Did you have Ad-Aware 9.6 before or an earlier version of Ad-Aware?
According to the information I have, Ad-Aware 10 installation program only uninstalls 9.6.
I think I had 9.6 before, but I'm not sure. Given the weird manual updating of Ad-Aware Free, it's a glaring oversight to not uninstall all previous versions.
1. Do you mean that Windows couldn't enter sleep mode? What happens instead?
Did you uninstall as described in the FAQ including exit Ad-Aware first? http://www.lavasoft....t=653&category=
The sleep mode problem first started happening after installing Ad-Aware 10. After pressing sleep, the computer went down, but lost the sleep state and powered off, therefore when waking up a full unclean reboot happened every time.
When uninstalling, I think I simply pressed Change from Control Panel, chose Remove then rebooted. This left the Sunbelt drivers on the system, which seemingly have caused the sleep issue.
2. What happens when you try to use System Restore? Have you tried it in "Safe mode with command prompt"?
Do you want me to ask Lavasoft if they have the time to connect to your computer (if possible) and investigate what has happened?
I have managed to finally run System restore in Safe Mode and get to a semi-working state (it was unsuccessful several times).
The only way I was able to uninstall Ad-Aware from Windows was to set the Sunbelt drivers to Disabled in safe mode, this way they did not load on boot or when the uninstaller started. (I tried to uninstall the Sunbelt drivers in safe mode to prevent the BSOD, but they somehow appeared again in full boot, probably the uninstaller started them when validating, hence the need for leaving them there and disabling them.)
I think Lavasoft needs to develop a special removal/clean-up program as most other antivirus manufactures have done.
Most of the BSODs are supposed to disappear in version 10.1.
I agree. Unfortunately, I will not be upgrading, the ordeals of today convinced me to use MSE from now on.
Still I have to thank you for all your help.
Edited by gkovacs, 26 April 2012 - 01:38 AM.