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Terms of Service

Lavasoft Ad-aware Team Lavasoft

Should you violate any of these provisions this BB reserves the right to restrict and/or ban your access to the BB.
Being a member of this BB affords no right of access.
Membership is at the will of this BB.

We do not support any method of cracking, warez, workarounds, providing any methods, tools, or posting of links designed for this express purpose.
Lavasoft reserves the right to remove (without notice) and/or edit any post that is in violation of the BB Terms Of Use.
You agree not to advertise software not owned by Lavasoft on this BB.

Please respect fellow members.
Considering the real-time nature of this bulletin board, it is impossible for us to review messages or confirm the validity of information posted.

Please remember that we do not actively monitor the contents of and are not responsible for any messages posted.
We do not vouch for or warrant the accuracy, completeness or usefulness of any message, and are not responsible for the contents of any message.
The messages express the views of the author of the message, not necessarily the views of this BB or any entity associated with this BB.
Any user who feels that a posted message is objectionable is encouraged to contact us immediately by e-mail.
We have the ability to remove objectionable messages and we will make every effort to do so, within a reasonable time frame, if we determine that removal is necessary.
This is a manual process however, so please realize that we may not be able to remove or edit particular messages immediately.

Please do NOT request support via the Private Messaging System. Post your topic in the forums instead. These forums are provided as means to allow other members and users of Ad-Aware products to ask or answer questions and lend assistance to other users. Lavasoft does not provide support services for the free version of Ad-Aware. Paid/registered users of Lavasoft products may also use the Customer Support Center for one-on-one assistance from our Support Team. To enter the Support Center, use your e-mail address and password that you chose when you registered.

You agree, through your use of this service, that you will not use this BB to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, or otherwise in violation of any law.

You agree not to post any materials or support assistance for software products not owned/governed by Lavasoft. Lavasoft is not licensed to provide support for software products not owned/governed by Lavasoft.

You agree not to advertise software not owned by Lavasoft on this BB.

You agree not to post any copyrighted material unless the copyright is owned by you or by this BB.
You agree not to post any methods, procedures, or processes that intentionally provide workaround methods for bypassing advertising modules in their host applications. In most cases this is a violation of user agreements (EULA) and will not be supported or tolerated by this BB.
Offering alternative applications and assisting in the removal of the offending application is the only acceptable support procedure allowed in this BB provided those alternatives are NOT warez or cracked applications and/or sources.

You agree not to post any political or religious topics and/or replies.

Should you violate any of these provisions this BB reserves the right to restrict and/or ban your access to the BB. Being a member of this BB affords no right of access. Membership is at the will of this BB.

We do not support any method of cracking, warez, workarounds, providing any methods, tools, or posting of links designed for this express purpose.

We at this BB also reserve the right to reveal your identity (or whatever information we know about you) in the event of a complaint or legal action arising from any message posted by you, or that may be requested by law enforcement personnel, officers of the Court, Court Order or other legal process we are bound by.

Please note that advertisements, chain letters, pyramid schemes, and solicitations are inappropriate in this BB.
However, we have no objection to referencing commercial or non-commercial site homepages, products, services, or informational sites and links, in reference to any post, it's context or idea being conveyed, if access to such is available to the general public, and it specifically relates to the discussion.
We ask you use discretion when using blind references in any post or signature.
Not all users of this BB are experienced enough to understand how to determine where these links may point.

If you choose to use a signature at this BB we ask you do not specifically reference products or services via url or otherwise, but instead reference a homepage. We are at this time permitting images to be used in signatures. However, they cannot be linked to urls nor can they violate any of the other rules mentioned herein.

We reserve the right to change this policy without warning and remove the ability to post images in signatures if we determine that this feature is being abused.
We reserve the right to edit, block, alter or otherwise prevent any such references if you fail to change, delete or modify any such reference when asked to by the administration.

Please note this site does use cookies for the express purpose of using the features of this board, including being able to log in and for the user to track what forums and topics are new since their last visit.
The cookies are used specifically for this BB and not Lavasoftusa.com or it's affiliate sites.
We do not track, gather personal information, nor seek to personally identify any member or visitor of this BB.

By your registration, you fully agree to be bound by all the rules and regulations set forth in this Terms Of Use policy.
You also agree that you will check on a regular basis for any changes that may occur herein.

This BB reserves the right to close down temporarily or permanently at any time with or without notice.


Because we care about the safety and privacy of children online, we comply with the Children's Online Privacy Protection Act of 1998 (COPPA).
COPPA and its accompanying FTC regulation establish United States Federal law that protects the privacy of children under the age of 13 using the Internet.
We do not collect any personal information whatsoever at this BB and therefore comply with the letter of the laws and regulations. However, if you are under the age of 13 we ask that you get parental advice before registering with our BB.
Additional COPPA restrictions may apply in at other locations on this site.
Such restrictions are clearly displayed and available in those areas.


Lavasoft has provided you, the end user, with a powerful utility that will detect and remove files from your system. We have also provided you with the means to review, research, backup, exclude, and/or ignore any component or components found by Ad-aware. It is therefore important for you, the user, to understand and abide by the EULA agreements provided by the developers of any applications on your computer, which may be affected by the removal of any portion of their software.

Lavasoft does not condone, support, nor endorse the use of any host application after the targeted components that were bundled with said application are removed. We also hold that to do so may not only be a violation of the applicable EULA, it could be considered illegal and/or unethical. As a result, we strongly recommend that you uninstall these programs, as this may be a condition of their continued use.

We appreciate your opinions; indeed, it is in our best interests to listen closely to your feedback and suggestions. Moreover, your suggestions may help other customers and users of our products and services and as a result are highly valued.

In order to maintain an appropriate level of customer care that is useful to all BB participants, we emphasize that discussions must remain specific to Lavasoft product support and to privacy/security topics that relate to those products.

Therefore we kindly request that you respect these rules for the benefit of all participants and the efficient exchange of information. Topics that do not adhere to the above will be locked.