 Update issues, needaname's own |
Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > AAW 2008 Resolved /Inactive Issues  |
 Jul 18 2008, 11:36 PM
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 Volunteer Helper/Moderator  Group: Valued Member Posts: 3,086 Joined: 22-May 08 From: United Kingdom & Australia Member No.: 57,809  |
QUOTE A newbie here. Was updating Lavasoft free Ad-Aware files. It asked to update to 2008. Said OK. Download OK. Asked to delete old software for me. Said OK. Deletion seemed OK. Said I must Exit and then close running programs before installing. Clicked OK. Closed programs. But now, how do I find appropriate file to install? A Windows search reveals seven files, some of which are backups of the old. There are two possible files: aaw2008_upd.exe and aaw2008_upd.exe.new that might be what should be installed. Which do I choose? How do I proceed with the rest of the installation? Will it bring up a Wizard? Thank you for your expertise and assistance. I stuck it in quotes to stop confusion. This post has been edited by Pierre67: Jul 19 2008, 02:48 AM -------------------- Think your computer is Infected? Then please perform a scan with Ad-Aware 8.1 - if this does not solve the problem then read this topic and follow the instructions. HJT logs go in the "Hijack This Forum ONLY".
Please do NOT send Private Messages or email to Staff or helpers to request assistance! We do not give personal support via PM nor by email, AIM, ICQ or IRC! The way to request help is to post a NEW TOPIC in the appropriate forum. Users with a paid licence, you are entitled to use Lavasoft Customer Support, please log in here. |
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Jul 18 2008, 11:41 PM
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#2
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Volunteer Helper/Moderator Group: Valued Member Posts: 3,086 Joined: 22-May 08 From: United Kingdom & Australia Member No.: 57,809 |
Hi,
Please do not PM helpers or staff to request help, always start a new topic here in the forums. With regards to your problem, if you read this post, it wil say that ad-aware should have auto-installed, so in your case I'm guessing it didn't? You can either try installing aaw2008_upd.exe, or downloading the installer from the web, see here and then installing that. hope that helps, Casey This post has been edited by casey_boy: Jul 18 2008, 11:42 PM -------------------- Think your computer is Infected? Then please perform a scan with Ad-Aware 8.1 - if this does not solve the problem then read this topic and follow the instructions. HJT logs go in the "Hijack This Forum ONLY".
Please do NOT send Private Messages or email to Staff or helpers to request assistance! We do not give personal support via PM nor by email, AIM, ICQ or IRC! The way to request help is to post a NEW TOPIC in the appropriate forum. Users with a paid licence, you are entitled to use Lavasoft Customer Support, please log in here. |
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