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Uninstalled Ad-Aware tries to reinstall itself

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#1 ululator

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Posted 15 May 2012 - 06:54 PM

I uninstalled Ad-Aware v10.1 completely a few days ago… but it still keeps trying to reinstall itself automatically. What hidden files are still on my computer that keep connecting to Ad-Aware???

I did a thorough uninstall using Revo Uninstaller.

I also followed through with a complete search of my system (Advanced Search > Include Non-Indexed, Hidden, and System Files) to remove any residual fragments. I repeated the search using the terms, “ad-aware,” “adaware,” & “lavasoft.”

Now, however, each time I right-click on a file either within Windows Explorer or on my Desktop, a pop-up appears saying, “Installing Ad-Aware.” I am able to cancel it… but I want it to stop!

What Lavasoft file(s) have I missed, & how can I locate & remove it/them?

Non impediti ratione cogitationis

#2 joeblow

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Posted 16 May 2012 - 12:34 AM

I'm having similar problems. I wasn't able to uninstall the program from my "add delete program" function even though the program is listed there. I keep getting the same message. Please let me know how you resolve this.

#3 Merasya

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Posted 16 May 2012 - 01:15 AM

I can't say it will solve your problem as I had update issues within Ad-Aware itself so had to contact Lavasoft directly. I finally installed version 10 yesterday. I can't say which build of 10, but it is the official release as Ad-Aware 9.6 tried to get it from Lavasoft while the tech gave me a link to CNet. I had major issues with version 10. Light? It killed system performance. It made browsing the web more painful that using dialup, and I am on cable hi-speed. And it is impossible to turn off antivirus for files like in versions 9.0 and 9.6 making it conflict with my a/v software so I uninstalled it and went back to 9.6 instead.

I used to start menu's uninstall Ad-aware, and it uninstalled it completely without any issues. I didn't use the control panel's add/remove programs. Again, I can't say this will fix the problem, but it surely can't make it worse.

Meresya

#4 CeciliaB

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Posted 16 May 2012 - 11:52 AM

I'm having similar problems. I wasn't able to uninstall the program from my "add delete program" function even though the program is listed there. I keep getting the same message. Please let me know how you resolve this.

Please, stay in your own topic, joeblow. It is very difficult to help you if you ask the same question in two different topics.
http://www.lavasofts...ware-antivirus/

#5 CeciliaB

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Posted 16 May 2012 - 12:14 PM

I uninstalled Ad-Aware v10.1 completely a few days ago… but it still keeps trying to reinstall itself automatically. What hidden files are still on my computer that keep connecting to Ad-Aware???

I did a thorough uninstall using Revo Uninstaller.

I also followed through with a complete search of my system (Advanced Search > Include Non-Indexed, Hidden, and System Files) to remove any residual fragments. I repeated the search using the terms, “ad-aware,” “adaware,” & “lavasoft.”

Now, however, each time I right-click on a file either within Windows Explorer or on my Desktop, a pop-up appears saying, “Installing Ad-Aware.” I am able to cancel it… but I want it to stop!

What Lavasoft file(s) have I missed, & how can I locate & remove it/them?

I think it is something left in the registry, in the part handling right-click (context) menus. Maybe you can use a tool to check if there is anything related to Ad-Aware in that menu. I found these two at Softpedia:
http://www.softpedia...ndowsClub.shtml
http://www.softpedia...nu-Editor.shtml
Note, I haven't used them so read all information about them.

#6 tekkenjam

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Posted 15 September 2012 - 10:20 PM

still no help on this issue and ive been dealing with it for months now. the removal tool in safemode doesnt work either. ive had it with this bs.

#7 tekkenjam

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Posted 15 September 2012 - 10:48 PM

seems i fixed it using revo uninstaller. NEVER AGAIN WILL I INSTALL YOUR PRODUCTS. i miss the old adaware without the antivirus bs.

Edited by tekkenjam, 15 September 2012 - 10:48 PM.


#8 CeciliaB

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Posted 15 September 2012 - 10:56 PM

Hi tekkenjam,

You can still use Ad-Aware 9.6 if you prefer that. You can download it from FileHippo: http://www.filehippo...ad-aware/10910/

For the future see the post http://www.lavasofts...post__p__137027 by LS Andy.





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