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Couldn't connect to update service

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#1 IgorStelin



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Posted 23 February 2013 - 05:55 PM

I uninstalled Adaware 9 and installed 10.5 today (running Vista). I already have McAfee running, so Adaware installed in "Compatible" mode. I try to load definitions, and always get "Couldn't connect to update service" message. THanks!

#2 CeciliaB



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Posted 23 February 2013 - 07:00 PM

Hi Igor,

Is the computer connected to internet through a proxy server?
That isn't supported by Ad-Aware 10. It doesn't seem to be a general update issue, since I got new definitions 5 minutes ago.
Please, report back, if you have the same issue tomorrow, and I'll ask my contact person at Lavasoft.

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