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Help with malware removal - fake security centre warnings


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#1 bcfcdave

bcfcdave

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Posted 17 June 2012 - 04:06 PM

Hi there I hope you can help me clean up my PC!

I seem to have a virus or malware that is creating fake Security Centre warnings, virus reports, menu tray icons, pop up balloons etc. All asking me if I want to purchase software to clear the problem.

I have seen this before on a friends laptop and you guys kindly helped us fix that, hope you can do same for me.

I have installed and run AdAware. It found and removed a trojan but that has not cleared the problem.

I have installed and run DDS. The log is below and I have attached the other file. Await your instructions, many thanks.
Dave

Attached File  attach 001.txt   22.96KB   132 downloads


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Dawn at 15:53:48 on 2012-06-17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.92 [GMT 1:00]
.
AV: AVG Anti-Virus Free *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Lavasoft Ad-Aware *Enabled/Updated* {964FCE60-0B18-4D30-ADD6-EB178909041C}
FW: Lavasoft Ad-Aware *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Update\1.3.21.111\GoogleCrashHandler.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\WINDOWS\system32\TPSMain.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\iTunesHelper.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Documents and Settings\All Users\Application Data\Ad-Aware Browsing Protection\adawarebp.exe
svchost.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Ad-Aware Antivirus\AdAwareService.exe
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\Dawn\LOCALS~1\APPLIC~1\qokpsye.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Kontiki\KService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Ad-Aware Antivirus\SBAMSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\TODDSrv.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.1.0\ToolbarUpdater.exe
C:\PROGRA~1\AD-AWA~1\AdAware.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Safari\Safari.exe
C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uSearchMigratedDefaultUrl = hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZKxdm011YYGB&fl=0&ptb=msgJt2ZP_wEqm1iJXoKnfA&url=http://www.uk.ask.com/web&q={searchTerms}&l=zk&o=sb
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
uURLSearchHooks: Absolutist Games Toolbar: {631ac2d4-57b3-42b0-a148-da33b462c1a3} - c:\program files\absolutist_games\tbAbs1.dll
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Absolutist Games Toolbar: {631ac2d4-57b3-42b0-a148-da33b462c1a3} - c:\program files\absolutist_games\tbAbs1.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\11.1.0.7\AVG Secure Search_toolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
TB: Absolutist Games Toolbar: {631ac2d4-57b3-42b0-a148-da33b462c1a3} - c:\program files\absolutist_games\tbAbs1.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\11.1.0.7\AVG Secure Search_toolbar.dll
{e7df6bff-55a5-4eb7-a673-4ed3e9456d39}
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [kdx] c:\program files\kontiki\KHost.exe -all
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [CeEKEY] c:\program files\toshiba\e-key\CeEKey.exe
mRun: [HWSetup] c:\program files\toshiba\toshiba applet\HWSetup.exe hwSetUP
mRun: [SVPWUTIL] c:\program files\toshiba\windows utilities\SVPWUTIL.exe SVPwUTIL
mRun: [TPNF] c:\program files\toshiba\touchpad\TPTray.exe
mRun: [TCtryIOHook] TCtrlIOHook.exe
mRun: [TFncKy] TFncKy.exe
mRun: [TDispVol] TDispVol.exe
mRun: [TPSMain] TPSMain.exe
mRun: [Zooming] ZoomingHook.exe
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [NDSTray.exe] NDSTray.exe
mRun: [DDWMon] c:\program files\toshiba\toshiba direct disc writer\\ddwmon.exe
mRun: [topi] c:\program files\toshiba\toshiba online product information\topi.exe -startup
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [NapsterShell] c:\program files\napster\napster.exe /systray
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [CFSServ.exe] CFSServ.exe -NoClient
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\iTunesHelper.exe"
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [ROC_roc_dec12] "c:\program files\avg secure search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
mRun: [Ad-Aware Antivirus] "c:\program files\ad-aware antivirus\AdAwareLauncher" --windows-run
mRun: [Ad-Aware Browsing Protection] "c:\documents and settings\all users\application data\ad-aware browsing protection\adawarebp.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
IE: &Search - http://edits.mywebse...?p=ZKxdm011YYGB
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: hmv.co.uk
Trusted Zone: hmv.com
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1205612060296
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{D19CCFCF-3990-42C5-B2A5-C60507D9722D} : NameServer = 212.74.112.66,212.74.112.67
TCP: Interfaces\{D19CCFCF-3990-42C5-B2A5-C60507D9722D} : DhcpNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\11.1.0\ViProtocol.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
============= SERVICES / DRIVERS ===============
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-9 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-3-15 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-9 108552]
R1 sbaphd;sbaphd;c:\windows\system32\drivers\sbaphd.sys [2012-6-16 21240]
R1 SbFw;SbFw;c:\windows\system32\drivers\SbFw.sys [2012-6-16 335224]
R1 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2011-10-26 101112]
R1 sbtis;sbtis;c:\windows\system32\drivers\sbtis.sys [2012-6-16 217976]
R2 Ad-Aware Service;Ad-Aware Service;c:\program files\ad-aware antivirus\AdAwareService.exe [2012-5-3 1226096]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-5-9 297752]
R2 SBAMSvc;Ad-Aware;c:\program files\ad-aware antivirus\SBAMSvc.exe [2011-12-19 3289032]
R2 sbapifs;sbapifs;c:\windows\system32\drivers\sbapifs.sys [2012-6-16 77816]
R2 tdudf;TOSHIBA UDF File System Driver;c:\windows\system32\drivers\tdudf.sys [2007-3-26 105856]
R2 trudf;TOSHIBA DVD-RAM UDF File System Driver;c:\windows\system32\drivers\trudf.sys [2007-2-19 134016]
R2 vToolbarUpdater11.1.0;vToolbarUpdater11.1.0;c:\program files\common files\avg secure search\vtoolbarupdater\11.1.0\ToolbarUpdater.exe [2012-6-13 935480]
R3 SBFWIMCLMP;GFI Software Firewall NDIS IM Filter Miniport;c:\windows\system32\drivers\SbFwIm.sys [2012-6-16 94584]
R3 sbhips;sbhips;c:\windows\system32\drivers\sbhips.sys [2012-6-16 93816]
S2 gupdate1c9d0d0c59a0470;Google Update Service (gupdate1c9d0d0c59a0470);c:\program files\google\update\GoogleUpdate.exe [2009-5-9 133104]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg8\toolbar\ToolbarBroker.exe [2010-10-26 167264]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-5-9 133104]
S3 SBFWIMCL;GFI Software Firewall NDIS IM Filter Service;c:\windows\system32\drivers\SbFwIm.sys [2012-6-16 94584]
S3 TpChoice;Touch Pad Detection Filter driver;c:\windows\system32\drivers\tpchoice.sys --> c:\windows\system32\drivers\TpChoice.sys [?]
S3 TrojanKillerDriver;GridinSoft Trojan Killer Driver;c:\windows\system32\drivers\gtkdrv.sys [2012-1-4 16128]
.
=============== Created Last 30 ================
.
2012-06-16 20:07:22 -------- d-----w- c:\documents and settings\dawn\local settings\application data\adaware
2012-06-16 20:07:16 -------- d-----w- c:\documents and settings\all users\application data\Ad-Aware Browsing Protection
2012-06-16 20:06:56 77816 ----a-w- c:\windows\system32\drivers\sbapifs.sys
2012-06-16 20:06:55 93816 ----a-w- c:\windows\system32\drivers\sbhips.sys
2012-06-16 20:06:55 21240 ----a-w- c:\windows\system32\drivers\sbaphd.sys
2012-06-16 20:06:54 217976 ----a-w- c:\windows\system32\drivers\sbtis.sys
2012-06-16 20:06:23 94584 ----a-w- c:\windows\system32\drivers\SbFwIm.sys
2012-06-16 20:06:22 335224 ----a-w- c:\windows\system32\drivers\SbFw.sys
2012-06-16 20:06:18 -------- d-----w- c:\windows\system32\drivers\VDD
2012-06-16 20:06:15 -------- d-----w- c:\program files\Ad-Aware Antivirus
2012-06-16 20:03:20 -------- d-----w- c:\documents and settings\dawn\application data\Ad-Aware Antivirus
2012-06-16 19:56:43 388096 ----a-r- c:\documents and settings\dawn\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2012-06-16 19:56:42 -------- d-----w- c:\program files\Trend Micro
2012-06-16 19:03:08 303616 ----a-w- c:\documents and settings\dawn\local settings\application data\qokpsye.exe
2012-06-16 18:51:33 -------- d-----w- c:\documents and settings\dawn\local settings\application data\AVG Secure Search
2012-06-13 19:03:06 521728 -c----w- c:\windows\system32\dllcache\jsdbgui.dll
.
==================== Find3M ====================
.
2012-05-31 13:22:09 599040 ----a-w- c:\windows\system32\crypt32.dll
2012-05-16 15:08:26 916992 ----a-w- c:\windows\system32\wininet.dll
2012-05-15 13:20:33 1863168 ----a-w- c:\windows\system32\win32k.sys
2012-05-11 14:42:33 43520 ------w- c:\windows\system32\licmgr10.dll
2012-05-11 14:42:33 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-05-11 11:38:02 385024 ------w- c:\windows\system32\html.iec
2012-05-04 13:16:13 2148352 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-05-04 12:32:19 2026496 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-05-02 13:46:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-10-09 17:06:44 293736 ----a-w- c:\program files\iTunesOutlookAddIn.dll
2011-10-09 17:06:40 421736 ----a-w- c:\program files\iTunesHelper.exe
2011-10-09 17:06:40 403304 ----a-w- c:\program files\iTunesAdmin.dll
2011-10-09 17:06:40 156520 ----a-w- c:\program files\iTunesHelper.dll
2011-10-09 17:06:40 124776 ----a-w- c:\program files\iTunesMiniPlayer.dll
2011-10-09 17:06:36 9777000 ----a-w- c:\program files\iTunes.exe
2011-10-09 17:06:32 20708712 ----a-w- c:\program files\iTunes.dll
2011-10-09 17:06:30 796520 ----a-w- c:\program files\gnsdk_sdkmanager.dll
2011-10-09 17:06:30 654984 ----a-w- c:\program files\iPodUpdaterExt.dll
2011-10-09 17:06:30 276328 ----a-w- c:\program files\gnsdk_submit.dll
2011-10-09 17:06:30 2152296 ----a-w- c:\program files\gnsdk_dsp.dll
2011-10-09 17:06:30 198504 ----a-w- c:\program files\gnsdk_musicid.dll
2011-06-10 00:13:12 111904 ----a-w- c:\program files\ITDetector.ocx
.
============= FINISH: 15:56:07.29 ===============

#2 Blade81

Blade81

    Advanced Member

  • Volunteer Security Advisor
  • PipPipPip
  • 6582 posts

Posted 18 June 2012 - 06:13 AM

Hi


Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingc...to-use-combofix

Please ensure you read this guide carefully first.

