Note - this post is not directed to people needing help. If you need help, please post on the forum and do not send private messages asking for help.
Please do not post any help, nor offer any comments of any type into the Malware Removal Help topics unless you have been given specific permission by the Administrators.
Here is a list of groups who are authorized to help:
- Volunteer Security Advisors
This subforum is monitored by the Volunteer Security Advisors and Moderators, and any unauthorized posts can and will be removed at their discretion. If you feel you have information which may be pertinent to the thread, PM either the helper assisting the user or, someone who is part of the Moderator\Admin team.
If you are new to this forum and have experience with spyware removal using HijackThis logs and would like to help, please register as a member first, then send a private message to LS Andy
introducing yourself and your credentials, experience and where trained.
We cannot take the risk of anyone giving misinformation and causing damage to someone's computer.
Please do NOT send Private Messages to Staff or helpers to request assistance! We do not give a personal support via PM
The way to request help is to post a NEW TOPIC
in the appropriate forum.
Look for the *New Topic* Button near the top right when viewing the forums.
Here in the forums, replies are posted to topics only. Thank you for your understanding and cooperation!
Plus and Pro Ad-Aware users (only) may use the Support Center for personal assistance:Support Center
Microsoft MVP/Windows - Security 2003-2009