I seem to have a virus or malware that is creating fake Security Centre warnings, virus reports, menu tray icons, pop up balloons etc. All asking me if I want to purchase software to clear the problem.
I have seen this before on a friends laptop and you guys kindly helped us fix that, hope you can do same for me.
I have installed and run AdAware. It found and removed a trojan but that has not cleared the problem.
I have installed and run DDS. The log is below and I have attached the other file. Await your instructions, many thanks.
Dave
attach 001.txt 22.96K
63 downloads.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Dawn at 15:53:48 on 2012-06-17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.92 [GMT 1:00]
.
AV: AVG Anti-Virus Free *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Lavasoft Ad-Aware *Enabled/Updated* {964FCE60-0B18-4D30-ADD6-EB178909041C}
FW: Lavasoft Ad-Aware *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Update\1.3.21.111\GoogleCrashHandler.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\WINDOWS\system32\TPSMain.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\iTunesHelper.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Documents and Settings\All Users\Application Data\Ad-Aware Browsing Protection\adawarebp.exe
svchost.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Ad-Aware Antivirus\AdAwareService.exe
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\Dawn\LOCALS~1\APPLIC~1\qokpsye.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Kontiki\KService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Ad-Aware Antivirus\SBAMSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\TODDSrv.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.1.0\ToolbarUpdater.exe
C:\PROGRA~1\AD-AWA~1\AdAware.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Safari\Safari.exe
C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uSearchMigratedDefaultUrl = hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZKxdm011YYGB&fl=0&ptb=msgJt2ZP_wEqm1iJXoKnfA&url=http://www.uk.ask.com/web&q={searchTerms}&l=zk&o=sb
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
uURLSearchHooks: Absolutist Games Toolbar: {631ac2d4-57b3-42b0-a148-da33b462c1a3} - c:\program files\absolutist_games\tbAbs1.dll
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Absolutist Games Toolbar: {631ac2d4-57b3-42b0-a148-da33b462c1a3} - c:\program files\absolutist_games\tbAbs1.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\11.1.0.7\AVG Secure Search_toolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
TB: Absolutist Games Toolbar: {631ac2d4-57b3-42b0-a148-da33b462c1a3} - c:\program files\absolutist_games\tbAbs1.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\11.1.0.7\AVG Secure Search_toolbar.dll
{e7df6bff-55a5-4eb7-a673-4ed3e9456d39}
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [kdx] c:\program files\kontiki\KHost.exe -all
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [CeEKEY] c:\program files\toshiba\e-key\CeEKey.exe
mRun: [HWSetup] c:\program files\toshiba\toshiba applet\HWSetup.exe hwSetUP
mRun: [SVPWUTIL] c:\program files\toshiba\windows utilities\SVPWUTIL.exe SVPwUTIL
mRun: [TPNF] c:\program files\toshiba\touchpad\TPTray.exe
mRun: [TCtryIOHook] TCtrlIOHook.exe
mRun: [TFncKy] TFncKy.exe
mRun: [TDispVol] TDispVol.exe
mRun: [TPSMain] TPSMain.exe
mRun: [Zooming] ZoomingHook.exe
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [NDSTray.exe] NDSTray.exe
mRun: [DDWMon] c:\program files\toshiba\toshiba direct disc writer\\ddwmon.exe
mRun: [topi] c:\program files\toshiba\toshiba online product information\topi.exe -startup
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [NapsterShell] c:\program files\napster\napster.exe /systray
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [CFSServ.exe] CFSServ.exe -NoClient
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\iTunesHelper.exe"
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [ROC_roc_dec12] "c:\program files\avg secure search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
mRun: [Ad-Aware Antivirus] "c:\program files\ad-aware antivirus\AdAwareLauncher" --windows-run
mRun: [Ad-Aware Browsing Protection] "c:\documents and settings\all users\application data\ad-aware browsing protection\adawarebp.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
IE: &Search - http://edits.mywebse...?p=ZKxdm011YYGB
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: hmv.co.uk
Trusted Zone: hmv.com
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1205612060296
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{D19CCFCF-3990-42C5-B2A5-C60507D9722D} : NameServer = 212.74.112.66,212.74.112.67
TCP: Interfaces\{D19CCFCF-3990-42C5-B2A5-C60507D9722D} : DhcpNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\11.1.0\ViProtocol.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
============= SERVICES / DRIVERS ===============
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-9 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-3-15 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-9 108552]
R1 sbaphd;sbaphd;c:\windows\system32\drivers\sbaphd.sys [2012-6-16 21240]
R1 SbFw;SbFw;c:\windows\system32\drivers\SbFw.sys [2012-6-16 335224]
R1 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2011-10-26 101112]
R1 sbtis;sbtis;c:\windows\system32\drivers\sbtis.sys [2012-6-16 217976]
R2 Ad-Aware Service;Ad-Aware Service;c:\program files\ad-aware antivirus\AdAwareService.exe [2012-5-3 1226096]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-5-9 297752]
R2 SBAMSvc;Ad-Aware;c:\program files\ad-aware antivirus\SBAMSvc.exe [2011-12-19 3289032]
R2 sbapifs;sbapifs;c:\windows\system32\drivers\sbapifs.sys [2012-6-16 77816]
R2 tdudf;TOSHIBA UDF File System Driver;c:\windows\system32\drivers\tdudf.sys [2007-3-26 105856]
R2 trudf;TOSHIBA DVD-RAM UDF File System Driver;c:\windows\system32\drivers\trudf.sys [2007-2-19 134016]
R2 vToolbarUpdater11.1.0;vToolbarUpdater11.1.0;c:\program files\common files\avg secure search\vtoolbarupdater\11.1.0\ToolbarUpdater.exe [2012-6-13 935480]
R3 SBFWIMCLMP;GFI Software Firewall NDIS IM Filter Miniport;c:\windows\system32\drivers\SbFwIm.sys [2012-6-16 94584]
R3 sbhips;sbhips;c:\windows\system32\drivers\sbhips.sys [2012-6-16 93816]
S2 gupdate1c9d0d0c59a0470;Google Update Service (gupdate1c9d0d0c59a0470);c:\program files\google\update\GoogleUpdate.exe [2009-5-9 133104]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg8\toolbar\ToolbarBroker.exe [2010-10-26 167264]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-5-9 133104]
S3 SBFWIMCL;GFI Software Firewall NDIS IM Filter Service;c:\windows\system32\drivers\SbFwIm.sys [2012-6-16 94584]
S3 TpChoice;Touch Pad Detection Filter driver;c:\windows\system32\drivers\tpchoice.sys --> c:\windows\system32\drivers\TpChoice.sys [?]