Please continue as follows:

  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  • Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.


A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
Microsoft MVP Consumer Security 2008 2009 2010 2011 2012 2013

UNITE member since 2006

I don't help with logs thru PM so don't bother to post me one. If you have problems create a thread in the forum, please.
Don't post your log into other user's topic, create a new one.

Provided removal instructions are meant to be used in the correspondent user's case only.

Please use "Reply to this topic" -button while replying.

#3 bcfcdave

bcfcdave

    Member

  • Members
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  • 28 posts

Posted 18 June 2012 - 05:44 PM

Hi Blade thanks for your help with this.

I have installed and run combofix, and posted the log below. Seems to have cleared the problem, let me know what to do next. Thanks again.
Dave

ComboFix 12-06-16.02 - Dawn 18/06/2012 17:20:23.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.355 [GMT 1:00]
Running from: c:\documents and settings\Dawn\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Lavasoft Ad-Aware *Disabled/Updated* {964FCE60-0B18-4D30-ADD6-EB178909041C}
FW: Lavasoft Ad-Aware *Disabled* {FF1CD5B7-1553-4625-A258-1775385CED33}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Administrator\WINDOWS
c:\documents and settings\All Users\Application Data\TEMP
c:\documents and settings\All Users\Application Data\xp
c:\documents and settings\Dawn\Local Settings\Application Data\qokpsye.exe
c:\documents and settings\Dawn\WINDOWS
c:\documents and settings\Default User\WINDOWS
c:\windows\system32\Cache
c:\windows\system32\Cache\272512937d9e61a4.fb
c:\windows\system32\Cache\287204568329e189.fb
c:\windows\system32\Cache\28bc8f716fd76a47.fb
c:\windows\system32\Cache\2c53092c95605355.fb
c:\windows\system32\Cache\31a0997e9a5b5eb3.fb
c:\windows\system32\Cache\32c84fe32bb74d60.fb
c:\windows\system32\Cache\3917078cb68ec657.fb
c:\windows\system32\Cache\590ba23ce359fd0c.fb
c:\windows\system32\Cache\610289e025a3ee9a.fb
c:\windows\system32\Cache\651c5d3cdbfb8bd1.fb
c:\windows\system32\Cache\6c59ac5e7e7a3ad0.fb
c:\windows\system32\Cache\6d03dad1035885d3.fb
c:\windows\system32\Cache\9ff325496dbe7533.fb
c:\windows\system32\Cache\a8556537add6dfc5.fb
c:\windows\system32\Cache\ad10a52aff5e038d.fb
c:\windows\system32\Cache\c1fa887b03019701.fb
c:\windows\system32\Cache\c4d28dca2e7648be.fb
c:\windows\system32\Cache\d201ef9910cd39de.fb
c:\windows\system32\Cache\d2e94710a5708128.fb
c:\windows\system32\Cache\d79b9dfe81484ec4.fb
c:\windows\system32\Cache\e0de16f883bea794.fb
c:\windows\system32\Cache\ed2e79e6d4e55ea6.fb
c:\windows\system32\Cache\f17c92eadde123fc.fb
c:\windows\system32\Cache\f998975c9cc711ee.fb
c:\windows\system32\config\systemprofile\WINDOWS
.
.
((((((((((((((((((((((((( Files Created from 2012-05-18 to 2012-06-18 )))))))))))))))))))))))))))))))
.
.
2012-06-16 20:31 . 2012-06-16 20:31 -------- d-----w- c:\documents and settings\LocalService\Application Data\Ad-Aware Antivirus
2012-06-16 20:07 . 2012-06-16 20:07 -------- d-----w- c:\documents and settings\Dawn\Local Settings\Application Data\adaware
2012-06-16 20:07 . 2012-06-16 20:07 -------- d-----w- c:\documents and settings\All Users\Application Data\Ad-Aware Browsing Protection
2012-06-16 20:06 . 2011-11-29 05:59 77816 ----a-w- c:\windows\system32\drivers\sbapifs.sys
2012-06-16 20:06 . 2011-12-19 11:44 93816 ----a-w- c:\windows\system32\drivers\sbhips.sys
2012-06-16 20:06 . 2011-11-29 05:59 21240 ----a-w- c:\windows\system32\drivers\sbaphd.sys
2012-06-16 20:06 . 2011-12-19 11:44 217976 ----a-w- c:\windows\system32\drivers\sbtis.sys
2012-06-16 20:06 . 2011-09-29 11:16 94584 ----a-w- c:\windows\system32\drivers\SbFwIm.sys
2012-06-16 20:06 . 2011-12-19 11:44 335224 ----a-w- c:\windows\system32\drivers\SbFw.sys
2012-06-16 20:06 . 2012-06-16 20:06 -------- d-----w- c:\windows\system32\drivers\VDD
2012-06-16 20:06 . 2012-06-16 20:06 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2012-06-16 20:06 . 2012-06-16 20:31 -------- d-----w- c:\program files\Ad-Aware Antivirus
2012-06-16 20:03 . 2012-06-16 20:21 -------- d-----w- c:\documents and settings\Dawn\Application Data\Ad-Aware Antivirus
2012-06-16 19:56 . 2012-06-16 19:56 388096 ----a-r- c:\documents and settings\Dawn\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2012-06-16 19:56 . 2012-06-16 19:56 -------- d-----w- c:\program files\Trend Micro
2012-06-16 18:51 . 2012-06-16 18:51 -------- d-----w- c:\documents and settings\Dawn\Local Settings\Application Data\AVG Secure Search
2012-06-13 19:03 . 2012-05-11 14:42 521728 -c----w- c:\windows\system32\dllcache\jsdbgui.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-05-31 13:22 . 2007-08-01 08:21 599040 ----a-w- c:\windows\system32\crypt32.dll
