7 replies to this topic

[pnamajck]

win-xp / sp3
ad-aware free 9.6.0
extended-engine-version: 3.1.2770

want to restore quarantined file.

updated definitions last night . . . ran full-scan . . . ad-aware quarantined a file. i opened ad-aware interface and went to scan / quarantine / clicked the file under family-category (no highlight) . . . chose "restore" from drop-down menu . . . clicked "perform action now" . . . nothing happened. clicked the file under object-category(no highlight) . . . chose "restore" from drop-down menu. . . clicked "perform action now" . . . nothing happened. i closed down the interface and opened it again . . . no change. fwiw . . . the file is listed in both the quarantine and ignore tabs.

the scan-log states the item was a file as opposed to folder or reg-entry or etc. there is a 1kb *.aawquif file located in C:\ Documents and Settings\ All Users\ Application Data\ Lavasoft\ Ad-Aware\ Quarantine . . . the true file was probably 100+kb . . . renaming the *.aawquif file will not bring return the file-size to what it had been.

other relevant / pertinent info in the log :
Engine: 3 Clean status: Success Item ID: 1 Family ID: 0 MD5:

so . . . now what to do ? i want to restore the quarantined file.

[CeciliaB]

Hi pnamajck,

Please, post the whole log from the occasion when Ad-Aware moved the file to quarantine.

[pnamajck]

cecilia . . . thanks for your interest in my plight . . . am attaching the log file to this reply . . . thanks.

 blah.txt   36.95K   76 downloads

[CeciliaB]

The .aawqif file contains information about the the original location of the file, while the quarantined file gets the extension .aawqff.

Have you checked if the folder "k:\downloads_01\adobe cs5" contains keygen.zip (the file that was put into quarantine)?

[pnamajck]

yep . . . had already checked . . . thanks.

[CeciliaB]

Sorry, I can not tell what happened with your file when it should have been restored. Have you searched through the computer after a file called keygen?

[pnamajck]

appreciated your interest in this matter . . . have done complete search . . . made sure to display hidden files . . . etc . . . only one surfaced is with sun-java (certandkeygen.class) . . . seems ad-aware dumped it overboard . . . go figure. see the att'd image.

Attached Thumbnails

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[eddyCF]

Hi,

Do you recovered your file? I'm in a similar situation. How do you fixed it?