Purchased Ad-Aware Plus with the license. The product will not complete the registration process. It actually locks up my computer. I've turned off all firewalls and anti-virus programs but the program still locks up. Support has not responded to my emails. How do I get a refund?

Hi J. Post,

Your license that was provided with your purchase specifies that you are entitled to a refund within 14 days of purchase if you wish to request one - log-in to the Support Center here: http://www.lavasoft.com/support/supportcenter/ to make your request for a refund.

Alternatively, please see this Topic for assistance with registering your product (in particular, the advice from LS MattiasL: Cannot Register Ad-aware 2007 Pro

Regards,

Spike

NB: Are you running Vista, by any chance?