How do I get my files out of the Ignore List?
Posted 15 March 2012 - 06:23 AM
Posted 15 March 2012 - 11:48 AM
Thank you for the help. Can you please provide us more details about what was done? How did you get that files, how did they appear in quarantine (after scan (if yes, which) or real-time protection)? What did you do to move them out the quarantine? And after what actions did they appear in Ignore List? Any additional information will be appreciated.
Thanks in advance,
Posted 15 March 2012 - 04:12 PM
Posted 15 March 2012 - 05:36 PM
The ignore list is only a list of names, it does not contain the actual files. The file names are listed there so they will not be put in quarantine again. Are you sure that the files have not been restored to the external hard drive?
Posted 17 March 2012 - 07:01 AM
Posted 07 April 2012 - 12:19 AM
Posted 09 April 2012 - 04:54 AM
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