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Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > AAW 2007 Resolved /Inactive Issues
milos
As a long-term user of Ad-Aware SE (free), I am suddenly unable to download new definitions. I get the error message
"Error retrieving update". The operating system is Windows2000 Pro, and the Ad-Aware version is SE1R181 (build 1.06r1) with definitions 16-07-2007 (the last successful update). Please advise.
greenriver
I am also having problems downloading updates, but with Adaware 2007 Free,
A week ago I was able to download successfully after turning off AVG Free (antivirus) and Windows Defender under XP Home.
Currently running Adaware 2007 Version 0010.0000
It goes through the update or web update and seems to be successful but the Last Update Date does not change on the Update Status Screen.
spike-nz
Hi milos & greenriver,

greenriver - 0010.0000 is the latest def file for AAW 2007. Should you wish to receive email alerts when a new definition file is released, please see my post here: Definition Update Notices By Email

milos - try the steps as set out in this FAQ: I Cannot Perform Web Update Of The Definition File After Upgrading To Build 1.06 (error Retrieving Update)
QUOTE
The definition file on your system might be corrupted. To check, locate the (default) directory C:\program files\lavasoft\Ad-Aware SE\ folder. Delete the files: defs.ref and def.ref.old and try again

If the update halts after only five percent of it is processed, your firewall is most likely preventing the update. To correct, disable the firewall for the duration of the update or configure the firewall to allow requests from Ad-Aware to pass through.

Web update confirmation dialogs are suppressed. To correct:

Open Ad-Aware.
Click on the Ad-Aware Configuration Window (the gear) icon.
Click on Tweak.
Click on WebUpdate Settings to expand it.
Deselect Suppress WebUpdate confirmation dialogs.

You have inadvertently turned on the Use HTTP Proxy option. To correct:

Open Ad-Aware.
Click on the Integrated WebUpdate Tool (small i) icon.
Click on Configure.
Deselect the Use HTTP Proxy option.
Try updating the definition file again.

If none of the above is preventing the update, it is recommended that you try to perform a manual update.
Do as follows: Close Ad-Aware.

Download the latest definition file in ZIP format and save the file to a temporary location.

Unzip the contents of the file either with your favorite ZIP utility or the built-in support in Windows to the Ad-Aware installation directory (default path is C:\Program Files\Lavasoft\Ad-aware SE\).
Open Ad-aware.
Confirm that the latest definition file is installed by checking out the Initialization Status in the main program window.

To download the latest Def File (SE1R182 23.07.2007), go to the LS website here and click on the "Download Current Definition File "link:

Click to view attachment

On the next page, select the right-hand button for Ad-Aware SE 1.06r1 (the left is for AAW 2007).

Click to view attachment

Unzip and install as instructed above.

Regards,

Spike

NB: Please note - for AAW 2007 users, the default path for manually updating def files is "C:\Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware 2007"
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