 Updates take forever to install |
Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > Resolved/Inactive General Support Issues  |
 Sep 14 2008, 03:45 PM
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#1
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Newbie  Group: Members Posts: 2 Joined: 14-September 08 Member No.: 62,357  |
I have just installed AdAware 2008 7.1.08 on a XP operating machine. Upon trying to update it has so far taken over 10 hours to update and is still going as we speak. I have a slow connection but this is ridiculous. I am able to update in a reasonable amount of time w/ many other applications including Spybot, AVG antivirus, windowsXP etc. so I don't believe it is my system. Can you help? Otherwise if updates take this long the program is useless and I will uninstall.
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Sep 15 2008, 06:04 AM
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#2
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 Volunteer Helper/Moderator Group: Valued Member Posts: 3,550 Joined: 22-May 08 From: United Kingdom & Australia Member No.: 57,809 |
Hi,
there have been quite a lot of updates since v 7.1.0.8 so this is why. Normally, however, the update process will be fairly fast (even on a slow connection). 10 hours is VERY slow i agree, but hopefully it will finish soon. Let me know how you get on in the future via this topic. Casey -------------------- Think your computer is Infected? Then please perform a scan with Ad-Aware 8.1 - if this does not solve the problem then read this topic and follow the instructions. HJT logs go in the "Hijack This Forum ONLY".
Please do NOT send Private Messages or email to Staff or helpers to request assistance! We do not give personal support via PM nor by email, AIM, ICQ or IRC! The way to request help is to post a NEW TOPIC in the appropriate forum. Users with a paid licence, you are entitled to use Lavasoft Customer Support, please log in here. |
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Sep 21 2008, 10:33 PM
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#3
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Newbie Group: Members Posts: 2 Joined: 14-September 08 Member No.: 62,357 |
I have tried to download updates multiple times. It appears as though they get about 3/4 through and then it starts over again w/out them being installed. Need some help as this is a useless app if it can't be updated. Thanks
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Sep 22 2008, 02:14 AM
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#4
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Newbie Group: Members Posts: 4 Joined: 15-July 08 Member No.: 60,115 |
QUOTE(casey_boy @ Sep 15 2008, 01:04 AM)  Hi, there have been quite a lot of updates since v 7.1.0.8 so this is why. Normally, however, the update process will be fairly fast (even on a slow connection). 10 hours is VERY slow i agree, but hopefully it will finish soon. Let me know how you get on in the future via this topic. Casey You are not alone. I have been using ad-aware for a long time and this is the first time that I have experienced such a slow download. The same thing is happening to me........it gets part way and then starts over. do I have a solution?..........no.I am waiting for the intelligent computer whizs out there to figure this out. |
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