S3 TrojanKillerDriver;GridinSoft Trojan Killer Driver;c:\windows\system32\drivers\gtkdrv.sys [2012-1-4 16128]
.
=============== Created Last 30 ================
.
2012-06-16 20:07:22 -------- d-----w- c:\documents and settings\dawn\local settings\application data\adaware
2012-06-16 20:07:16 -------- d-----w- c:\documents and settings\all users\application data\Ad-Aware Browsing Protection
2012-06-16 20:06:56 77816 ----a-w- c:\windows\system32\drivers\sbapifs.sys
2012-06-16 20:06:55 93816 ----a-w- c:\windows\system32\drivers\sbhips.sys
2012-06-16 20:06:55 21240 ----a-w- c:\windows\system32\drivers\sbaphd.sys
2012-06-16 20:06:54 217976 ----a-w- c:\windows\system32\drivers\sbtis.sys
2012-06-16 20:06:23 94584 ----a-w- c:\windows\system32\drivers\SbFwIm.sys
2012-06-16 20:06:22 335224 ----a-w- c:\windows\system32\drivers\SbFw.sys
2012-06-16 20:06:18 -------- d-----w- c:\windows\system32\drivers\VDD
2012-06-16 20:06:15 -------- d-----w- c:\program files\Ad-Aware Antivirus
2012-06-16 20:03:20 -------- d-----w- c:\documents and settings\dawn\application data\Ad-Aware Antivirus
2012-06-16 19:56:43 388096 ----a-r- c:\documents and settings\dawn\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2012-06-16 19:56:42 -------- d-----w- c:\program files\Trend Micro
2012-06-16 19:03:08 303616 ----a-w- c:\documents and settings\dawn\local settings\application data\qokpsye.exe
2012-06-16 18:51:33 -------- d-----w- c:\documents and settings\dawn\local settings\application data\AVG Secure Search
2012-06-13 19:03:06 521728 -c----w- c:\windows\system32\dllcache\jsdbgui.dll
.
==================== Find3M ====================
.
2012-05-31 13:22:09 599040 ----a-w- c:\windows\system32\crypt32.dll
2012-05-16 15:08:26 916992 ----a-w- c:\windows\system32\wininet.dll
2012-05-15 13:20:33 1863168 ----a-w- c:\windows\system32\win32k.sys
2012-05-11 14:42:33 43520 ------w- c:\windows\system32\licmgr10.dll
2012-05-11 14:42:33 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-05-11 11:38:02 385024 ------w- c:\windows\system32\html.iec
2012-05-04 13:16:13 2148352 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-05-04 12:32:19 2026496 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-05-02 13:46:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-10-09 17:06:44 293736 ----a-w- c:\program files\iTunesOutlookAddIn.dll
2011-10-09 17:06:40 421736 ----a-w- c:\program files\iTunesHelper.exe
2011-10-09 17:06:40 403304 ----a-w- c:\program files\iTunesAdmin.dll
2011-10-09 17:06:40 156520 ----a-w- c:\program files\iTunesHelper.dll
2011-10-09 17:06:40 124776 ----a-w- c:\program files\iTunesMiniPlayer.dll
2011-10-09 17:06:36 9777000 ----a-w- c:\program files\iTunes.exe
2011-10-09 17:06:32 20708712 ----a-w- c:\program files\iTunes.dll
2011-10-09 17:06:30 796520 ----a-w- c:\program files\gnsdk_sdkmanager.dll
2011-10-09 17:06:30 654984 ----a-w- c:\program files\iPodUpdaterExt.dll
2011-10-09 17:06:30 276328 ----a-w- c:\program files\gnsdk_submit.dll
2011-10-09 17:06:30 2152296 ----a-w- c:\program files\gnsdk_dsp.dll
2011-10-09 17:06:30 198504 ----a-w- c:\program files\gnsdk_musicid.dll
2011-06-10 00:13:12 111904 ----a-w- c:\program files\ITDetector.ocx
.
============= FINISH: 15:56:07.29 ===============


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