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Impossible to uninstall Ad-Aware free version


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#1 Bo Hansen

Bo Hansen

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Posted 06 July 2011 - 08:43 PM

Today I have install the free version of Ad Aware from Lavasoft's website, but unfortunately, Ad-Aware did my computer slow and difficult start.

When I tried to remove Ad-Aware with the uninstall function in the program folder, I got the message that it was only valid for products that are installed, so it was impossible to uninstall.

I then tried using the control panel, add and remove programs, but there was not neither Ad-Aware or Lavasoft included in the list.

When I look at propities on Ad-Aware icon it tell that the program will be downloaded to the following location:
C: \ Documents and Settings \ All Users \ Start Menu \ Programs \ Lavasoft

I have also tried "Revoinstaller" and follow the instructions from your Forum, including stop the on-line service, etc., but nothing would work.

Is there any way to uninstall Ad-Aware free version ?

--Bo

#2 Bo Hansen

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Posted 07 July 2011 - 10:04 AM

I have now managed to uninstall the Ad-Aware.

I made ​​the decision to re-download above the already existing there, after this it came up in the list of add and remove programs, and then went to uninstall.

--Bo

#3 CeciliaB

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Posted 07 July 2011 - 04:49 PM

Hi Bo,

Do you have another antivirus program installed? Which one?
That may have interfered with the installation and uninstallation, as well as made the computer slow.




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