2012-05-16 15:08 . 2007-08-01 08:21 916992 ----a-w- c:\windows\system32\wininet.dll
2012-05-15 13:20 . 2007-08-01 08:21 1863168 ----a-w- c:\windows\system32\win32k.sys
2012-05-11 14:42 . 2007-08-01 08:21 43520 ------w- c:\windows\system32\licmgr10.dll
2012-05-11 14:42 . 2007-08-01 08:21 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-05-11 11:38 . 2007-08-01 08:21 385024 ------w- c:\windows\system32\html.iec
2012-05-04 13:16 . 2004-08-03 23:18 2148352 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-05-04 12:32 . 2004-08-03 22:59 2026496 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-05-02 13:46 . 2007-08-01 09:29 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-10-09 17:06 . 2011-10-09 17:06 293736 ----a-w- c:\program files\iTunesOutlookAddIn.dll
2011-10-09 17:06 . 2011-10-09 17:06 421736 ----a-w- c:\program files\iTunesHelper.exe
2011-10-09 17:06 . 2011-10-09 17:06 403304 ----a-w- c:\program files\iTunesAdmin.dll
2011-10-09 17:06 . 2011-10-09 17:06 156520 ----a-w- c:\program files\iTunesHelper.dll
2011-10-09 17:06 . 2011-10-09 17:06 124776 ----a-w- c:\program files\iTunesMiniPlayer.dll
2011-10-09 17:06 . 2011-10-09 17:06 9777000 ----a-w- c:\program files\iTunes.exe
2011-10-09 17:06 . 2011-10-09 17:06 20708712 ----a-w- c:\program files\iTunes.dll
2011-10-09 17:06 . 2011-10-09 17:06 796520 ----a-w- c:\program files\gnsdk_sdkmanager.dll
2011-10-09 17:06 . 2011-10-09 17:06 654984 ----a-w- c:\program files\iPodUpdaterExt.dll
2011-10-09 17:06 . 2011-10-09 17:06 276328 ----a-w- c:\program files\gnsdk_submit.dll
2011-10-09 17:06 . 2011-10-09 17:06 2152296 ----a-w- c:\program files\gnsdk_dsp.dll
2011-10-09 17:06 . 2011-10-09 17:06 198504 ----a-w- c:\program files\gnsdk_musicid.dll
2011-06-10 00:13 . 2011-06-10 00:13 111904 ----a-w- c:\program files\ITDetector.ocx
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{631ac2d4-57b3-42b0-a148-da33b462c1a3}"= "c:\program files\Absolutist_Games\tbAbs1.dll" [2008-03-16 1470488]
.
[HKEY_CLASSES_ROOT\clsid\{631ac2d4-57b3-42b0-a148-da33b462c1a3}]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{631ac2d4-57b3-42b0-a148-da33b462c1a3}]
2008-03-16 17:15 1470488 ----a-w- c:\program files\Absolutist_Games\tbAbs1.dll
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}]
2012-06-13 18:54 2068536 ----a-w- c:\program files\AVG Secure Search\11.1.0.7\AVG Secure Search_toolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{631ac2d4-57b3-42b0-a148-da33b462c1a3}"= "c:\program files\Absolutist_Games\tbAbs1.dll" [2008-03-16 1470488]
"{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files\AVG Secure Search\11.1.0.7\AVG Secure Search_toolbar.dll" [2012-06-13 2068536]
.
[HKEY_CLASSES_ROOT\clsid\{631ac2d4-57b3-42b0-a148-da33b462c1a3}]
.
[HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj.1]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{631AC2D4-57B3-42B0-A148-DA33B462C1A3}"= "c:\program files\Absolutist_Games\tbAbs1.dll" [2008-03-16 1470488]
.
[HKEY_CLASSES_ROOT\clsid\{631ac2d4-57b3-42b0-a148-da33b462c1a3}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\toscdspd.exe" [2005-04-11 65536]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-04-05 68856]
"kdx"="c:\program files\Kontiki\KHost.exe" [2008-02-27 1032376]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CFSServ.exe"="CFSServ.exe -NoClient" [X]
"Ad-Aware Antivirus"="c:\program files\Ad-Aware Antivirus\AdAwareLauncher --windows-run" [X]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-06-01 142104]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-06-01 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-06-01 138008]
"RTHDCPL"="RTHDCPL.EXE" [2007-06-13 16377344]
"CeEKEY"="c:\program files\TOSHIBA\E-KEY\CeEKey.exe" [2007-07-06 651264]
"HWSetup"="c:\program files\TOSHIBA\TOSHIBA Applet\HWSetup.exe" [2004-05-01 28672]
"SVPWUTIL"="c:\program files\Toshiba\Windows Utilities\SVPWUTIL.exe" [2006-05-25 65536]
"TPNF"="c:\program files\TOSHIBA\TouchPad\TPTray.exe" [2007-06-01 53248]
"TCtryIOHook"="TCtrlIOHook.exe" [2007-06-30 28672]
"TFncKy"="TFncKy.exe" [BU]
"TDispVol"="TDispVol.exe" [2005-12-27 73728]
"TPSMain"="TPSMain.exe" [2005-08-11 266240]
"Zooming"="ZoomingHook.exe" [2005-06-06 24576]
"SmoothView"="c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2007-05-11 143360]
"NDSTray.exe"="NDSTray.exe" [BU]
"DDWMon"="c:\program files\TOSHIBA\TOSHIBA Direct Disc Writer\\ddwmon.exe" [2007-04-26 495616]
"topi"="c:\program files\TOSHIBA\Toshiba Online Product Information\topi.exe" [2007-07-10 581632]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2004-03-24 196608]
"Camera Assistant Software"="c:\program files\Camera Assistant Software for Toshiba\traybar.exe" [2007-05-22 413696]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2011-10-19 2042208]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-04-20 58656]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2011-07-05 421888]
