Jump to content


Photo
- - - - -

Couldn't connect to update service


  • Please log in to reply
1 reply to this topic

#1 IgorStelin

IgorStelin

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 23 February 2013 - 05:55 PM

I uninstalled Adaware 9 and installed 10.5 today (running Vista). I already have McAfee running, so Adaware installed in "Compatible" mode. I try to load definitions, and always get "Couldn't connect to update service" message. THanks!

#2 CeciliaB

CeciliaB

    Volunteer

  • Moderator
  • 7552 posts

Posted 23 February 2013 - 07:00 PM

Hi Igor,

Is the computer connected to internet through a proxy server?
That isn't supported by Ad-Aware 10. It doesn't seem to be a general update issue, since I got new definitions 5 minutes ago.
Please, report back, if you have the same issue tomorrow, and I'll ask my contact person at Lavasoft.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users