5 replies to this topic

[andrew.sier]

Hello,

I have an Archos Vision A14VG MP3 player. It came with a video converter application (Video_Converter.exe). When I tried to run this on my PC Ad-Aware blocked it, reporting that it had detected Trojan.Win32.Generic.pak!cobra. I think this may be a false positive. Could LavaSoft investigate please? Has anyone else had this problem? I have attached the scan log file but the video_converter.exe file is too big to send (even when zipped).

Thanks,
Andrew

Attached Files

•  Scan_2012-02-04-15-04-20.log   53.64K   3 downloads

[CeciliaB]

Hi Andrew,

It is necessary for Lavasoft to have the file, too. Can they download the program without paying?
Or is it possible to upload the file on http://lavasoft.com/...e_positives.php ?

[andrew.sier]

Hi Andrew,

It is necessary for Lavasoft to have the file, too. Can they download the program without paying?
Or is it possible to upload the file on http://lavasoft.com/...e_positives.php ?

Thanks. I tried uploading the file to Lavasoft. Twice I received the message "Please specify a valid email address.
Please populate at least on of the fields : File, URL or scanlog." even though I had filled everything in correctly. So I am not sure if the file has arrived (can you confirm?). I did look on the Archos website (www.archos.com) to see if the file was available for download but I couldn't find it there. I could try contacting them to see if they can provide it.

Regards,
Andy

[CeciliaB]

You are welcome

No, I cannot confirm it, but I think that error message is displayed even when the file is too big (I have bug reported that approx. a week ago). Lavasoft staff will read this topic tomorrow and will probably ask you to send the file to them by mail or something like that.

[LS Andy]

Hi Andrew,

This is a false positive and will be fixed in an update to be released today. Thanks for posting so much information - it was very helpful!

Regards,

Andy,
Lavasoft Malware Lab

[andrew.sier]

Thanks very much! I can now run the video converter software and load up some videos on my daughter's MP3 player. She's one happy lady!

Best wishes,
Andy