number of reasons for this issue. Please try these steps next to see if any resolve the problem.
From the Ad-Aware FAQ
Q: Ad-Aware freezes while performing a scan.
A: There are a number of possible reasons behind this problem. To correct:
* First, update to Build 1.06 and download the latest definition file if you have not done so.
* Second, it is highly recommended that you run a disk defragmentation on your computer, then a thorough “Check� or “Scan Disk� depending on your Windows version. Try scanning in safe mode.
* Third, start Ad-Aware scan from the Windows command line. Do as follows:
o Click "Start", then "Run". Next, type the text shown below (including the quotation marks and with the same spacing as shown) for your version of Ad-Aware SE:
"C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Aware.exe" /full +procnuke
"C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Aware.exe" /full +procnuke
"C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe" +procnukep
o Click “OK�.
o Note: The path above (between the quotes) is the default location of Ad-Aware SE. If you installed your Ad-Aware to a different directory, adjust the path accordingly. For Ad-Aware SE Personal, when the GUI launches, click “Start�, then “Full System Scan�. Click “Next�, then “OK�.
o When the scan is complete, select “Next�. In the “Scanning Results� window, select the "Scan Summary" tab. Check the box next to each "target family" you wish to remove, then click “Next�, then OK�.
* If you still have problems, cancel before the scan reaches the point of stalling -- for example, after 20 objects are detected. Click “Cancel� on your log file. Remove any objects you want and rescan. Again, stop the scan before it reaches the point of stalling and remove any additional objects. Then try a full scan without stopping it. This should work for you now.
If still no joy, try these steps:
Ad-Aware Freezing Issue
http://www.lavasoftsupport.com/index.php?s...amp;hl=Freezing
...........................
Have you ruled out any virus or trojan infections? I would recommend an online scan at one of the following (do a full system scan). The reason for doing an online scan is that some infections will disable your Antivirus installed on your PC to hide it's presence.
If any infections are found, save the log from the scan and post it back here:
eTrust Antivirus Web Scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
(if prompted, please *allow* Active X and the install of software - this is needed to scan your system)
It will take a while to download the updates needed, and then you'll be presented with a screen to scan your system.
Ewido free online scanner
http://www.ewido.net/en/onlinescan/
Trend Micro (PC-cillin) - Free on-line Scan
http://housecall.antivirus.com
Panda's Active Scan
http://www.pandasoftware.com/products/activescan.htm
................
Let us know how you make out on all of the above, or if any of those steps resolve the problem.
I've tried everything in LS Calamity Jan's Post #6, but no joy. My scan freezes evertime at Deep Scanning Local Registry. The last entry is HKEY_LOCAL_MACHINE\Software. If I deselect deepscan registerys I can get it to finish. I do not have BitDefender or Spysweep. I do have Spybot search and destroy and Norton Internet Security. Norton has started freezing on occation also. I've tried unloading and reloading Norton also. Is it possible that there is a conflict with Norton? One more thing I also have AOL and a little while ago it auto loaded a new Connectivity icon to my status bar. I tried uninstalling that too, but then I couldn't get access to aol until I allowed it to reload, ANYONE HAVE ANY IDEAS>> I'm All Our 
QUOTE(Malfar @ Jul 29 2006, 02:02 AM)
I've tried everything in LS Calamity Jan's Post #6, but no joy. My scan freezes evertime at Deep Scanning Local Registry. The last entry is HKEY_LOCAL_MACHINE\Software.
Hi Malfar,
It was the wareout infection causing your Adaware to freeze (wareout is a spyware with rootkit). I see you are now getting help in this thread:
http://www.lavasoftsupport.com/index.php?s...amp;#entry11842
That should solve your problem
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