4 replies to this topic

[Iain s]

Hi all
tried to uninstall and re install/update free ad aware and get nearly to the end then get the message with yellow warning tringle!

Service ‘Lavasoft Ad-Aware Service’ (Lavasoft Ad-Aware Service) could not be installed. Verify you have sufficient privileges to install system services.

any advice/tips? anyone?!!!

[CeciliaB]

Hi Iain s,

Which version of Ad-Aware are you trying to install?
Which Windows version?

Have you tried to right-click the installation file and select 'Run as administrator'?

[Iain s]

hi

i have windows xp

and the version of ad aware is....
2008

not sure

tried clicking on through all programs and got error message:

System error:1814 Description : could not login to service. Are you using this as a nother user?
Application
terminates

Thanks for your time and help!

Edited by Iain s, 08 May 2011 - 09:33 PM.

[CeciliaB]

Hi,

Ad-Aware 2008 is a very old version that Lavasoft is not supporting any more.
http://www.lavasofts...showtopic=28341

For unistallation you can try tool 2 on the page http://www.lavasofts...showtopic=24927 or if that doesn't help tool 1.

[aphanetic]

Make sure you are logged in as an administrator, it could be as simple as this.