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Upgraded from Free to Pro - won't accept registration


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#1 Mistrgoodwrench

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Posted 16 May 2012 - 10:05 PM

Hello, All.

I've had the free version of AA for a long time and bought Pro and Registry Tuner today. RT loaded and registered without any issues but AA Pro won't accept my registration key and when I launch AA Free it just says "Initializing Engine" and does nothing else.

Any help is appreciated!


Thanks,
Richard

#2 CeciliaB

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Posted 16 May 2012 - 10:46 PM

Hi Mistrgoodwrench,

It is only Lavasoft that can help you with registration issues, and not this forum with mostly volunteers: http://lavasoft.com/...contact_support

Do you have another antivirus program or similar program installed? It might be some kind of conflict with that stops Ad-Aware from working.

#3 Mistrgoodwrench

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Posted 17 May 2012 - 01:04 AM

Thanks, I'll redirect my question to LS.

#4 CeciliaB

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Posted 17 May 2012 - 08:30 AM

You're welcome :)




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