 Uninstall 1.06r1, Help please |
Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > Ad-Aware SE Resolved/Inactive Issues  |
  Jan 17 2009, 05:33 AM
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#1
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Newbie  Group: Members Posts: 2 Joined: 17-January 09 Member No.: 66,267  |
[b]i have windows XP PRO ..i have the old Ad-Aware 1.06 on it, did not have icon showing and forgot about it for a long time..tried to uninstall it says uninstall log missing..i downloaded 2008 Ad-Aware free version, tried to uninstall after it was installed and all i get is error mssgs that no uninstaller available..my Mcaffee tried to download update and advised me that it can not continue untill Ad-Aware program is removed ...boy, do i need help here...Please, can someone help. i have had to log in as guest to use comp..under administrator ( me) it is about locked up completly...
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Jan 17 2009, 09:33 AM
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#2
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Advanced Member Group: Members Posts: 3,114 Joined: 6-June 07 Member No.: 28,338 |
Hi
 install 'Revo Uninstaller' ( link in my sign.) back up your system run Revo in the highest mode let Revo uninstall all all AAW versions probably Revo will search for the original uninstaller and won't find it if so proceed with Revo Let me know if it works Regards Raziel  -------------------- requiescat in pacem
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Jan 17 2009, 07:15 PM
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#3
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Newbie Group: Members Posts: 2 Joined: 17-January 09 Member No.: 66,267 |
[color="#000000"][/color] Thank you for the advice, i installed the revo un-installer and ran it, it could not do anything, got error , no uninstaller located, icon is still on desktop, i click it and it says my definations are 1334 day old and would i like to check for update, then it says error, no update found....i just have no idea anymore....
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Jan 17 2009, 09:34 PM
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#4
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 Valued Member/ Ad-Aware Beta Tester Group: Valued Member Posts: 688 Joined: 22-December 08 From: UK Member No.: 65,358 |
Hi,
Exactly how does it lock up when you log in as admin? The step I would like to suggest next requires admin permissions, so it would be good if we could get that working. (With admin permissions if possible): Please download and run the Windows Installer Cleanup Utility: http://support.microsoft.com/kb/290301. Remove any Lavasoft or Ad-Aware related entries. This should allow you to install the latest version of AdAware downloaded from Lavasoft. Uninstall the latest version of AdAware - this should remove any AAW residues from the old install from your system If you still can't install McAffee please try running Revo again (the messing round with installers etc. we did may cause things to show up that weren't before). If all that still doesn't work post back here and we'll try another route. (NOTE: Revo and WICU may not not work properly without admin permissions) -------------------- If you are a paying user (Plus/Pro License) you should visit the Lavasoft Support Centre.
If you need help to remove an infection: Read this first. Follow ALL the steps in it. If you do not then you will just be asked to go away and do so. Then post your HJT log (copy and paste, don't attach) into a NEW topic in the HJT Log Forum Await advice from either a Volunteer Security Advisor or a member of Lavasoft staff. If you see anyone other than a VSA or Lavasoft staff member giving advice in the HijackThis forum please PM a mod. DO NOT POST HJT LOGS IN ANY FORUM OTHER THAN THE OFFICIAL HJT LOG FORUM. We will be unable to deal with them there and will just tell you to go to the right place. Please do NOT bump HijackThis log posts, it won't help you receive help any faster - the VSAs look for posts with zero replies. If after one week you have not received a response please repost your log file in a NEW thread. |
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Jan 17 2009, 09:36 PM
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#5
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Valued Member/ Ad-Aware Beta Tester Group: Valued Member Posts: 688 Joined: 22-December 08 From: UK Member No.: 65,358 |
Isn't 1.06 an SE version number?
In which case this thread should be moved. -------------------- If you are a paying user (Plus/Pro License) you should visit the Lavasoft Support Centre.
If you need help to remove an infection: Read this first. Follow ALL the steps in it. If you do not then you will just be asked to go away and do so. Then post your HJT log (copy and paste, don't attach) into a NEW topic in the HJT Log Forum Await advice from either a Volunteer Security Advisor or a member of Lavasoft staff. If you see anyone other than a VSA or Lavasoft staff member giving advice in the HijackThis forum please PM a mod. DO NOT POST HJT LOGS IN ANY FORUM OTHER THAN THE OFFICIAL HJT LOG FORUM. We will be unable to deal with them there and will just tell you to go to the right place. Please do NOT bump HijackThis log posts, it won't help you receive help any faster - the VSAs look for posts with zero replies. If after one week you have not received a response please repost your log file in a NEW thread. |
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Lo-Fi Version | Time is now: 21st November 2009 - 11:18 AM |