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Webcompanion crippled my Pc

webcompanion virus malware lavasoft

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#1 Vanathel

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Posted 26 July 2015 - 02:27 PM

Im pretty mad cause I cant play the game I play: Lineage, 2 days in a row now.

I installed Webcompanion (Big Mistake!!) and somehow through LavasoftTcpService64.dll it blocks Lineage to run.
I uninstalled webcompanion, but that file and service is still on and I cant delete the file nor the service.

This is the message in the game crashlog: Access Violation: c:\windows\system32\lavasofttcpservice.dll

Ive been 2 days trying things I found in forums in google, malware analisis, but nothing,
I contacted lavasoft support yesterday and their only solution till now is to create this topic.

 

Hope you can be helpful, please.

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Edited by Vanathel, 26 July 2015 - 02:48 PM.


#2 Vanathel

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Posted 26 July 2015 - 10:46 PM

You can close this topic, I solved using "system restore" to a restart point before the instalation of webcompanion.

You can now close this thread. XD



#3 SophieD

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Posted 27 July 2015 - 02:06 PM

Hi Vanathel,

 

I am very sorry our software caused you any inconvenience.  I will forward this information to the development team in order to fix this conflict and avoid this issue in the future.  I am glad to hear/read that you were able to resolve it :)

 

Thank you for your feedback!

 

Sophie







Also tagged with one or more of these keywords: webcompanion, virus, malware, lavasoft

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