My Ad-Aware SE Personal is Core 1.06r1 , and def. file SE1R174 04.06.2007. When I try to get an update I get in Current Operation box " Error Retieving Update 5%" Definiations are over 40 days old.

What is the problem?

HERE WE GO AGAIN...SEVERAL MONTHS AGO, LAVASOFT SCREWED UP ROYALLY AND IT WAS MANY WEEKS (WITH MINDLESS EXCUSES) BEFORE THEY FINALLY ADMITTED THAT THEY SCREWED UP THE SYSTEM WHICH PREVENTED THE DOWNLOADING OF DEFINITIONS...I GET THE SAME 5% ERROR MESSAGE!!! D*mn, WILL YOU PEOPLE EVER LEARN !@!@!!!???? I AM SO D*mn MAD WITH THIS INCOMPETENCE FROM LAVASOFT. JUST WATCH AND SEE HOW LAVASOFT SUPPOSED "EXPERTS" GIVE US A BUNCH OF CRAP FOR WEEKS BEFORE THEY GET OFF THEIR SORRY BUTTS TO FIX THE PROBLEM!!!!!!! GET YOUR ACT TOGETHER...WE ARE SICK AND TIRED OF YOUR STUPIDITY !!!!!!

Hi zerb,

There can be several reasons for the " Error Retieving Update 5%" message, and as Jim Rawlings has stated so forcefully in his post, there was a particulary bad period some months ago, when a large number of posters reported that particular problem.

As a start, please try the steps set out in my post at the end this Topic: http://www.lavasoftsupport.com/index.php?showtopic=9794

Regards,

Spike

(NB: I am a volunteer aiming to assist - not a "LAVASOFT SUPPOSED "EXPERT"" nor do I have any actual connection to LS other than my help in this forum. Please remember that, Jim Rawlings, should you wish to fire off another salvo...