Can't install AdAware 9.6 system Blue screens
Posted 15 January 2012 - 02:04 PM
This is weird because I don't have any problems installing any other software.
Posted 16 January 2012 - 12:28 PM
Lbd.sys is a driver that is a part of Ad-Aware.
Do you have another antivirus program installed?
Or maybe some other kind of security program?
Posted 23 January 2012 - 11:51 AM
Posted 21 February 2012 - 09:47 PM
I always save the installation package and install after getting off the internet rather than running it online from the server. I went in and scanned the 9.6 package with AVG, Spybot S&D, and Spyware Doctor but nothing showed up.
I have install packages going all the way back to version 5 or 6 so I tried installing some of them (after disabling all the antimalware of course). In each case I uninstalled from the Control Panel, Add/Remove tool and searched for and deleted any leftover files before trying another install. All went well so I reinstalled version 9.5.1 without any problems and it runs fine albeit slowly (sigh). The only reason I wanted to try 9.6.1 was the hope that it would scan faster.
So I'm reasonably confident that it's not interference with my antimalware programs but rather something intrinsic to the 9.6 installer. And I'm curious to hear if Atomic245 was able to eventually get a successful install.
Posted 21 February 2012 - 11:46 PM
I don't know why you are able to install version 9.5 but not 9.6. They are very similar, the main difference is the addition of a toolbar and then there are some bug fixes. Unfortunately I don't think you would find 9.6 faster than 9.5.
If you want to do some investigations, you can try to use BlueScreenView to find out the reason to the BSOD.
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