I purchased an upgrade to pro through the website today. On the u-bill screen it said I would receive my key within 5 minutes. I did not receive the key. To make matters worse after talking to u-bill support who has my purchase on file I cannot log into lavasoft customer support even after retrieving my password for the associated email address on the purchase. I am pretty flustered at this point as I have no way to get the product I paid for and no way to contact technical support. What do I do?
No Key (Purchase Problem)
Started by
TimmyS
, Jul 27 2011 09:25 PM
3 replies to this topic
#2
Pierre67
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- Valued Member
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- 1250 posts
Valued Member and Beta Tester
Posted 27 July 2011 - 11:52 PM
Use the link in my reply to contact Lavasoft Support.
regards, Peter.
I do NOT use Lavasoft Ad-Aware and do NOT work for Lavasoft. I just monitor the Forum from time to time.
IF IT AIN'T BROKE - DON'T FIX IT!!!
I do NOT use Lavasoft Ad-Aware and do NOT work for Lavasoft. I just monitor the Forum from time to time.
IF IT AIN'T BROKE - DON'T FIX IT!!!
#3
TimmyS
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- Members
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- 3 posts
Newbie
Posted 28 July 2011 - 02:23 PM
Problem solved thanks
Edited by TimmyS, 28 July 2011 - 03:45 PM.
#4
Pierre67
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- Valued Member
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- 1250 posts
Valued Member and Beta Tester
Posted 29 July 2011 - 12:11 AM
Thanks for informing me. Did my link help you? I will have to replace it if it is no longer valid.
regards, Peter.
I do NOT use Lavasoft Ad-Aware and do NOT work for Lavasoft. I just monitor the Forum from time to time.
IF IT AIN'T BROKE - DON'T FIX IT!!!
I do NOT use Lavasoft Ad-Aware and do NOT work for Lavasoft. I just monitor the Forum from time to time.
IF IT AIN'T BROKE - DON'T FIX IT!!!
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