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Ongoing update issues 08 Jan 2011 [Resolved]

CSC39-EN-0-11356-F.sbr.sgn update problem

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#1 LS Andy

LS Andy

    Lavasoft Staff/Forum Overlord

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Posted 08 January 2012 - 02:53 PM

Hi,

Thanks to all for notifying us of this issue. This problem is only affecting users that have uninstalled/reinstalled Ad-Aware, or have installed Ad-Aware for the first time.

We are experiencing an unprecedented level of server requests that are exceeding our bandwidth allocation. This means timeouts are caused when downloading the 78mb CSC39-EN-0-11356-F.sbr.sgn.file.

We are currently working to resolve this issue. I will update as I have more information.

Regards,

Andy
Lavasoft Malware Labs
irc.geekshed.net /join #MalwareLab

Twitter: @LSAndyB
unsolicited@tenalia.com

#2 LS Andy

LS Andy

    Lavasoft Staff/Forum Overlord

  • Root Admin
  • 1445 posts

Posted 10 January 2012 - 10:56 AM

Hi all,

You will hopefully have noticed that the update problem has been resolved. Thank you for keeping us informed - it was very helpful. If you experience any more problems, please post in the forum. Thanks!

Regards,

Andy
Lavasoft Malware Labs
irc.geekshed.net /join #MalwareLab

Twitter: @LSAndyB
unsolicited@tenalia.com




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