 Download Issue, Windows Vista(already tried editing registry) |
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 Nov 2 2009, 02:44 PM
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#1
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Newbie  Group: Members Posts: 2 Joined: 2-November 09 Member No.: 74,283  |
Hi all,
I just bought Adaware Plus and have tried to install it, but I keep getting an error message saying that a fatal error occurred in the installation package. I have Windows Vista and already tried the regedit suggestion I searched to see if that would help, but it hasn't. Also, in case this has any bearing on the issue, Vista has sometimes refused to acknowledge me as an administrator when I try to download stuff so I can't always download to the location program files. When it does this it makes me download in my downloads folder. I've tried to fix this problem before to no avail. I'd really like to get this program working because I need to get rid of some adware-gen that popped up yesterday. If anyone can help me I'd appreciate it. Thanks! |
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Nov 2 2009, 05:34 PM
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#2
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 Volunteer Helper/Moderator Group: Valued Member Posts: 3,089 Joined: 22-May 08 From: United Kingdom & Australia Member No.: 57,809 |
Hi,
QUOTE so I can't always download to the location program files You shouldn't really need to download anything to there anyway. Download to your downloads folder and then the installer will place the appropriate files there  With regards to the install error it might well be related to the infection on your computer. So what I suggest is to get your computer cleaned and then try and install. To do this, please follow the instructions in my signature and post a HJT log in the HJT forum for analysis. Casey -------------------- Think your computer is Infected? Then please perform a scan with Ad-Aware 8.1 - if this does not solve the problem then read this topic and follow the instructions. HJT logs go in the "Hijack This Forum ONLY".
Please do NOT send Private Messages or email to Staff or helpers to request assistance! We do not give personal support via PM nor by email, AIM, ICQ or IRC! The way to request help is to post a NEW TOPIC in the appropriate forum. Users with a paid licence, you are entitled to use Lavasoft Customer Support, please log in here. |
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Nov 2 2009, 10:50 PM
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#3
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 Advanced Member Group: Valued Member Posts: 1,134 Joined: 17-April 09 Member No.: 69,997 |
Now that you've posted in the HJT forum, I'll close this thread now. If you need this reopened, please contact a moderator. Also, since you're a paid Plus user, you can use Lavasoft Customer Support via the link in my signature.
-------------------- Before posting, please read the pinned topics atop the forums or check the Lavasoft searchable FAQs.
Lavasoft Support for Plus/Pro paid licenses. Help fight malware! Upload Suspicious Files to Lavasoft. Malware removal assistance? Please read this first. After following the instructions, open a new thread in the HijackThis Forum where you can copy/paste your HJT log. Note: do not bump HJT threads by replying - volunteer security advisors help the 0 reply threads on a first-come, first-served basis. |
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Lo-Fi Version | Time is now: 21st November 2009 - 05:41 PM |