Im getting a new pc so i will be using my paid version of adware total security on that,my problem is,i cant log in to the site,when i click on forgotton password,it dosent send me an email to reset it.
I need to be able to download the software and enter my licence key but i dont know what it is as i cant log in lol?
cant log in?
Started by
mountainlion
, Jul 29 2012 06:29 PM
6 replies to this topic
#2
CeciliaB
-
- Moderator
-
- 5366 posts
Volunteer
Posted 29 July 2012 - 10:58 PM
Hi mountainlion,
Do you have a Facebook account? If yes, you can write on Lavasoft's Facebook page since Lavasoft Support will notice that.
If not, please send a PM (here in the forum) to me with your email address and I will forward it to my contact person at Lavasoft and someone at Lavasoft will be able to contact you.
Do you have a Facebook account? If yes, you can write on Lavasoft's Facebook page since Lavasoft Support will notice that.
If not, please send a PM (here in the forum) to me with your email address and I will forward it to my contact person at Lavasoft and someone at Lavasoft will be able to contact you.
#4
CeciliaB
-
- Moderator
-
- 5366 posts
Volunteer
Posted 30 July 2012 - 02:59 PM
I have forwarded the email address to my contact person. I hope they will be able to send you an email during office hours today (Canadian time zone).
I can't help you since I don't have any experience of Ad-Aware Total Security.
I can't help you since I don't have any experience of Ad-Aware Total Security.
#5
CeciliaB
-
- Moderator
-
- 5366 posts
Volunteer
Posted 30 July 2012 - 05:08 PM
Have you received the password now?
#6
mountainlion
-
- Members
-
- 11 posts
Member
Posted 31 July 2012 - 10:49 AM
Yes thanks,i can log in now..
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users