"iTunesHelper"="c:\program files\iTunesHelper.exe" [2011-10-09 421736]
"vProt"="c:\program files\AVG Secure Search\vprot.exe" [2012-06-13 1104440]
"ROC_roc_dec12"="c:\program files\AVG Secure Search\ROC_roc_dec12.exe" [2012-01-19 928096]
"Ad-Aware Browsing Protection"="c:\documents and settings\All Users\Application Data\Ad-Aware Browsing Protection\adawarebp.exe" [2011-10-21 198032]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-08-28 18:17 11952 ----a-w- c:\windows\system32\avgrsstx.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Ad-Aware Service]
@="Ad-Aware Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SBAMSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Kontiki\\KService.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=
"c:\\Program Files\\Google\\Google Earth\\client\\googleearth.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes.exe"=
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [09/05/2009 20:29 335240]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [09/05/2009 20:29 108552]
R1 sbaphd;sbaphd;c:\windows\system32\drivers\sbaphd.sys [16/06/2012 21:06 21240]
R1 SbFw;SbFw;c:\windows\system32\drivers\SbFw.sys [16/06/2012 21:06 335224]
R1 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [26/10/2011 14:23 101112]
R1 sbtis;sbtis;c:\windows\system32\drivers\sbtis.sys [16/06/2012 21:06 217976]
R2 Ad-Aware Service;Ad-Aware Service;c:\program files\Ad-Aware Antivirus\AdAwareService.exe [03/05/2012 18:37 1226096]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [09/05/2009 20:29 297752]
R2 SBAMSvc;Ad-Aware;c:\program files\Ad-Aware Antivirus\SBAMSvc.exe [19/12/2011 13:20 3289032]
R2 sbapifs;sbapifs;c:\windows\system32\drivers\sbapifs.sys [16/06/2012 21:06 77816]
R2 tdudf;TOSHIBA UDF File System Driver;c:\windows\system32\drivers\tdudf.sys [26/03/2007 12:22 105856]
R2 trudf;TOSHIBA DVD-RAM UDF File System Driver;c:\windows\system32\drivers\trudf.sys [19/02/2007 12:15 134016]
R2 vToolbarUpdater11.1.0;vToolbarUpdater11.1.0;c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\11.1.0\ToolbarUpdater.exe [13/06/2012 19:55 935480]
R3 SBFWIMCLMP;GFI Software Firewall NDIS IM Filter Miniport;c:\windows\system32\drivers\SbFwIm.sys [16/06/2012 21:06 94584]
S2 gupdate1c9d0d0c59a0470;Google Update Service (gupdate1c9d0d0c59a0470);c:\program files\Google\Update\GoogleUpdate.exe [09/05/2009 19:05 133104]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\AVG\AVG8\Toolbar\ToolbarBroker.exe [26/10/2010 18:30 167264]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [09/05/2009 19:05 133104]
S3 SBFWIMCL;GFI Software Firewall NDIS IM Filter Service;c:\windows\system32\drivers\SbFwIm.sys [16/06/2012 21:06 94584]
S3 sbhips;sbhips;c:\windows\system32\drivers\sbhips.sys [16/06/2012 21:06 93816]
S3 TpChoice;Touch Pad Detection Filter driver;c:\windows\system32\DRIVERS\TpChoice.sys --> c:\windows\system32\DRIVERS\TpChoice.sys [?]
S3 TrojanKillerDriver;GridinSoft Trojan Killer Driver;c:\windows\system32\drivers\gtkdrv.sys [04/01/2012 15:28 16128]
.
Contents of the 'Scheduled Tasks' folder
.
2012-06-16 c:\windows\Tasks\Ad-Aware Antivirus Scheduled Scan.job
- c:\progra~1\AD-AWA~1\AdAwareLauncher.exe [2012-05-03 17:37]
.
2011-10-12 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 11:34]
.
2012-06-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-05-09 18:05]
.
2012-06-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-05-09 18:05]
.
2012-06-18 c:\windows\Tasks\User_Feed_Synchronization-{F9501ED7-212E-41C5-8E98-43352541787C}.job
- c:\windows\system32\msfeedssync.exe [2007-08-13 04:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uSearchMigratedDefaultUrl = hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZKxdm011YYGB&fl=0&ptb=msgJt2ZP_wEqm1iJXoKnfA&url=http://www.uk.ask.com/web&q={searchTerms}&l=zk&o=sb
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
Trusted Zone: hmv.co.uk
Trusted Zone: hmv.com
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{D19CCFCF-3990-42C5-B2A5-C60507D9722D}: NameServer = 212.74.112.66,212.74.112.67
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\Common Files\AVG Secure Search\ViProtocolInstaller\11.1.0\ViProtocol.dll
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - (no file)
HKLM-Run-NapsterShell - c:\program files\Napster\napster.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-06-18 17:33
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2012-06-18 17:35:40
ComboFix-quarantined-files.txt 2012-06-18 16:35
.
Pre-Run: 31,559,196,672 bytes free
Post-Run: 33,423,491,072 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - 7DB4B8A2B3653BF4FE5FE9CADE453675

