I have run out of ideas. I am trying to upgrade my ad-aware se plus build 1.06r1 to the new 2007 version. How do I get the new version registered? I am a registered user since 2001 but did not receive an email for the new release. I have the order number, the license code and a name and password they sent me in 2001 but cannot get any of it to work with the new version. PLEASE HELP! I am pretty sure that my new email address is in the system (rjcjkeller AT verizon.net)
Thanks, Richard Keller

Hi Richard,

Please follow the instructions from LS Tobias at the beginning of this"pinned" Post: Upgrades For Holders Of Valid Se Licenses Available

You will need to log in to the Support Center using your e-mail address and the password you received when you registered your purchased product.

If you have changed email addresses or your address is not recognised (the License database was recently moved and there have been a few "recognition" problems since), use the "Have you forgotten your password or changed your e-mail address?" link to send an email to Support - please bear in mind that Support has a large backlog and any response will take some time.

Regards,

Spike