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During an Ad-Aware scan, I get a bluescreen and my computer restarts, what is wrong?


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#1 LS SteveJ (former LS employee)

LS SteveJ (former LS employee)

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Posted 03 May 2006 - 04:24 PM

If your computer encounters a bluescreen during an Ad-Aware scan, and you have followed the steps for Virtumonde removal, please try these steps.

* Open Ad-Aware
* Click on Settings (The cogwheel icon)
* Choose "Tweak -> Scanning Engine"
* Deselect the "Unload recognised modules during scan" option
* Perform an Ad-Aware Scan

Save your Ad-Aware scan log, and be prepared to post this in the support forum




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