#4 Blade81

Blade81

    Advanced Member

  • Volunteer Security Advisor
  • PipPipPip
  • 6582 posts

Posted 19 June 2012 - 07:57 AM

Let's continue :)


Uninstall old Adobe Reader versions and get the latest one (Adobe Reader 10.1 and separate 10.1.1, 10.1.2 & 10.1.3 updates for it) here or get Foxit Reader here. Make sure you don't (unless you want to) install toolbar if choose Foxit Reader! You may also check free readers introduced here.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 7 Update 4.
  • Click the
    Download
    button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7u4-windows-i586.exe to install the newest version.


* Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is UNchecked and the option Scan unwanted applications is checkmarked.
  • Click Scan
  • Wait for the scan to finish.


Post back its report & a fresh dds.txt log.
Microsoft MVP Consumer Security 2008 2009 2010 2011 2012 2013

UNITE member since 2006

I don't help with logs thru PM so don't bother to post me one. If you have problems create a thread in the forum, please.
Don't post your log into other user's topic, create a new one.

Provided removal instructions are meant to be used in the correspondent user's case only.

Please use "Reply to this topic" -button while replying.

#5 bcfcdave

bcfcdave

    Member

  • Members
  • PipPip
  • 28 posts

Posted 19 June 2012 - 09:32 PM

Hi Blade
Updated Adobe Reader & Java (now on JRE 7 update 5)

