Jump to content


Photo

Keep on getting told to update


  • Please log in to reply
7 replies to this topic

#1 mikeb1

mikeb1

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 12 October 2011 - 12:18 AM

I keep getting aksed to update to a newer version of ad-aware free ed, every time I try this it never seems to work each time I login to ad-aware I still get the same message to update, anyone tell me why this is ?

Mike

#2 CeciliaB

CeciliaB

    Volunteer

  • Moderator
  • 5373 posts

Posted 12 October 2011 - 09:13 AM

Hi mikeb1,

Some persons seems to have that problem and it is usually solved by uninstalling Ad-Aware and installing new version after that.
How to uninstall Ad-Aware 9.x

#3 Owd Ron

Owd Ron

    Newbie

  • Members
  • Pip
  • 4 posts

Posted 29 October 2011 - 03:41 PM

When the Adaware pop up asked me to update I did.

When it had finished updating it said restart, which I did. After the restart I made sure that I removed the old Icon I was using on the Task-Bar and replaced it with the new Icon that was on my Laptop.

In a nutshell delete all old Icons off the Desktop and use the new ones.

I am using Windows 7 and the new Adaware is 9.6.0 Free Edition

#4 Owd Ron

Owd Ron

    Newbie

  • Members
  • Pip
  • 4 posts

Posted 01 November 2011 - 11:21 AM

I have updated another Adaware on a different Laptop with Windows 7, to Version 9.6.0 Free Edition.

After a restart of the Laptop, I clicked on the old icon on the Task-bar and it said to update.

I clicked on the new icon on the Desktop and it did NOTask me to update I checked that it had updated to 9.6.0 and it had.

So, I still recommend removing the Adaware icon off the Task-bar after restart and replacing it with the new icon on the desktop, or replacing it with the icon from All Programmes (Start, All Programmes, Lavasoft, Ad-Aware)

Edited by Owd Ron, 01 November 2011 - 11:23 AM.


#5 CeciliaB

CeciliaB

    Volunteer

  • Moderator
  • 5373 posts

Posted 02 November 2011 - 10:33 AM

Hi Owd Ron,

Do you mean that you had pinned Ad-Aware to the Task bar yourself and this pinned short-cut didn't work after the update?
Did you have Ad-Aware version 9.5 before you updated to 9.6?

#6 Owd Ron

Owd Ron

    Newbie

  • Members
  • Pip
  • 4 posts

Posted 02 November 2011 - 01:56 PM

Hello there CeciliaB.

Before I updated Adaware there was and icon on the Task-bar, which I have always used to launch Adaware

If a shortcut is placed on my Desktop after ANY new Programme, I pin it to the Task-bar and then delete the Desktop shortcut of that particular Programme, or I pin it from the All Programmes, obviously not deleting it

The Quick Launch of Adaware on the Task-bar did not dissapear after the update, that being before the restart.

After the restart of the updated Adaware, there was still an icon on the Task-bar and a new shortcut on the Desktop.

I wish I had checked the Task-bar icon after restart, but sadly I didn't.

I clicked on the Adaware icon on the Task-bar and it said to update.

I clicked on the new Shortcut on the Desktop and It did not ask for an update. I checked that it was version 9.6.0 and it was.

Did I pin the Adaware icon myself?, yes I did. This is the first time I have had to replace the icon on the Task-bar

I have had Adaware free for a number of years and always updated when asked. Sorry I do not know the last version before I updated

Edited by Owd Ron, 02 November 2011 - 02:19 PM.


#7 CeciliaB

CeciliaB

    Volunteer

  • Moderator
  • 5373 posts

Posted 02 November 2011 - 02:08 PM

Hi Owd Ron,

I don't think Ad-Aware uninstallation program will delete anything you have created yourself, in this case the quick launch. The strange thing is that the pinned icon should have started the same program in the same way as the desktop icon, since folder and file name have not changed between 9.5 and 9.6. But there are a lot of weird behaviours in the computer world :D

#8 Owd Ron

Owd Ron

    Newbie

  • Members
  • Pip
  • 4 posts

Posted 02 November 2011 - 05:30 PM

Hello again CeciliaB

Yes, I agree with every word you have written.

I have been told that I have so much security on my system, that it can be seen from outer space.

Maybe that could have influenced the installation.

Should there be a fault with the installation programme doesn't matter one jot to me.

Lavasoft (adaware) has offered me this free programme all this time and I am truly grateful.

I am pleased that I can still use it.

Edited by Owd Ron, 02 November 2011 - 05:32 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users