Hi there,
Before I start, I want to let you know that I am a complete novice at trying to fix a PC,but having trawled the net for help on the above virus, I found that your descriptive help was by far the best and easiest to understand.
Thanks for being there and doing what you do. I dont know what it is about your words but it makes me want to trust them which isn't very easy to do in this fraudulent world.
I wasnt really sure what I was doing, but did as you described step by little step. It seems to have done the trick and has got rid of the pop ups and the "best security" home page.
(I still havnt got a clue what a Hijack file is so I wont be able to send it)
However there is still a partial desktop icon left which came in with the rest of the virus. Its not a picture, just a very tiny image of a window with a toolbar(it was a green shield before I ran smitfraud fix).
My question to you Jane, if you wouldnt mind helping please, is....1, can I just dump that in the recycle bin and forget it or does it need dealing with. and....
2. I ran Panda check as you described straight after running Ewido and smitfraud fix and it told me that I have some more stuff on there that is a problem. Now... I down loaded several of these "scan your computer for free" programmes before I found you and they all say there are problems, but they are all different problems, and if you want them fixed you then have to pay. Why do you think Panda is any different, 'cos really its just a lesser degree of a con as the Myzor virus. It just looks to me as if they are planting these problems when you download the scan, to make you buy their cleansing software.
This probably sounds silly to you coming from a novice as there is probably a sensible reason for it, but as I now trust your wisdom I may actually buy somthing to protect myself instead of using free stuff.
I already have Mcafee anti virus which didnt get it and Spybot which did the same.What shall I do for the best .??
Many thanks
Moffy