Ran ESET scan, log below
C:\Documents and Settings\Dawn\Desktop\media.player.codec.pack.v3.9.6.setup.exe Win32/Toolbar.Widgi application
C:\Documents and Settings\Dawn\Desktop\CLEAN UP\gtk2121-setup.exe a variant of Win32/1AntiVirus application
C:\Documents and Settings\Dawn\Desktop\CLEAN UP\GridinSoft Trojan Killer\trojankiller.exe a variant of Win32/1AntiVirus application
C:\Qoobox\Quarantine\C\Documents and Settings\Dawn\Local Settings\Application Data\qokpsye.exe.vir a variant of Win32/Kryptik.AHAQ trojan
C:\System Volume Information\_restore{4488DE73-09D1-43E5-A8F7-F1EDDB4EB85D}\RP637\A0059517.exe a variant of Win32/Kryptik.AHAQ trojan
Ran DDS, see attchment and log below
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.5.0
Run by Dawn at 21:23:46 on 2012-06-19
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.328 [GMT 1:00]
.
AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Lavasoft Ad-Aware *Disabled/Updated* {964FCE60-0B18-4D30-ADD6-EB178909041C}
FW: Lavasoft Ad-Aware *Disabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\1.3.21.111\GoogleCrashHandler.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\WINDOWS\system32\TPSMain.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\iTunesHelper.exe
svchost.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Ad-Aware Antivirus\AdAwareService.exe
C:\Documents and Settings\All Users\Application Data\Ad-Aware Browsing Protection\adawarebp.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AD-AWA~1\AdAware.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Ad-Aware Antivirus\SBAMSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\TODDSrv.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.1.0\ToolbarUpdater.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uSearchMigratedDefaultUrl = hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZKxdm011YYGB&fl=0&ptb=msgJt2ZP_wEqm1iJXoKnfA&url=http://www.uk.ask.com/web&q={searchTerms}&l=zk&o=sb
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Absolutist Games Toolbar: {631ac2d4-57b3-42b0-a148-da33b462c1a3} - c:\program files\absolutist_games\tbAbs1.dll
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Absolutist Games Toolbar: {631ac2d4-57b3-42b0-a148-da33b462c1a3} - c:\program files\absolutist_games\tbAbs1.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre7\bin\ssv.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\11.1.0.7\AVG Secure Search_toolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Absolutist Games Toolbar: {631ac2d4-57b3-42b0-a148-da33b462c1a3} - c:\program files\absolutist_games\tbAbs1.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\11.1.0.7\AVG Secure Search_toolbar.dll
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [kdx] c:\program files\kontiki\KHost.exe -all
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [AdobeUpdater6] "c:\program files\common files\adobe\updater6\Adobe_Updater.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [CeEKEY] c:\program files\toshiba\e-key\CeEKey.exe
mRun: [HWSetup] c:\program files\toshiba\toshiba applet\HWSetup.exe hwSetUP
mRun: [SVPWUTIL] c:\program files\toshiba\windows utilities\SVPWUTIL.exe SVPwUTIL
mRun: [TPNF] c:\program files\toshiba\touchpad\TPTray.exe
mRun: [TCtryIOHook] TCtrlIOHook.exe
mRun: [TFncKy] TFncKy.exe
mRun: [TDispVol] TDispVol.exe
mRun: [TPSMain] TPSMain.exe
mRun: [Zooming] ZoomingHook.exe
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [NDSTray.exe] NDSTray.exe
mRun: [DDWMon] c:\program files\toshiba\toshiba direct disc writer\\ddwmon.exe
mRun: [topi] c:\program files\toshiba\toshiba online product information\topi.exe -startup
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [CFSServ.exe] CFSServ.exe -NoClient
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\iTunesHelper.exe"
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [ROC_roc_dec12] "c:\program files\avg secure search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
mRun: [Ad-Aware Antivirus] "c:\program files\ad-aware antivirus\AdAwareLauncher" --windows-run
mRun: [Ad-Aware Browsing Protection] "c:\documents and settings\all users\application data\ad-aware browsing protection\adawarebp.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: hmv.co.uk
Trusted Zone: hmv.com
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1205612060296
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{D19CCFCF-3990-42C5-B2A5-C60507D9722D} : NameServer = 212.74.112.66,212.74.112.67
TCP: Interfaces\{D19CCFCF-3990-42C5-B2A5-C60507D9722D} : DhcpNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\11.1.0\ViProtocol.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
============= SERVICES / DRIVERS ===============
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-9 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-3-15 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-9 108552]
R1 sbaphd;sbaphd;c:\windows\system32\drivers\sbaphd.sys [2012-6-16 21240]
R1 SbFw;SbFw;c:\windows\system32\drivers\SbFw.sys [2012-6-16 335224]
R1 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2011-10-26 101112]
R1 sbtis;sbtis;c:\windows\system32\drivers\sbtis.sys [2012-6-16 217976]
