Jump to content


Photo

Shredding fails


  • This topic is locked This topic is locked
3 replies to this topic

#1 eljay376

eljay376

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 17 May 2010 - 07:55 PM

Hello,

I purchased Privacy Toolbox a few days ago and so far have only been successful in shredding 1 file.

All other attempts have mainly resulted in a "Shredding Failed" error message, excepting one which I think I recall was a partial failure.

After these failures, a document of some kind, marked "a", "b", "c" and so on is placed on the Desktop

I have been using the drag and drop method.

Any ideas about what is happening as the on-line log files are not reporting the nature of the error as far as I can see?

Thank you.

#2 visitor

visitor

    Advanced Member

  • Valued Member
  • PipPipPip
  • 2855 posts

Posted 18 May 2010 - 04:21 AM

You can view the product manual here:

http://www.lavasoft....a...f&nid=11005

If that doesn't help, I'd contact Lavasoft Customer Support via the link in my signature.
Before posting, please read the pinned topics atop the forums or check the Lavasoft searchable FAQs.

Lavasoft Support for Plus/Pro paid licenses.

Help fight malware! Upload Suspicious Files to Lavasoft.

Malware removal assistance? Please read this first.
After following the instructions, open a new thread in the HijackThis Forum where you can copy/paste your HJT log.
Note: do not bump HJT threads by replying - volunteer security advisors help the 0 reply threads on a first-come, first-served basis.

#3 eljay376

eljay376

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 18 May 2010 - 08:26 PM

You can view the product manual here:

http://www.lavasoft....a...f&nid=11005

If that doesn't help, I'd contact Lavasoft Customer Support via the link in my signature.


Hi Visitor,

Thanks for your interest.

It brings me to another issue - I cannot download the user manual.

Will see how I get on with support.

Best regards to you - eljay.

Edited by eljay376, 18 May 2010 - 08:29 PM.


#4 visitor

visitor

    Advanced Member

  • Valued Member
  • PipPipPip
  • 2855 posts

Posted 23 May 2010 - 09:34 AM

It brings me to another issue - I cannot download the user manual.

Here's the direct link to the pdf, instead of the lavasoft redirect I posted previously:

http://www.lavasoft....acy_toolbox.pdf
Before posting, please read the pinned topics atop the forums or check the Lavasoft searchable FAQs.

Lavasoft Support for Plus/Pro paid licenses.

Help fight malware! Upload Suspicious Files to Lavasoft.

Malware removal assistance? Please read this first.
After following the instructions, open a new thread in the HijackThis Forum where you can copy/paste your HJT log.
Note: do not bump HJT threads by replying - volunteer security advisors help the 0 reply threads on a first-come, first-served basis.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users