IPB

Welcome Guest ( Log In | Register )

 
Reply to this topicStart new topic
> Ad-AwareSE 8-12-2008 update crash all my PC, new update 8-12-2008 Ad-AwareSE crash my PCs.
Jian
post Dec 9 2008, 04:57 PM
Post #1


Newbie
*

Group: Members
Posts: 1
Joined: 9-December 08
Member No.: 64,893



I had a very bad experience from yesterday to today. After I use the Ad-AwareSE to get new update from online, and get 8-12-2008, then scan my PC, the PC will crash immidiatly. On some of my PCs, I just use the Ad-AwareSE to scan the PC without update, it is OK. I can not believe that is cause by Ad-AwareSE new update. After I tried 4 PCs, They all crashed. Even I repaire the Windows 2000, then install McAfee, McAfee can detect the virus but can not fix it.
Go to the top of the page
 
+Quote Post
Jaheira
post Dec 9 2008, 07:33 PM
Post #2


Advanced Member
***

Group: Members
Posts: 109
Joined: 30-December 07
Member No.: 44,147



Slow down a little Jian!

You'll have to provide us with a little more information if your situation is to be resolved. What operating system are you running on these machines? All I can gather is that at least one is running 2000. What definitions file did you download?

If a new definitions update has caused your machine(s) to crash, then the problem must be with that file. There's no need to go messing around with, let alone reinstalling other software.

This post has been edited by Jaheira: Dec 9 2008, 07:36 PM
Go to the top of the page
 
+Quote Post
lucky_luc
post Dec 9 2008, 09:48 PM
Post #3


Newbie
*

Group: Members
Posts: 1
Joined: 9-December 08
From: WARSAW
Member No.: 64,906



IMPORTANT - fatal error in def files from 8thDec 2008I have the same situation on two PCs running XP SP2 . When updating to definition files from 8th December. Ad-watch starts to find infection in all files and XP showing blue screen.
I use SE1R317 on Ad-Aware ver.1.05.
When I turn off automatic mode I can saw that it finds all normal processes as Harmful process identified :
2008-12-09 22:16:32> Harmful process identified(PID:264)
2008-12-09 22:16:32> This object was found active in memory
2008-12-09 22:16:32> Object:Explorer.EXE
2008-12-09 22:16:32> Path:C:\WINDOWS\
2008-12-09 22:16:32> Category:
2008-12-09 22:16:32> Vendor:Adware.IESuper
2008-12-09 22:16:32> Comment:
2008-12-09 22:16:32>
2008-12-09 22:16:32> Harmful process identified(PID:2284)
2008-12-09 22:16:32> This object was found active in memory
2008-12-09 22:16:32> Object:DrgToDsc.exe
2008-12-09 22:16:32> Path:C:\Program Files\Roxio\Drag-to-Disc\
2008-12-09 22:16:32> Category:
2008-12-09 22:16:32> Vendor:Adware.IESuper
2008-12-09 22:16:32> Comment:
2008-12-09 22:16:32>
2008-12-09 22:16:44> Harmful process identified(PID:2460)
2008-12-09 22:16:44> This object was found active in memory (Blocked)
2008-12-09 22:16:44> Object:qttask.exe
2008-12-09 22:16:44> Path:C:\Program Files\QuickTime\
2008-12-09 22:16:44> Category:
2008-12-09 22:16:44> Vendor:Adware.IESuper
2008-12-09 22:16:44> Comment:
2008-12-09 22:16:44>
2008-12-09 23:10:28> Registry modification detected
2008-12-09 23:10:28>
2008-12-09 23:10:28> Root:HKEY_CURRENT_USER
2008-12-09 23:10:28> Key:Software\Microsoft\Windows\CurrentVersion\Run
2008-12-09 23:10:28> Value:swg
2008-12-09 23:10:28> Data:C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
2008-12-09 23:10:28> New Data:C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
mad.gif
Go to the top of the page
 
+Quote Post
Jaheira
post Dec 9 2008, 10:56 PM
Post #4


Advanced Member
***

Group: Members
Posts: 109
Joined: 30-December 07
Member No.: 44,147



Looks like a bad definitions file to me.

But the most puzzling thing here is why on Earth you're still using Ad-Aware SE if you're running XP?!

You should upgrade to Ad-Aware 2008 immediately.

This post has been edited by Jaheira: Dec 9 2008, 11:00 PM
Go to the top of the page
 
+Quote Post
miztrniceguy
post Dec 10 2008, 02:26 PM
Post #5


Newbie
*

Group: Members
Posts: 3
Joined: 10-December 08
Member No.: 64,926



i have the same problem with SE Professional. i'm guessing that (s)he hasn't upgraded because of cost. It does get expensive buying new versions every year.

i get the same error, and just before mine shuts down, i get a warning from NT administrator that it will shut down...something about rpc...

here is a link about the message with an image of it.




nt authority

This post has been edited by miztrniceguy: Dec 10 2008, 02:27 PM
Go to the top of the page
 
+Quote Post
miztrniceguy
post Dec 10 2008, 09:16 PM
Post #6


Newbie
*

Group: Members
Posts: 3
Joined: 10-December 08
Member No.: 64,926



ok, the new def file fixed the problem.
Go to the top of the page
 
+Quote Post
casey_boy
post Dec 25 2008, 11:08 PM
Post #7


Volunteer Helper/Moderator
***

Group: Valued Member
Posts: 3,087
Joined: 22-May 08
From: United Kingdom & Australia
Member No.: 57,809



QUOTE(miztrniceguy @ Dec 10 2008, 01:26 PM) *
i have the same problem with SE Professional. i'm guessing that (s)he hasn't upgraded because of cost.


Just to let you know, it is FREE to upgrade. you will keep your current license details.

Casey


--------------------
Think your computer is Infected? Then please perform a scan with Ad-Aware 8.1 - if this does not solve the problem then read this topic and follow the instructions. HJT logs go in the "Hijack This Forum ONLY".

Please do NOT send Private Messages or email to Staff or helpers to request assistance! We do not give personal support via PM nor by email, AIM, ICQ or IRC! The way to request help is to post a NEW TOPIC in the appropriate forum.

Users with a paid licence, you are entitled to use Lavasoft Customer Support, please log in here.
Go to the top of the page
 
+Quote Post
miztrniceguy
post Jan 1 2009, 05:25 PM
Post #8


Newbie
*

Group: Members
Posts: 3
Joined: 10-December 08
Member No.: 64,926



i get sent to a webpage to buy a new license
Go to the top of the page
 
+Quote Post
casey_boy
post Jan 1 2009, 08:17 PM
Post #9


Volunteer Helper/Moderator
***

Group: Valued Member
Posts: 3,087
Joined: 22-May 08
From: United Kingdom & Australia
Member No.: 57,809



if you log into the support center (to which you are entitled due to your license) and you will find a new license code there which will work for 2008.

N.B this is only true if your SE lisence is still valid and current.

Casey

http://www.lavasoftsupport.com/index.php?showtopic=16176


--------------------
Think your computer is Infected? Then please perform a scan with Ad-Aware 8.1 - if this does not solve the problem then read this topic and follow the instructions. HJT logs go in the "Hijack This Forum ONLY".

Please do NOT send Private Messages or email to Staff or helpers to request assistance! We do not give personal support via PM nor by email, AIM, ICQ or IRC! The way to request help is to post a NEW TOPIC in the appropriate forum.

Users with a paid licence, you are entitled to use Lavasoft Customer Support, please log in here.
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 



- Lo-Fi Version Time is now: 21st November 2009 - 01:34 PM