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Ad-aware does not work with eset smart security


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#1 tomclans

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Posted 16 September 2010 - 06:11 PM

Ad-aware does not work with eset smart security, the computer freezes.
I hope if there is any solution to help me.
I purchased Ad-aware to 10/11/2011 and I can not use it.
works just version 8.1.4 and now I can not update definitions
my operating system is:
64bit windows7
I need help.
thanks
sorry for my bad English

#2 preb_dk

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Posted 16 September 2010 - 09:35 PM

Ad-aware does not work with eset smart security, the computer freezes.
I hope if there is any solution to help me.
I purchased Ad-aware to 10/11/2011 and I can not use it.
works just version 8.1.4 and now I can not update definitions
my operating system is:
64bit windows7
I need help.
thanks
sorry for my bad English

I am running Windows 7 Ultimate 64 bit, Eset Smart Security 64 bit and Ad-Aware 8.3.3 Pro without any problems.

#3 visitor

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Posted 17 September 2010 - 03:30 AM

Since you paid for Ad-Aware, you should contact Lavasoft Support via the link in my signature. They should be able to help you determine what's wrong.
Before posting, please read the pinned topics atop the forums or check the Lavasoft searchable FAQs.

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#4 tomclans

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Posted 17 September 2010 - 10:59 AM

I am running Windows 7 Ultimate 64 bit, Eset Smart Security 64 bit and Ad-Aware 8.3.3 Pro without any problems.


thanks for
reply

lavasoft response:
Dear customer

Ad-Aware and Eset are not compatible and will cause conflicts since they are both designed to do the same thing.

Would you like a refund?

Kind Regards,
Göran - Lavasoft Support




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