I downloaded web and definition updates today (09/03/07) before running a full scan. About halfway through the scan, my laptop froze and a window popped up that said Service Error: 6100 has occurred. Description: Lost connection with Ad-Aware service. Terminating gracefully. I restarted my laptop and have tried running a full scan several times since then, and I keep getting the same Error 6100 message. This is the first time I've had any problems with Ad-Aware 2007, and it happened after downloading updates.
Here's my info:
Ad-Aware 2007 (Free)
Version 7.0.2.2
Win XP SP2
McAfee Firewall/Virus Scan
The scan stopped at a different place every time, but it was always in the same section.
Here's the info for the last time:
Current Section: Scanning Files
Current Path: ...ore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP527\
Current Object: A0061994.rbf
C:\Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware 2007\logs\Ad-Aware 20070903 20-10-29.log.xml
How can I fix this problem?
Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > AAW 2007 Resolved /Inactive Issues
I'm getting the same error. My set-up looks similar to yours (e.g. Ad-Aware 2007 (free) 7.0.2.2, WinXP SP2, McFee Firewall/Virus Scan via ComCast). Have you had any luck resolving this issue?
QUOTE(txsooner @ Sep 3 2007, 10:13 PM) 
I downloaded web and definition updates today (09/03/07) before running a full scan. About halfway through the scan, my laptop froze and a window popped up that said Service Error: 6100 has occurred. Description: Lost connection with Ad-Aware service. Terminating gracefully. I restarted my laptop and have tried running a full scan several times since then, and I keep getting the same Error 6100 message. This is the first time I've had any problems with Ad-Aware 2007, and it happened after downloading updates.
Here's my info:
Ad-Aware 2007 (Free)
Version 7.0.2.2
Win XP SP2
McAfee Firewall/Virus Scan
The scan stopped at a different place every time, but it was always in the same section.
Here's the info for the last time:
Current Section: Scanning Files
Current Path: ...ore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP527\
Current Object: A0061994.rbf
C:\Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware 2007\logs\Ad-Aware 20070903 20-10-29.log.xml
How can I fix this problem?
Here's my info:
Ad-Aware 2007 (Free)
Version 7.0.2.2
Win XP SP2
McAfee Firewall/Virus Scan
The scan stopped at a different place every time, but it was always in the same section.
Here's the info for the last time:
Current Section: Scanning Files
Current Path: ...ore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP527\
Current Object: A0061994.rbf
C:\Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware 2007\logs\Ad-Aware 20070903 20-10-29.log.xml
How can I fix this problem?
QUOTE(xp1 @ Sep 6 2007, 02:27 PM)
I'm getting the same error. My set-up looks similar to yours (e.g. Ad-Aware 2007 (free) 7.0.2.2, WinXP SP2, McFee Firewall/Virus Scan via ComCast). Have you had any luck resolving this issue?
Hi xp1,
I just waited a few days and ran another full scan. It finished this time so I don't know what the problem was the other day. Hopefully, I won't see Error 6100 again. I'm sorry I don't have a solution for you!
Hello. I also get the same message. Not only does this happen during the scan, but it happened when I first tried to download updates shortly after installing the program on my machine. I'm on Windows XP Home Edition.
QUOTE(houd66 @ Sep 20 2007, 06:54 AM)
Hello. I also get the same message. Not only does this happen during the scan, but it happened when I first tried to download updates shortly after installing the program on my machine. I'm on Windows XP Home Edition.
Make that four of us. I have another thread started with the same problem. This is obviously a bug, not a problem on our machines.This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.