3 replies to this topic

[mykidsmomtx]

If I am in my main user account, Adaware shows up in the bottom system tray. However, when I switch users, there is no indciation that the program is running. Even if I click the icon, it won't open. How do I ensure Adaware is running for all users? Thanks!

[CeciliaB]

Hi mykidsmomtx,

Unfortunately there is a bug in Ad-Aware 10. If you want to see that Ad-Aware is running when switching users, you first have to Exit Ad-Aware, switch user and then start Ad-Aware.

[mykidsmomtx]

Thanks. I just want to be sure that it is running for all users. I saw it in the task manager so I figured it was but was concerned that I didn't see it in the program tray.

[CeciliaB]

You are welcome

To check that Ad-Aware really is protecting the computer even when it isn't visible, you can download (save) eicar.com from http://eicar.org/85-0-Download.html That file is a test file, which isn't malicious at all, but all antivirus manufacturers have agreed upon that their programs shall detect that file. You don't get any pop-up or similar from Ad-Aware, but the file will not be saved on the computer and it will be listed on the quarantine tab of Ad-Aware, if everything is working.