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charlie_66h
I am attempting to load and run the free version. After downloading, then attemepting to install, I get an error message 1814 that sates I'm running the application as another user. Any thoughts? I'm using MS xp home version with Norton's antivirus.

Charlie
dam_shawn
I myself am having the same problem as Charlie and need help as well.




System error:1814 has occurred.Description: could not login to service.Are you running this application as another user?
Application terminates.




that is the whole message.


Using Microsoft XP service pack 2
Nod32 anti virus
Zonealarm Firewall
Purchased 2007 Pro(24mo.)and 1yr extended dl

anti-virus and firewall were turned off when I uploaded the application.

makross
Yup, me too. I tried reinstalling with the option "for all users" checked. But wihtout any success, error 1814 comes up anyway.
LS Tobias
Try manually restarting the service by following these steps:

1. go to the start menu, click 'Run...' and type 'services.msc'
2. in the services window, locate 'Ad-Aware 2007 Service', select it and click 'Stop'
3. when the service is stopped, click 'Start'
4. When the service is running, try starting Ad-Aware 2007 again.

Regards, Tobias
dam_shawn
QUOTE(LS Tobias @ Jul 16 2007, 11:10 PM) *
Try manually restarting the service by following these steps:

1. go to the start menu, click 'Run...' and type 'services.msc'
2. in the services window, locate 'Ad-Aware 2007 Service', select it and click 'Stop'
3. when the service is stopped, click 'Start'
4. When the service is running, try starting Ad-Aware 2007 again.

Regards, Tobias




I'll give it a try!! Thanks for replying Tobias.
dam_shawn
Just tried wht you had suggested Tobias and it still doesn't work.Will try to uninstall and reinstall again.
dam_shawn
sad.gif alas my friend,it is still giving me the error message.Can someone refund me?I just want a working product that I paid for that's all.Seems that the clock is ticking away for me as I am drawing near the end of possibly getting a refund you know.LS Tobias,you have been helpful and I thank you.
peliroja54
It worked for me. Thanks, Tobias!
lugians
I was having the same problem. I did what asked above, it did come back & I am currently running a new scan (though I did a smart scan this time).

It finished showed my items detected like normal. I went to remove them, which seems to be where the problem is & new error pops up 6000. And back to the drawing board since i cant bring the software back up gives me error message 1814 again. sad.gif
LeonardoDV
Manual restart through Services.msc did not work. Exactly the same error messages and sequences.

Specific Windows and 1814 error shown HERE, where another thread on the same topic is running.
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