Hi
In the last month I have encountered the following problem. I am running the free version of AdAware 8.2.3; my OS is Windows XP SP3. MS Outlook pops up a dialogue box that says, "Outlook experienced a serious error the last time the add-in 'ad-aware email scanner' was opened. Would you like to disable this add-in?". If I say No Outlook shuts down, if I say Yes Outlook runs OK but I have lost my email scanner as the dll has been disabled.
Is there a problem with the scanner or is there, perhaps, a problem with Windows?
emailscanner.dll problem
Started by
DuncanW
, May 16 2010 12:39 PM
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This topic is locked
3 replies to this topic
#2
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Posted 16 May 2010 - 02:06 PM
Yes, there's a problem with the email scanner. It was designed for Outlook 2003 and later, but it still doesn't work right. Lavasoft is aware of the problem, so you need to disable it until they release an update. AVG Free has an email scanner too.
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#3
DuncanW
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Posted 19 May 2010 - 07:33 PM
Yes, there's a problem with the email scanner. It was designed for Outlook 2003 and later, but it still doesn't work right. Lavasoft is aware of the problem, so you need to disable it until they release an update. AVG Free has an email scanner too.
Hi
Many thanks
#4
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Posted 23 May 2010 - 10:34 AM
Just learned that Lavasoft plans to discontinue the email scanner feature, so there won't be an update to fix it. I'll close this thread now as more info from Lavasoft will follow later.
Before posting, please read the pinned topics atop the forums or check the Lavasoft searchable FAQs.
Lavasoft Support for Plus/Pro paid licenses.
Help fight malware! Upload Suspicious Files to Lavasoft.
Malware removal assistance? Please read this first.
After following the instructions, open a new thread in the HijackThis Forum where you can copy/paste your HJT log.
Note: do not bump HJT threads by replying - volunteer security advisors help the 0 reply threads on a first-come, first-served basis.
Lavasoft Support for Plus/Pro paid licenses.
Help fight malware! Upload Suspicious Files to Lavasoft.
Malware removal assistance? Please read this first.
After following the instructions, open a new thread in the HijackThis Forum where you can copy/paste your HJT log.
Note: do not bump HJT threads by replying - volunteer security advisors help the 0 reply threads on a first-come, first-served basis.
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