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AdaWare Antivirus will not run


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#1 trungeto

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Posted 09 September 2012 - 11:10 PM

I recently installed Ad-Aware 10 on my Vista HomeBasic 32bit machine, rebooted, and attempted to open the program. And it would not run. I checked my processes, and it says Ad-aware is stopped. My Admin services have it set for auto start but it will not start. And I am receiving Error 1053 when I try to manually start.


What is the solution?

#2 CeciliaB

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Posted 10 September 2012 - 12:59 PM

Hi trungeto,

Do you have another antivirus program installed?

#3 LS Artem

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Posted 10 September 2012 - 01:27 PM

Hello!

Try to follow this instructions.
Yours Sincerely,

Malware Lab Team

#4 trungeto

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Posted 10 September 2012 - 02:27 PM

I uninstalled all anti-virus programs and previous version of Adaware before trying to install to Adaware Antivirus

#5 CeciliaB

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Posted 10 September 2012 - 02:42 PM

Did you run the special removal tool for the antivirus program you had?
Which version of Ad-Aware did you have before you installed Ad-Aware 10.2?
Do you see any Ad-Aware processes in Task Manager (first select to show processes for all users)?

#6 trungeto

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Posted 10 September 2012 - 06:46 PM

I had Avira Antivirus Free. But just did an uninstall using Windows Vista Control Panel

I have been a regular use of the free versions of the regular Lavasoft Ad-Aware.

The only process I have in Task Manager is Adaware.exe. There are no other (spyware detectors or antivirus processes running) My services says it was stopped due to timing out. I killed the process and attempt again. Same thing. No other Ad-awareprocesses are showing up. When I try to force the Ad-Aware service to start I get the 1053 error message.

I click the Adaware Antivirus. My Vista machine will think but nothing will happen.

#7 CeciliaB

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Posted 10 September 2012 - 10:44 PM

Please, uninstall Ad-Aware and restart the computer.
Download and run the special Avira RegistryCleaner tool: http://www.avira.com/en/downloads
Restart the computer and try to install Ad-Aware again. Right-click the installation file and select "Run as administrator" to be sure the installation program runs with all permissions.

#8 trungeto

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Posted 11 September 2012 - 12:30 AM

Used Avira Cleaner. Did a uninstall and re-install of Adaware. Not successful.

#9 CeciliaB

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Posted 11 September 2012 - 02:51 PM

To follow up Artem's post: Which ".Net Framework" are installed in your computer?


#10 CeciliaB

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Posted 11 September 2012 - 03:04 PM

More suggestions:

open Task Manager and kill AdAware.exe, all AdAwareLauncher.exe and AdAwareService.exe (if they are there) and try to start the program.

Remember to show processes for all users.

Start menu - All programs - Accessories
Right-click "Command Prompt" and select "Run as Administrator".
Enter the following commands in the "Command Prompt" window:

"\Program Files\Ad-Aware Antivirus\AdAware.exe" /regserver
"\Program Files\Ad-Aware Antivirus\AdAwareService.exe" /regserver
"\Program Files\Ad-Aware Antivirus\AdAwareService.exe" -service

End each command with the Enter key.
If you get any error messages, please write them here.

Try to start Ad-Aware again.

The above commands are for 32 bits Windows Vista and 7.

Fetched from http://www.lavasofts...g-program-icon/




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