Hi,

Since I downloaded the latest update a few days ago my 2007 Ad-Aware Free Version #7.0.2.3 will not finish a scan. I get about 20 seconds into it and I get a message that the program has encountered a problem and needs to close.

Under details in my Event Viewer it says:

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 10/17/2007
Time: 7:56:00 PM
User: N/A
Computer: PHIL
Description:
Faulting application aawservice.exe, version 7.0.2.3, faulting module CEAPI.dll, version 7.0.2.3, fault address 0x0006851e.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 61 61 77 ure aaw
0018: 73 65 72 76 69 63 65 2e service.
0020: 65 78 65 20 37 2e 30 2e exe 7.0.
0028: 32 2e 33 20 69 6e 20 43 2.3 in C
0030: 45 41 50 49 2e 64 6c 6c EAPI.dll
0038: 20 37 2e 30 2e 32 2e 33 7.0.2.3
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 36 38 et 00068
0050: 35 31 65 51e

Any ideas what is causing it or is anyone else having a similar problem.?

Thanks and regards,

2harts4ever

Welcome to the Lavasoft Support Forum

• What version of Windows are you running?
• What other security software do you have installed?

Regards,
SpySentinel
Ad-Aware 2007 Beta Team

Hi Spy Sentinel,

I am running Win XP SP2 using IE7.

I also have Zone Alarm as my Firewall and Avast (Free) as my anti-virus.

In addition I also regularly use Spybot S&D, Spyware Blaster, A-Squared, AVG Anti Spyware, Windows Defender and I keep them all up todate.

For the record this is the first time I have experienced any problems with Ad-Aware since I installed 2007 when it first came out. I just noticed it right after I ran the latest update for it yesterday or the day before.

Thanks and regards,

2harts4ever

Morning,

Still wondering if anyone else is experiencing a problem similar to mine or if it is just me?

I even tried uninstalling and reinstalling the program but still no luck.

Thanks and regards,

2harts4ever

Good afternoon,

In case anyone is still following this thread I just want to let you know I just successfully ran a scan.

To the best of my knowledge I haven't done anything differently since I started having problems a few days back.

But as the saying goes ... all is well that ends well!

Regards,

2harts4ever

Has your problem been resolved?

If so I am going to close this topic.
If you start to have the problem again, PM me and I will re open this topic.

Regards,
SpySentinel
Ad-Aware 2007 Beta Team

Hi SpySentinel,

Yes, it seems to have been resolved. How, I don't know. But , just to make sure, I ran another quick scan right before answering this post and all went well.

Hopefully, the problem won't return.

Thanks and regards,

2harts4ever

Glad to hear your problem has been resolved. I am going to close this topic.
If you start to have the problem again, PM me and I will re open this topic.

Regards,
SpySentinel
Ad-Aware 2007 Beta Team