 umninstall AW SE Personal |
Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > Ad-Aware SE Resolved/Inactive Issues  |
  Jul 2 2008, 05:10 PM
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#1
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Newbie  Group: Members Posts: 1 Joined: 2-July 08 Member No.: 59,611  |
I am trying to uninstall my old ad aware SE personal and when I remove from Add & Remove Program I receive the msg:
"COULD NOT OPEN INSLALLOGFILE" what should I do? tks |
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Jul 7 2008, 03:28 PM
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#2
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 Volunteer Helper/Moderator Group: Valued Member Posts: 3,089 Joined: 22-May 08 From: United Kingdom & Australia Member No.: 57,809 |
Hi,
PLease try following the steps outlined in this topic: http://www.lavasoftsupport.com/index.php?showtopic=19002 Post back with the results, Casey -------------------- Think your computer is Infected? Then please perform a scan with Ad-Aware 8.1 - if this does not solve the problem then read this topic and follow the instructions. HJT logs go in the "Hijack This Forum ONLY".
Please do NOT send Private Messages or email to Staff or helpers to request assistance! We do not give personal support via PM nor by email, AIM, ICQ or IRC! The way to request help is to post a NEW TOPIC in the appropriate forum. Users with a paid licence, you are entitled to use Lavasoft Customer Support, please log in here. |
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 Jul 8 2008, 07:07 AM
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#3
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Advanced Member Group: Members Posts: 3,114 Joined: 6-June 07 Member No.: 28,338 |
Hi kma
 download and install WICU ( Windows Install Clean Up Utility/ Freeware by MS ) 1. Locate your Ad-Aware SE folder 2. Run the file ' unregaaw.exe' 3. Delete the entire SE folder 4. Delete the SE link in your Start menue ( if present ) 5. Delete the SE icon ( if present ) 6. Navigate to Docs and settings/All users/Application Data/Lavasoft and delete the entire SE folder 7. Run WICU and delete all SE references 8. Start/Run > type ' cleanmgr' > enter > drive 'C' > ok > check temp.files/temp.internet files/recycle bin > run 9. Reboot Run a windows search for SE traces and delete them manually (reboot if present ). If you're still in trouble post back. Cheerio Raziel -------------------- requiescat in pacem
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Lo-Fi Version | Time is now: 21st November 2009 - 04:14 PM |