R2 Ad-Aware Service;Ad-Aware Service;c:\program files\ad-aware antivirus\AdAwareService.exe [2012-5-3 1226096]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-5-9 297752]
R2 SBAMSvc;Ad-Aware;c:\program files\ad-aware antivirus\SBAMSvc.exe [2011-12-19 3289032]
R2 sbapifs;sbapifs;c:\windows\system32\drivers\sbapifs.sys [2012-6-16 77816]
R2 tdudf;TOSHIBA UDF File System Driver;c:\windows\system32\drivers\tdudf.sys [2007-3-26 105856]
R2 trudf;TOSHIBA DVD-RAM UDF File System Driver;c:\windows\system32\drivers\trudf.sys [2007-2-19 134016]
R2 vToolbarUpdater11.1.0;vToolbarUpdater11.1.0;c:\program files\common files\avg secure search\vtoolbarupdater\11.1.0\ToolbarUpdater.exe [2012-6-13 935480]
R3 SBFWIMCLMP;GFI Software Firewall NDIS IM Filter Miniport;c:\windows\system32\drivers\SbFwIm.sys [2012-6-16 94584]
R3 sbhips;sbhips;c:\windows\system32\drivers\sbhips.sys [2012-6-16 93816]
S2 gupdate1c9d0d0c59a0470;Google Update Service (gupdate1c9d0d0c59a0470);c:\program files\google\update\GoogleUpdate.exe [2009-5-9 133104]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg8\toolbar\ToolbarBroker.exe [2010-10-26 167264]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-5-9 133104]
S3 SBFWIMCL;GFI Software Firewall NDIS IM Filter Service;c:\windows\system32\drivers\SbFwIm.sys [2012-6-16 94584]
S3 TpChoice;Touch Pad Detection Filter driver;c:\windows\system32\drivers\tpchoice.sys --> c:\windows\system32\drivers\TpChoice.sys [?]
S3 TrojanKillerDriver;GridinSoft Trojan Killer Driver;c:\windows\system32\drivers\gtkdrv.sys [2012-1-4 16128]
.
=============== Created Last 30 ================
.
2012-06-19 18:43:40 -------- d-----w- c:\program files\ESET
2012-06-19 18:39:59 772592 ----a-w- c:\windows\system32\npDeployJava1.dll
2012-06-19 18:39:59 687600 ----a-w- c:\windows\system32\deployJava1.dll
2012-06-19 18:39:59 143872 ----a-w- c:\windows\system32\javacpl.cpl
2012-06-19 18:10:45 -------- d-----w- c:\windows\system32\appmgmt
2012-06-18 16:14:05 -------- d-sha-r- C:\cmdcons
2012-06-18 16:11:02 98816 ----a-w- c:\windows\sed.exe
2012-06-18 16:11:02 518144 ----a-w- c:\windows\SWREG.exe
2012-06-18 16:11:02 256000 ----a-w- c:\windows\PEV.exe
2012-06-18 16:11:02 208896 ----a-w- c:\windows\MBR.exe
2012-06-16 20:07:22 -------- d-----w- c:\documents and settings\dawn\local settings\application data\adaware
2012-06-16 20:07:16 -------- d-----w- c:\documents and settings\all users\application data\Ad-Aware Browsing Protection
2012-06-16 20:06:56 77816 ----a-w- c:\windows\system32\drivers\sbapifs.sys
2012-06-16 20:06:55 93816 ----a-w- c:\windows\system32\drivers\sbhips.sys
2012-06-16 20:06:55 21240 ----a-w- c:\windows\system32\drivers\sbaphd.sys
2012-06-16 20:06:54 217976 ----a-w- c:\windows\system32\drivers\sbtis.sys
2012-06-16 20:06:23 94584 ----a-w- c:\windows\system32\drivers\SbFwIm.sys
2012-06-16 20:06:22 335224 ----a-w- c:\windows\system32\drivers\SbFw.sys
2012-06-16 20:06:18 -------- d-----w- c:\windows\system32\drivers\VDD
2012-06-16 20:06:15 -------- d-----w- c:\program files\Ad-Aware Antivirus
2012-06-16 20:03:20 -------- d-----w- c:\documents and settings\dawn\application data\Ad-Aware Antivirus
2012-06-16 19:56:43 388096 ----a-r- c:\documents and settings\dawn\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2012-06-16 19:56:42 -------- d-----w- c:\program files\Trend Micro
2012-06-16 18:51:33 -------- d-----w- c:\documents and settings\dawn\local settings\application data\AVG Secure Search
2012-06-13 19:03:06 521728 -c----w- c:\windows\system32\dllcache\jsdbgui.dll
.
==================== Find3M ====================
.
2012-05-31 13:22:09 599040 ----a-w- c:\windows\system32\crypt32.dll
2012-05-16 15:08:26 916992 ----a-w- c:\windows\system32\wininet.dll
2012-05-15 13:20:33 1863168 ----a-w- c:\windows\system32\win32k.sys
2012-05-11 14:42:33 43520 ------w- c:\windows\system32\licmgr10.dll
2012-05-11 14:42:33 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-05-11 11:38:02 385024 ------w- c:\windows\system32\html.iec
2012-05-04 13:16:13 2148352 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-05-04 12:32:19 2026496 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-05-02 13:46:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-10-09 17:06:44 293736 ----a-w- c:\program files\iTunesOutlookAddIn.dll
2011-10-09 17:06:40 421736 ----a-w- c:\program files\iTunesHelper.exe
2011-10-09 17:06:40 403304 ----a-w- c:\program files\iTunesAdmin.dll
2011-10-09 17:06:40 156520 ----a-w- c:\program files\iTunesHelper.dll
2011-10-09 17:06:40 124776 ----a-w- c:\program files\iTunesMiniPlayer.dll
2011-10-09 17:06:36 9777000 ----a-w- c:\program files\iTunes.exe
2011-10-09 17:06:32 20708712 ----a-w- c:\program files\iTunes.dll
2011-10-09 17:06:30 796520 ----a-w- c:\program files\gnsdk_sdkmanager.dll
2011-10-09 17:06:30 654984 ----a-w- c:\program files\iPodUpdaterExt.dll
2011-10-09 17:06:30 276328 ----a-w- c:\program files\gnsdk_submit.dll
2011-10-09 17:06:30 2152296 ----a-w- c:\program files\gnsdk_dsp.dll
2011-10-09 17:06:30 198504 ----a-w- c:\program files\gnsdk_musicid.dll
2011-06-10 00:13:12 111904 ----a-w- c:\program files\ITDetector.ocx
.
============= FINISH: 21:25:34.90 ===============

