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ad aware bluescreen crash

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#1 eminem3



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Posted 08 May 2012 - 05:09 PM

After having installed Ad-aware10 and restart my PC i had bluescreen crash, so i removed Ad-aware on safe mode but after having restart my computer i got a bluescreen crash again, so i uninstall Avast on safe mode again because i was rightly suspecting a conflict programme issue, the problem of bluescreen is solved, but i can't install any anti-virus since then.

I guess Ad-aware is still in the start programme registery, how can i solve this annoying problem?


#2 CeciliaB



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Posted 08 May 2012 - 05:52 PM

Hi eminem3,

Yes, bluescreen crashes (BSOD) often occur when Ad-Aware 10.0 is installed in a computer that already has an antivirus program installed. Those BSOD should not occur with the just released 10.1.
Have you run the special removal tool that is available for Avast? http://www.avast.com/uninstall-utility
Regarding uninstallation of left-overs of Ad-Aware see http://www.lavasofts...post__p__135172 and the following posts.

#3 gkarasik



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Posted 13 May 2012 - 01:29 AM


I downloaded Ad-Aware 10.1 onto a machine that also had Trend Titanium 2012, and the machine blue-screened on reboot, so no, this isn't fixed yet.


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