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Ad-Aware Crashing My Laptop


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#1 Ambimom

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Posted 21 May 2006 - 12:32 PM

I have been using Adaware successfully for years! It's installed on my desktop (XP-Home SP2) and my laptop (XP-Pro SP2). A few days ago, the laptop began crashing and rebooting each time I tried to do a web update.

The desktop updates are working fine.

I removed and reinstalled Adaware on the laptop.

As soon as I tried to update the brand--new installation on my laptop.... BLUE SCREEN OF DEATH!

I assumed I had some strange infection. I reformatted and reinstalled windows on my laptop. The computer was now as clean as the driven snow. I did one update and scan. Everything was fine.

The next time I tried to update, I got blue screen of death!!!!!. When I tried to navigate to Lavasoft site, ANOTHER BLUE SCREEN OF DEATH!

I used Add/Remove and deleted the new installation. Thankfully I am able to get to Lavasoft website.

I only use Opera and Firefox browsers. Microsoft Defender, Pest Patrol, Spybot, and Spyware Blaster all show "0" on full scans. I don't know why my laptop suddenly can't use Adaware.

Can anyone shed light?

The dump was approximately....

"A problem has been detected. To prevent damange...etc.
Driver_IRAL_NOT_LESS_OR_EQUAL
Remove software....Disable BIOS memory options, caching or shadowing....

STOP:0X000000D1
(0X8240000,0X00000002,0X000000,0XF80D5A98)....

#2 CA

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Posted 21 May 2006 - 01:34 PM

I have been using Adaware successfully for years! It's installed on my desktop (XP-Home SP2) and my laptop (XP-Pro SP2). A few days ago, the laptop began crashing and rebooting each time I tried to do a web update.

The desktop updates are working fine.

I removed and reinstalled Adaware on the laptop.

As soon as I tried to update the brand--new installation on my laptop.... BLUE SCREEN OF DEATH!

I assumed I had some strange infection. I reformatted and reinstalled windows on my laptop. The computer was now as clean as the driven snow. I did one update and scan. Everything was fine.

The next time I tried to update, I got blue screen of death!!!!!. When I tried to navigate to Lavasoft site, ANOTHER BLUE SCREEN OF DEATH!

I used Add/Remove and deleted the new installation. Thankfully I am able to get to Lavasoft website.

I only use Opera and Firefox browsers. Microsoft Defender, Pest Patrol, Spybot, and Spyware Blaster all show "0" on full scans. I don't know why my laptop suddenly can't use Adaware.

Can anyone shed light?

The dump was approximately....

"A problem has been detected. To prevent damange...etc.
Driver_IRAL_NOT_LESS_OR_EQUAL
Remove software....Disable BIOS memory options, caching or shadowing....

STOP:0X000000D1
(0X8240000,0X00000002,0X000000,0XF80D5A98)....



Hi,
Did you find anything the first scan, did you remove anything?
Do you have the lavasoft authenticity check installed?

#3 Ambimom

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Posted 23 May 2006 - 07:09 PM

Hi,
Did you find anything the first scan, did you remove anything?
Do you have the lavasoft authenticity check installed?



The first and only scan found nothing. I've since removed Adaware. I have Pest Patrol, Defender, Spybot, and Spyware Blaster.

Pest Patrol did encounter wmplayer.exe in my Launch Applications, which I quarantined, but after I removed AdAware.

I am afraid to reload Adaware at this point. Any advice?

#4 CA

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Posted 23 May 2006 - 10:39 PM

The first and only scan found nothing. I've since removed Adaware. I have Pest Patrol, Defender, Spybot, and Spyware Blaster.

Pest Patrol did encounter wmplayer.exe in my Launch Applications, which I quarantined, but after I removed AdAware.

I am afraid to reload Adaware at this point. Any advice?


Try to follow this instructions:
http://www.lavasofts...p?showtopic=216

Please post your logfile here so we can make sure if you still are infected.
Thanks.

#5 compguy

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Posted 26 May 2006 - 06:36 PM

I have been using Adaware successfully for years! It's installed on my desktop (XP-Home SP2) and my laptop (XP-Pro SP2). A few days ago, the laptop began crashing and rebooting each time I tried to do a web update.

The desktop updates are working fine.

I removed and reinstalled Adaware on the laptop.

As soon as I tried to update the brand--new installation on my laptop.... BLUE SCREEN OF DEATH!

I assumed I had some strange infection. I reformatted and reinstalled windows on my laptop. The computer was now as clean as the driven snow. I did one update and scan. Everything was fine.

The next time I tried to update, I got blue screen of death!!!!!. When I tried to navigate to Lavasoft site, ANOTHER BLUE SCREEN OF DEATH!

I used Add/Remove and deleted the new installation. Thankfully I am able to get to Lavasoft website.

I only use Opera and Firefox browsers. Microsoft Defender, Pest Patrol, Spybot, and Spyware Blaster all show "0" on full scans. I don't know why my laptop suddenly can't use Adaware.

Can anyone shed light?

The dump was approximately....

"A problem has been detected. To prevent damange...etc.
Driver_IRAL_NOT_LESS_OR_EQUAL
Remove software....Disable BIOS memory options, caching or shadowing....

STOP:0X000000D1
(0X8240000,0X00000002,0X000000,0XF80D5A98)....



I had the same problem w/ DELL laptop using Intel 2200BG wireless mini-PCI. Sent error report to Microsoft and received immediate response as follows:

http://oca.microsoft...68ca3d&SID=1507

Solution found: contact Intel® Corporation to obtain the update

Problem description

Thank you for submitting an error report. The error was likely caused by:

Intel PRO/Wireless LAN 2200BG adapter software (w22n51.sys)

Solution

Intel PRO/Wireless LAN 2200BG adapter software (w22n51.sys) was created by Intel® Corporation. Intel® Corporation informed Microsoft that they have a solution available for the problem you reported. To learn more about the solution, Intel® Corporation recommends that you visit the following website:

http://downloadfinde...&ProductID=2259

I downloaded the new Intel software and the problem disappeared! Imagine that! This was the first time Microsoft steered me in the right direction w/o going thru miles of web pages to find a solution! KUDOS to Windows error reporting! Mark it down on your calendars folks...I have!

#6 Ambimom

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Posted 26 May 2006 - 10:37 PM

I had the same problem w/ DELL laptop using Intel 2200BG wireless mini-PCI. Sent error report to Microsoft and received immediate response as follows:

http://oca.microsoft...68ca3d&SID=1507

Solution found: contact Intel® Corporation to obtain the update

Problem description

Thank you for submitting an error report. The error was likely caused by:

Intel PRO/Wireless LAN 2200BG adapter software (w22n51.sys)

Solution

Intel PRO/Wireless LAN 2200BG adapter software (w22n51.sys) was created by Intel® Corporation. Intel® Corporation informed Microsoft that they have a solution available for the problem you reported. To learn more about the solution, Intel® Corporation recommends that you visit the following website:

http://downloadfinde...&ProductID=2259

I downloaded the new Intel software and the problem disappeared! Imagine that! This was the first time Microsoft steered me in the right direction w/o going thru miles of web pages to find a solution! KUDOS to Windows error reporting! Mark it down on your calendars folks...I have!



Thanks! I had a feeling it was the wireless....because I connected directly with an ethernet cable to my router and everything was fine...! I shall download the fix and let you know. It has been driving me crazy!




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