As anyone who works with HJT will attest to, there can be some difficulties when a user downloads the program and places it in a temporary location, or on the desktop. It isn't a matter of "fixing" things, but the possibility that the backups can be lost when one uses a cleaner, etc.
We all know that an unskilled user can reduce a perfectly good computer into a worthless paperweight by fixing things that aren't broken ... hence the need for the backups to work properly.
Might I suggest that the staff here follow this download procedure?
Download HijackThis© Merijn from: http://www.thespykiller.co.uk/files/HJTsetup.exe .
This installer will put HijackThis onto your computer at C:\Program Files\HijackThis (it will make an entry in the Start menu and also provide a desktop shortcut).
At the download prompt, choose "Save". After the download is complete, navigate to the C:\Program Files\HijackThis folder and double-click it to complete the installation.
Double-click the HijackThis icon on your desktop. Choose "Do a system scan and save logfile". The log will open in Notepad and you can copy/paste it here.