Await next instructions, thanks again
Dave

Attached Files



#6 Blade81

Blade81

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Posted 20 June 2012 - 06:28 AM

Hi,

Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



Now lets uninstall ComboFix:
  • Click START then RUN
  • Now copy-paste Combofix /uninstall in the runbox and click OK

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.



Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.


Download and run Secunia Personal Software Inspector (PSI) and fix its findings. Leave the program installed so you'll stay alarmed about vulnerable components in future too.


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade B)
Microsoft MVP Consumer Security 2008 2009 2010 2011 2012 2013

UNITE member since 2006

I don't help with logs thru PM so don't bother to post me one. If you have problems create a thread in the forum, please.
Don't post your log into other user's topic, create a new one.

Provided removal instructions are meant to be used in the correspondent user's case only.

Please use "Reply to this topic" -button while replying.

#7 bcfcdave

bcfcdave

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Posted 20 June 2012 - 08:26 PM

Hi Blade
I have done everyhting as instructed, seems to be working fine now. I will monitor for a few days and let you know if I have any problems.
Are we finished?
Thank you again for all your help.

#8 Blade81

Blade81

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Posted 21 June 2012 - 05:24 AM

Hi,

Yes, that was all unless some problem still appears :)
Microsoft MVP Consumer Security 2008 2009 2010 2011 2012 2013

UNITE member since 2006

I don't help with logs thru PM so don't bother to post me one. If you have problems create a thread in the forum, please.
Don't post your log into other user's topic, create a new one.

Provided removal instructions are meant to be used in the correspondent user's case only.

Please use "Reply to this topic" -button while replying.

#9 bcfcdave

bcfcdave

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Posted 22 June 2012 - 10:28 PM

All seems fine now, thanks once again for all your assistance.

#10 Blade81

Blade81

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Posted 23 June 2012 - 10:36 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact the staff member who was helping you with your issue.

Everyone else please begin a New Topic.

Thank you !
Microsoft MVP Consumer Security 2008 2009 2010 2011 2012 2013

UNITE member since 2006

I don't help with logs thru PM so don't bother to post me one. If you have problems create a thread in the forum, please.
Don't post your log into other user's topic, create a new one.

Provided removal instructions are meant to be used in the correspondent user's case only.

Please use "Reply to this topic" -button while replying.




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