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'Service unavailable' message always shown after installation and reboot the system

Service unavailable

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#1 vysohanych

vysohanych

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Posted 10 January 2017 - 10:44 PM

Steps to reproduce:

1. Download installer from here http://downloads11.l...10772_beta5.exe

2. Install the Ad-Aware antivirus

3. Wait when installation has finished

4. Click on the 'Reboot now' button

5. Open the Ad-Aware from system tray after rebooting of system

 

Actual result:

'Service unavailable' message always shown after installation and reboot the system

 

Expected result:

User can use application and 'Service unavailable' message should not be shown

 

beta: 5

Windows: 7

adaware is installed in a real computer

Attached Files


Edited by vysohanych, 10 January 2017 - 11:11 PM.


#2 CeciliaB

CeciliaB

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Posted 11 January 2017 - 11:35 AM

Steps to reproduce:

1. Download installer from here http://downloads11.l...10772_beta5.exe

2. Install the Ad-Aware antivirus

3. Wait when installation has finished

4. Click on the 'Reboot now' button

5. Open the Ad-Aware from system tray after rebooting of system

 

Actual result:

'Service unavailable' message always shown after installation and reboot the system

 

Expected result:

User can use application and 'Service unavailable' message should not be shown

 

beta: 5

Windows: 7

adaware is installed in a real computer

 

Hi vysohanych,

 

Thank you for a very well-written report.

 

Please, upload Adaware log files too: http://www.lavasofts...o-report-a-bug/ section 2







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