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Ad-Aware 10 stops internet from working


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#1 DaveB63

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Posted 14 April 2012 - 02:22 PM

Installed v10 last Sunday.After a boot I noticed the internet stopped working. I deinstalled v10 and it worked again.
Did the same just now and had exactly the same problem.
I'm using Firefox 11 on Winows 7. Internet Explorer didnt work either, on all accounts (4 in total).
I'm either going back to v9, or waiting for v11.
I've been using lavasoft porducts for years, and this release is definitely the worst ever.
Dave

#2 CeciliaB

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Posted 14 April 2012 - 03:03 PM

Hi Dave,

Do you have another antivirus program installed?

#3 DaveB63

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Posted 14 April 2012 - 03:13 PM

yes I have AVG Cecilia - the Ad-Aware warned my to remove the AVG Toolbar during the installation - which I didnt first time round, but did second
time it still didnt work properly, either way.

#4 DaveB63

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Posted 14 April 2012 - 05:00 PM

I've now installed v9.6 again and everything is working fine.

#5 CeciliaB

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Posted 14 April 2012 - 05:24 PM

I think Ad-Aware 10 is supposed to warn you about the whole AVG program and not only the toolbar. Since Ad-Aware 10 Antivirus+ and Personal/Pro Security are full-featured antivirusprograms with complete (as opposed to version 9) real-time protection, it is not recommended to run them together with another antivirusprogram.




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